Puerto Rico Convention Center - 12 min walk - 1.1 km
Pan American Pier - 15 min walk - 1.3 km
Condado Beach - 18 min walk - 1.6 km
Casino del Mar at La Concha Resort - 3 min drive - 2.2 km
Getting around
San Juan (SJU-Luis Munoz Marin Intl.) - 21 min drive
Free beach shuttle
Restaurants
Casita Miramar - 6 min walk
La Isla - 4 min walk
Los Pinos Num 2 - 7 min walk
Éter Rooftop & Lounge - 1 min walk
Habitante Cafe - 5 min walk
About this property
Ciqala Suites Hotel
Ciqala Suites Hotel features a rooftop terrace and puts you within a 15-minute walk of Puerto Rico Convention Center and Pan American Pier. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a beach shuttle and a terrace. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
19 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Off-site
Free beach shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Free beach shuttle
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Free beach shuttle
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Memory-foam mattress
What to enjoy
Individually furnished and decorated
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Special features
Dining
Our SP Floor Lounge – This poolside rooftop bar specialises in Caribbean cuisine. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Fees & policies
Refundable deposits
Deposit: USD 200.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: 20 per cent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan
Frequently asked questions
Does Ciqala Suites Hotel offer free cancellation for a full refund?
Yes, Ciqala Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ciqala Suites Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Ciqala Suites Hotel?
Yes, dogs are welcome. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Ciqala Suites Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Ciqala Suites Hotel?
Check-in start time: 4:00 PM; check-in end time: 6:00 AM. Check-out time is 11 AM.
Is there an on-site casino at Ciqala Suites Hotel?
No, this hotel doesn't have a casino, but Sheraton Casino (9-min walk) and Casino del Mar at La Concha Resort (3-min drive) are both nearby.
What is there to do at Ciqala Suites Hotel and nearby?
Ciqala Suites Hotel has an outdoor pool.
Are there restaurants at or near Ciqala Suites Hotel?
Yes, Our SP Floor Lounge offers al fresco dining, Caribbean cuisine and ocean views.
What's the area around Ciqala Suites Hotel like?
Ciqala Suites Hotel is a short 12-minute walk from Puerto Rico Convention Center and 15 minutes' walk from Pan American Pier. Travellers say that the hotel is in a great location.
Ciqala Suites Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.8/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
19 November 2024
Roger
Roger, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
I had the same room as before The toilet was still faulty after I reported the problem twice.
Jesus
Jesus, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 October 2024
Great Rooftop Bar and Lounge
The rooftop bar and lounge was the best experience at the hotel. I enjoyed each meal and beverage I had and the staff was great. I was disappointed that there were no lounge chairs on the rooftop near the very small pool. The complimentary breakfast was good also. I liked the options and that the food was delivered to the room during the time selected. My room was at the end of the hall next to the ice machine and service closet, so the room was noisy at times.
Verified traveller
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
10/10 I recommend!
Carlos and Staff were accommodating and very knowledgeable. He gave excellent recommendations to the city and was helpful!!
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
23 September 2024
Wilma
Wilma, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 September 2024
Ulrich
Ulrich, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2024
Excellent stay at this hotel. Very friendly staff and clean, spacious rooms. Would definitely stay here again.
Javier
Javier, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
katherine
katherine, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
cleon
cleon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 August 2024
The rooftop view is amazing especially at night
Barry
Barry, 2-night trip
Verified Expedia guest review
4/10 Fair
27 August 2024
Pool is the size of the bathtub. Ice machine loud and leaking. Staff friendly.
Cynthia
Cynthia, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 August 2024
Stayed here with family (two kids). Prior to arrival I was a bit sceptical of, I had made the right choice. However this is the perfect place. Clean, very friendly staff, microwave kitchen etc. and away from the bustling "tourist" zone, but still close. The parking is a definite plus and the convenience store next door. Would definitely stay here again ...
shivanand
shivanand, 5-night family trip
Verified Expedia guest review
6/10 Good
27 August 2024
The staff were wonderful, very serviceable, kind, and polite.
I just didn’t like the property and its location.
The tiny pool (appeared to be as large as a king size bed) in the middle of the restaurant on the roof was a HUGE disappointment.
Allan
Allan, 14-night trip
Verified Expedia guest review
6/10 Good
27 August 2024
The staff was amazing but the area surrounding the hotel was horrible. The pool was no use because of all the traffic that the rooftop lounge receives. The rooftop lounge was very expensive three drinks was $68. Room Service breakfast was definitely a plus.
Syheerah
Syheerah, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
Great hotel
Great . I love it
Gloria
Gloria, 1-night trip
Verified Hotels.com guest review
4/10 Fair
26 August 2024
It’s not a luxury stay. We had issues with the toilet several times during the stay, the staff cleaning the floors, bringing adequate towel's, lack of amenities, bringing breakfast on time, the location.
Shoneda
Shoneda, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
Keishla
Keishla, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
Irene
Irene, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
Clean staff was very nice
Nathan
Nathan, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 August 2024
Jesus
Jesus, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
21 August 2024
Tired but happy in PR
Nice facility staff needs work and better parking
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Great Property
Paula at the front desk is amazing: efficient and friendly.
Roger
Roger, 3-night business trip
Verified Hotels.com guest review
6/10 Good
17 August 2024
The facility needs an upgrade but the staff is sensational
Jose
Jose, 1-night trip
Verified Expedia guest review
8/10 Very good
16 August 2024
Had to book this super last minute as the air b n b i booked didn’t work out. staff was super accommodating and friendly. the food is amazing, pretty pricey, but not more than any other hotel. pina coladas are yummy. the shower only stayed hot for about 5 minutes but i was only here for 2 nights so i didn’t care. pool is not great for swimming but awesome to take pictures at, especially at night. overall, the area is super safe even at night and the room was spacious and cool.