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Hotel Indigo Dubai Downtown, an IHG Hotel

Photo gallery for Hotel Indigo Dubai Downtown, an IHG Hotel

Exterior
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Hotel Indigo Dubai Downtown, an IHG Hotel

Hotel Indigo Dubai Downtown, an IHG Hotel

5.0 star property
Luxury hotel with 2 restaurants, near Dubai Mall

9.4/10 Exceptional

252 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
Map
Marasi Drive, PO Box 24666, Dubai, 00000
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Coffee shop/cafe
  • 24-hour business centre
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Downtown Dubai
  • Dubai Mall - 14 min walk
  • Dubai Fountain - 15 min walk
  • Dubai Aquarium & Underwater Zoo - 19 min walk
  • Burj Khalifa - 29 min walk
  • Dubai Creek - 39 min walk
  • Dubai World Trade Centre - 13 min drive
  • La Mer - 18 min drive
  • Dubai Festival City Mall - 12 min drive
  • City Centre Deira - 18 min drive
  • BurJuman Mall - 21 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 18 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 37 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Maison Bagatelle - 11 min walk
  • Mezza House - 12 min walk
  • NEOS - 12 min walk
  • Al Forno - 12 min walk
  • Yamanote Atelier - 12 min walk

About this property

Hotel Indigo Dubai Downtown, an IHG Hotel

Putting you within a 10-minute drive of Dubai Mall and Burj Khalifa, Hotel Indigo Dubai Downtown, an IHG Hotel offers an airport shuttle (available 24 hours) for AED 170 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Open Sesame, one of 2 restaurants, which serves Mediterranean cuisine and is open for breakfast, lunch and dinner. This luxurious hotel is also within a short drive of Dubai Aquarium & Underwater Zoo and Dubai World Trade Centre.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Indonesian, Portuguese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 269 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Free secured, covered on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop

Working away

  • 24-hour business centre
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool
  • Art gallery on site

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Portuguese
  • Russian

Room amenities

Be entertained

  • Smart television
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Dining

Open Sesame – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Off The Wall – This cocktail bar specialises in Asian cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
Orange Feels – This bar is located by the pool. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • Tourism fee: AED 20 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 95 for adults and AED 50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 170 per vehicle (one-way. Maximum occupancy 2)

Children & extra beds

  • Rollaway beds are available for AED 130.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of AED 200 per pet, per week

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Indigo Dubai Downtown
Hotel Hotel Indigo Dubai Downtown DUBAI
DUBAI Hotel Indigo Dubai Downtown Hotel
Hotel Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown DUBAI
Hotel Indigo
Indigo
Hotel Indigo Downtown
Hotel Indigo Dubai Downtown
Indigo Dubai Downtown, An Ihg
Hotel Indigo Dubai Downtown, an IHG Hotel Hotel
Hotel Indigo Dubai Downtown, an IHG Hotel Dubai
Hotel Indigo Dubai Downtown, an IHG Hotel Hotel Dubai

Frequently asked questions

Does Hotel Indigo Dubai Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Dubai Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Indigo Dubai Downtown, an IHG Hotel?
As of 10 December 2022, prices found for a 1-night stay for 2 adults at Hotel Indigo Dubai Downtown, an IHG Hotel on 13 December 2022 start from S$200, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Dubai Downtown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Indigo Dubai Downtown, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Indigo Dubai Downtown, an IHG Hotel?
Yes, cats and dogs are welcome. There's a charge of AED 200 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Indigo Dubai Downtown, an IHG Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hotel Indigo Dubai Downtown, an IHG Hotel?
Yes, an airport shuttle is available. The charge is AED 170 per vehicle one-way.
What are the check-in and check-out times at Hotel Indigo Dubai Downtown, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Indigo Dubai Downtown, an IHG Hotel and nearby?
Hotel Indigo Dubai Downtown, an IHG Hotel has 2 bars and an outdoor pool.
Are there restaurants at or near Hotel Indigo Dubai Downtown, an IHG Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Mediterranean cuisine. Nearby restaurants include Maison Bagatelle (11-min walk), Mezza House (12-min walk) and NEOS (12-min walk).
What's the area around Hotel Indigo Dubai Downtown, an IHG Hotel like?
Hotel Indigo Dubai Downtown, an IHG Hotel is in Downtown Dubai, a short 14-minute walk from Dubai Mall and 19 minutes' walk from Dubai Aquarium & Underwater Zoo.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.3/10

Amenities

9.7/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Neil, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Amazing
David, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

smadar, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lawrence, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ofer, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Elyas, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ognjen, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Unexpected Disappointment
Well I got there Wednesday night 9/21/22 got checked in and my money wallet got misplaced and I had to appreciate they did try to help me address the incident. Had a family situation came up and had to leave early given no consideration for that had already paid and they would not allow any compensation. Live and learn. Sad thing I am also a member of IHG so I guess I need to contact them maybe they will give me some credits for my days. SO IT WAS NOT WHAT I WOULD have wanted
Jacquelyn, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel! Super friendly staff, clean, wonderful breakfast & very comfortable beds & rooms
Marjorie, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Great value
A bit away from the downtown area, but close enough by car. Room was comfortable and breakfast options were great!
2-night trip
Verified Hotels.com guest review