Galerias Metepec Shopping Center - 6 min drive - 6.1 km
Nemesio Díez Stadium - 7 min drive - 6.1 km
Plaza Sendero Toluca - 8 min drive - 10.5 km
Getting around
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 23 min drive
Restaurants
Barbacoa don beto - 3 min walk
SUSHI KOBE Oficial - 7 min walk
Barbacoa Don Primo - 7 min walk
Taquitos de Transito - 7 min walk
The Italian Coffee Company - 11 min walk
About this property
DoubleTree by Hilton Toluca
Located near a train station, DoubleTree by Hilton Toluca is a great choice for a stay in Toluca. Guests can take a dip in the indoor pool or grab a bite to eat at Restaurante Patio, which serves breakfast, lunch and dinner. A bar/lounge, a 24-hour fitness centre and a snack bar/deli are other highlights.
Languages
English, Spanish
At a glance
Hotel size
145 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 12:30 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:30 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
Parking
Free on-site self-parking
Secured on-site valet parking (USD 6 per stay)
Wheelchair-accessible van parking on site
Height restrictions apply for on-site parking
Other information
Designated smoking areas
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Access to nearby indoor pool
Working away
24-hour business centre
8 meeting rooms
Conference centre (6240 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
24-hour fitness centre
An indoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
42-inch TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Egyptian cotton sheets
Cot/infant bed (surcharge)
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
Free local calls
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Dining
Restaurante Patio – This family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Cantina La Reforma Uno – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 13 to 13 for adults and USD 13 to 13 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge of USD 63 (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from December 14 2024 to December 15 2024 (dates subject to change):
Swimming pool
The following facilities are closed seasonally each year. They will be closed from 14 December to 15 December:
Swimming pool
The property will be renovating from 14 December 2024 to 15 December 2024 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
Cots/infant beds are available for an extra charge
Parking
Secured valet parking costs USD 6 per stay
Parking height restrictions apply
Pool, spa, & gym (if applicable)
The swimming pool is accessible for USD 10.46 per person, per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Campanario Toluca
Hotel Campanario Toluca
DoubleTree Hilton Toluca Hotel
DoubleTree Hilton Toluca
DoubleTree by Hilton Toluca Hotel
DoubleTree by Hilton Toluca Toluca
DoubleTree by Hilton Toluca Hotel Toluca
Frequently asked questions
Does DoubleTree by Hilton Toluca offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Toluca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Toluca?
Yes, there's an indoor pool. The swimming pool will be unavailable from December 14 2024 to December 15 2024 (dates subject to change).
Are pets allowed at DoubleTree by Hilton Toluca?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at DoubleTree by Hilton Toluca?
Yes, there's free self parking.
What are the check-in and check-out times at DoubleTree by Hilton Toluca?
Check-in start time: 3 PM; check-in end time: 12:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge of USD 63 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at DoubleTree by Hilton Toluca and nearby?
DoubleTree by Hilton Toluca has an indoor pool and a 24-hour fitness centre, as well as access to a nearby indoor pool.
Are there restaurants at or near DoubleTree by Hilton Toluca?
Yes, Restaurante Patio offers Mexican cuisine.
DoubleTree by Hilton Toluca Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
18 August 2024
Very clean & neat in the inside!
Pole
Pole, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
m
esbeide
esbeide, 1-night trip
Verified Expedia guest review
6/10 Good
19 July 2024
Dark and gloomy nothing like the pictures
Gabriela
Gabriela, 2-night trip
Verified Expedia guest review
8/10 Very good
31 May 2024
Toluca is not very safe
maria
maria, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
5 May 2024
.
esbeide
esbeide, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 March 2024
the address is wrong I had to pay a taxi to take me to the hotel besides that we loved the stay here
esbeide
esbeide, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 March 2024
Nice clean and quiet rooms
Jesus
Jesus, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 January 2024
Super Clean, Well kept. Will be rebooking in the future!
Ernesto
Ernesto, 1-night trip
Verified Expedia guest review
6/10 Good
24 December 2023
We stayed just one night. I had much more expecation. The room was old and less comfortable. The service and checking was not comfortable and friendly. Breakfast was fine.
Majid
Majid, 1-night business trip
Verified Expedia guest review
2/10 Poor
8 December 2023
They put me in a terrible room because I booked on Expedia. I asked for change and they took one hour to proceed. Also I had to shorten my stay due a customer request. I had originallly a 3 nights reservation and they refuse to reimburse me for one night . I will never return in that place. The service at the Lobby is terrible . In two days I was there I asked to meet a manager and they never showed up .
Dominique
Dominique, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 July 2023
Alan
Alan, 1-night trip
Verified Expedia guest review
6/10 Good
17 May 2023
Very clean nice hotel..unfortunately in an industrial area away from much of anything.
Misleading as to airpot transfer, they do not provide one to mexico city airpot as a matter of fact not even to the localvairport as their transport seems to aways be in the shop...rooms are very clean and nice beds, no in room refrigerator , very bland...on ascale of 1 to ten i would rate it a 6. Food was good not great always served luke warm had to send back every time. Bar was beautiful but didnt have many selections....i would not return mostly due to location....
melinda
melinda, 3-night family trip
Verified Expedia guest review
8/10 Very good
3 May 2023
When we made the reservation with Expedia it said the breakfast was included and once we were there it wasn't.
IRIS
IRIS, 3-night family trip
Verified Expedia guest review
6/10 Good
2 May 2023
Armando
Armando, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 April 2023
Los espacios son muy amplios e iluminados. La habitación es cómoda. El hotel es bonito.
La alberca a pesar de que se suponía que era climatizada, estaba muy fría, imposible entrar. Llamamos a recepción, fueron a ajustarla pero esperamos mas de una hora y nunca se calentó.
me gustaría que hubiese minibar en la habitación, o al menos un refrigerador.
Patricia
Patricia, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 April 2023
Kenneth
Kenneth, 5-night trip
Verified Expedia guest review
10/10 Exceptional
31 December 2022
The restaurant for both breakfast and dinner was fantastic. Best steaks we have had in a while.
Nick
Verified Expedia guest review
8/10 Very good
7 December 2022
I like the structure of the building. Also the waiters at the buffet.
Didn't like that I was not explained correctly with the hours of the buffet.
Armando
Verified Expedia guest review
6/10 Good
6 December 2022
Mi habitación no estuvo lista cuando llegue..3 horas después...el hotel está limpio..no había secadora de pelo...experiencia regular ..
Marcial
Verified Expedia guest review
10/10 Exceptional
10 October 2022
Great
Joseph
Joseph, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 August 2022
Nice hotel, very friendly personnel, quiet
Jose
Jose, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 August 2022
LUIS
LUIS, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
19 July 2022
MELVIN
MELVIN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 June 2022
Sergio
Sergio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 May 2022
Shower floor was a little slippery. Restaurant was great.