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Grandhotel Pupp

5.0 star property
Escape to luxury with every swing on our 18-hole golf course. Relax by the pool or rejuvenate at our tranquil spa.

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Photo gallery for Grandhotel Pupp

Exterior
Exterior
Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Exterior
View from room
Immerse yourself in the luxury of Grandhotel Pupp, a historic gem near the boardwalk/promenade. Take advantage of 18 holes of golf, unwind at the spa with a deep-tissue massage or explore nearby on bike rentals. With an indoor pool and library, this hotel offers relaxation and connection.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool and 2 hot tubs
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is S$270
includes taxes & fees
6 Mar - 7 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Depandance Pupp Quisisana double Room (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Depandance Pupp Quisisana double Room (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room front view (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room front view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room forest view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Depandance Pupp Quisisana Suite (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Depandance Pupp Quisisana Suite (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 70 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Suite front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Suite front view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Modern Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room forest view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Modern Studio forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio forest view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Hairdryer
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room front view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Modern Room front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room front view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Modern Studio front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio front view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Hairdryer
  • 41 sq m
  • River view
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room forest view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite front view (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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Front of property

Luxury Spa Hotel OLYMPIC PALACE

  • Pool
  • Spa
  • Airport transfer
  • Parking available
9.4 out of 10, Exceptional, (167)
The price is S$243
includes taxes & fees
27 Feb - 28 Feb
Luxury Spa Hotel OLYMPIC PALACE
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About the area

Map
Mírové námestí 2, Karlovy Vary, 360 01

What's nearby

  • Karlovy Vary Municiple Theater - 4 min walk
  • Hot Spring Colonnade - 7 min walk
  • Mill Colonnade - 9 min walk
  • St. Peter and Paul Orthodox Church - 15 min walk
  • Elizabeth's Spa - 6 min drive

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 11 min drive
  • Vaclav Havel Airport (PRG) - 97 min drive
  • Karlovy Vary Station - 6 min drive
  • Karlovy Vary-Dvory Station - 19 min drive
  • Karlovy Vary dolni n. Station - 28 min walk

Restaurants

  • ‪Café Pupp - ‬1 min walk
  • ‪Café Elefant - ‬3 min walk
  • ‪Atlantic - ‬5 min walk
  • ‪Grandhotel Pupp - ‬1 min walk
  • ‪Goethe's Beer House - ‬3 min walk

About this property

Grandhotel Pupp

Enjoy your visit to Karlovy Vary with a stay at Grandhotel Pupp. You can visit the spa to indulge in deep-tissue massages, body wraps or manicures and pedicures, and international cuisine is served at Grandrestaurant Pupp, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a health club. The helpful staff and location get great marks from fellow travellers.

Languages

Czech, English, German, Russian

At a glance

DONE

Hotel size

    • 228 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property hosts an optional Christmas Eve gala dinner for guests staying on December 24. Guests who wish to attend must book the gala dinner at least 4 weeks in advance. Fees are EUR 190 per person, collected by the property.
    • This property’s mandatory gala dinner fee on December 31 includes 2 persons in all rooms. The listed gala dinner fee is required per person for guests exceeding this number in all rooms.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 20 per night)
    • On-site valet parking (EUR 20 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Golf lessons nearby
  • Mountain biking nearby
  • Rock climbing nearby
  • Rafting nearby
  • Skiing lessons nearby
  • Hot springs nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Conference space (12917 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1701
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Health club
  • 18 holes of golf
  • An indoor pool
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Low-height worktop and sink
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

Grandrestaurant Pupp – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Bechers Bar – This cocktail bar specialises in international cuisine and only serves dinner. Open daily.
Club Mala Dvorana – This lobby lounge specialises in international cuisine and serves lunch, dinner and light fare. Open daily.
Cafe Pupp – This café specialises in international cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.99 per person, per night. This tax does not apply to children under 18 years of age.
  • Christmas Eve (24 December) gala dinner per adult: EUR 190
  • Christmas Eve (24 December) gala dinner per child: EUR 190 (from 3 to 18 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 15 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 60.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet (may vary based on length of stay)

Parking

  • Self-parking costs EUR 20 per night
  • Valet parking costs EUR 20 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Guests under 3 years old are not allowed in the swimming pool or fitness facility
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests should be aware that during the New Year's Eve gala dinner a formal evening dress code is required.
Children under 12 years old are not allowed in the pool and spa after 6 PM.

Also known as

Grandhotel Pupp
Grandhotel Pupp Hotel
Grandhotel Pupp Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Hotel
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp Hotel Karlovy Vary

Frequently asked questions

Does Grandhotel Pupp offer free cancellation for a full refund?

Yes, Grandhotel Pupp does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grandhotel Pupp?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Grandhotel Pupp?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Grandhotel Pupp?

Yes. Self-parking costs EUR 20 per night. Valet parking costs EUR 20 per night.

What are the check-in and check-out times at Grandhotel Pupp?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Grandhotel Pupp and nearby?

Have fun with activities such as mountain biking, rafting and rock climbing, and practise your swing at the nearby golf course. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Grandhotel Pupp also has an indoor pool and a sauna, as well as a steam room.

What's the area around Grandhotel Pupp like?

Grandhotel Pupp is a short 1-minute walk from Slavkovsky Forest Nature Reserve and 4 minutes' walk from Karlovy Vary Municiple Theater. Travellers give top marks for the hotel's prime location.

Grandhotel Pupp Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

5-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful hotel with wonderful service
This is a really beautiful hotel but i would not say that it is 5 star. The room was spacious & beautiful but the bathroom had a tub/show but no curtain or glass so every time you took a shower the floor was soaking wet. Maid service was very diligent & quick for the most part, they have a pillow menu but don't actually have the pillows when you order them & never delivered anything as an alternative. Rooms don't have irons, ironing boards, umbrellas or hair dryers in each room, when you requested one, they sent it right away but it was odd for a luxury hotel. Despite a few hiccups at the spa with bookings & scheduling the treatments were wonderful. They do not have a self book or reminder option for spa services which can be be a problem & the spa is on the other side of the hotel & in order to get there you have to walking down a cold hallway made of glass that is facing the street in your robe while people on the street, lobby, casino are staring at you. The pools & spa facilities are nice but have no place to get water or a bite to eat between treatments in your robe. There were lockers but no change rooms, and it was hard to find staff onsite. The pool, is open to all guests at all times & is very congested by kids who are splashing, making noise & not following pool rules which took away from the relaxing atmosphere. The food & drinks were delicious but despite having several restaurants onsite almost all had similar menus & could not be booked online or last minute.
Taline, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Donna, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Fun, gorgeous step back in time, but low end side
Loved it BUT we did not know we were staying on the less elegant, cheaper side of the hotel. We thought it was all the grand place. Service on our side not as good. No concierge. Used concierge on fancy side but not around much, need more hours. Long walk from our hotel area to the spa and nicer part of hotel. The spa was great. The restaurants on the nicer side very pretty. Location nice. No one gave us a rundown of town/sites. We almost missed the historical Spa 1 next door! Bar did not stay open like they said it would for food 1st night. Some staff didn't know all services. Mixed but recommend for the decor and old elegance of the hotel. Spa very nice & services were good. Recommend.
lisa, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice property, but having pets in oublic areas such breakfast restaurant is unacceptable ! Grand restaurant should pay more attention to clients' s wishes !
Hatem, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hotel event stay
We spent one night at the hotel while traveling to attend the concert celebrating Smetana's 200th birthday, which was organized by the hotel. The event was well-prepared and held to a high standard. We enjoyed coffee at Pupp and dined at the restaurant Nova Dvorana. Unfortunately, we could not try the Grand Restaurant as it was fully booked, so I recommend making a reservation in advance. The staff was very welcoming and attentive. We stayed in an "old-style" room, which is in need of some refurbishment. For example, the room lacked a USB connection for charging devices, and the bathroom had a somewhat outdated design. However, everything was clean and well-maintained.
Marta, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Emma, 2-night trip
Verified Expedia guest review

6/10 Good

The staff was unable to accommodate a late checkout request, and I found the spa area darker and not to the level expected. Overall, a good experience.
Shereen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent Could add 6inches to the shower curtain to reach the tub
Mary, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Shelley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

2/10 Poor

THE worst customer service that I’ve ever experienced. The room that they put us in looked nothing like the photos and much smaller. They insisted that this was the same price range. When I asked whether there are other rooms, the front desk staff was really reluctant, but the hotel was empty since it was on a Monday, during slow season. The second room that he took us to, was what we booked online, so the room was available this whole time! When we went back to grab our luggage from the other room, came back downstairs to front desk, the staff accused us of stealing the bath robes. I asked what bathrobes? Do you see any bathrobes on me? Plus, why the heck would I take any bathrobes? We’re staying here for two nights and we’re just moving from one room to another? We also had staff escorting us this whole time. It was an awful accusation and we didn’t receive any apology. We were stuck in the elevator for about 5 minutes. We banged on the door, but no one answered. The elevator could take us up and down but the door wouldn’t open. We took the elevator back down to lobby, banged on the door, finally the staff came and opened for us. Again, absolutely 0 apology. In fact, during our two day stay, we were never acknowledged by the staff when we walked by front desk. We booked massages and facials for two days. The massage was awful, honestly the worst. So I called to cancel the facial for the next day. They still charged me even though I cancelled within 24 hours.
David, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I have been staying at this property for years evwry time i am in Prague.. There is no better hotel
Marlene, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Montel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ismary, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very lovely hotel with best food and amenities. Good service and friendly staff.
Natalie, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Spa was wonderful - l breakfast was absolutely outstanding hospitality, charming. Walkable to shops! Restaurants. Parking was easy! Will definitely stay again.
cynthia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Laura, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay always!
Yevheniia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wow great place. Our room was a corner room overlooking the river and town. Five yes five windows. Restaurant meal was great. The buffet breakfast one of the best. Difficult to get there by car if you don’t know but it we mastered the other side of the river and arrived . Great location we got what we paid for Well done grandpupp
Gary, 3-night romance trip
Verified Expedia guest review

8/10 Very good

PEDRO A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and stately
Beautiful stately hotel in a great location, Very large beautiful rooms and fantastic service. Really great breakfast
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved our stay. Spacious and comfortable rooms. Exceptionally clean and great breakfast.
Joseph, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Nearly perfect!
Alexander, 2-night trip
Verified Orbitz guest review