Mahekal Beach Front Resort & Spa

4.0 star property
Beachfront hotel with spa, near Mamitas Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mahekal Beach Front Resort & Spa

5 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas
Gym
On the beach, white sand, sun-loungers, beach umbrellas
Beach/ocean view
Premium bedding, down duvets, Select Comfort beds, minibar
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Bar
  • Pool
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Fitness centre
  • Free beach club on site
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Hot tub

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Playground on-site
  • Private bathroom
  • Terrace
  • Daily housekeeping
The price is S$761
includes taxes & fees
15 Jan - 16 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

Run of House

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Blackout curtains
  • 21 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Ocean View Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Premium bedding
Ceiling fan
  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Premium bedding
Ceiling fan
  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Premium Bungalow

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

The Oasis

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Oasis Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Garden View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Premium bedding
Ceiling fan
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Garden View Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Premium bedding
Ceiling fan
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About the area

Map
38 St And The Beach, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk
  • Playa del Carmen Main Beach - 2 min walk
  • Quinta Avenida - 8 min walk
  • Quinta Alegría Shopping Mall - 13 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mamita's Beach Club - ‬7 min walk
  • ‪Club de la Cerveza - ‬5 min walk
  • ‪La Vagabunda de la 38 - ‬2 min walk
  • ‪Encanto Beach Club - ‬4 min walk
  • ‪La Cueva del Chango - ‬4 min walk

About this property

Mahekal Beach Front Resort & Spa

At Mahekal Beach Front Resort & Spa, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll only be steps from Playa del Carmen Main Beach. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. Serving Mexican cuisine and offering garden views, Cocina is one of 3 restaurants and 3 bars/lounges. Other highlights include a beach bar, a fitness centre and a hot tub. Fellow travellers love the helpful staff and overall property condition.

All-inclusive

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Cycling
Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 195 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
  • The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 9 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Parking

  • On-site parking only available on request
  • Off-site parking within 16 ft (USD 10 per day)
  • Street parking available

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Scuba diving
  • Shopping
  • Pool table
  • Bike tour information
  • Ecotours nearby
  • Parasailing nearby
  • Snorkelling nearby

Working away

  • 3 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 33 buildings/towers
  • Built in 1985
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Mosquito nets
  • Communal living room
  • Fitness centre
  • 5 outdoor pools
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • No lift (single-level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Spa

Revive has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Cocina – Overlooking the garden, this diner specialises in Mexican cuisine. Guests can enjoy drinks at the bar.
Las Olas – This beachfront buffet restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Fuego Restaurante y Bar – This beach fine-dining restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Agave – This sports bar overlooks the garden. Happy hour is offered. Open daily.
Itzi Pool Bar – This brewpub is located by the pool. Happy hour is offered. Open daily.

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Day (25 December) gala dinner per adult: USD 120
  • Christmas Day (25 December) gala dinner per child: USD 60 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
  • Resort fee inclusions:
    • Beach loungers
    • Bicycle storage
    • Fitness centre access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Lending library access
    • Pool access

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 27 for adults and USD 27 for children
  • Airport shuttle service is offered for an extra charge of USD 302 per person (return)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 5 and 12 costs USD 302 (return)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30.25 per accommodation, per night

Parking

  • Parking is available nearby and costs USD 10 per day (16 ft away)
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the hot tub, and guests under 17 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
  • Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 100.
Guests can rest easy knowing that there's a fire extinguisher, window guards and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Frequently asked questions

Does Mahekal Beach Front Resort & Spa offer free cancellation for a full refund?
Yes, Mahekal Beach Front Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mahekal Beach Front Resort & Spa?
Yes, there are 5 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Mahekal Beach Front Resort & Spa?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 9 kg per pet. There's a charge of USD 30.25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Mahekal Beach Front Resort & Spa?
No, unfortunately. However, there's street parking available.
Is an airport shuttle service offered by Mahekal Beach Front Resort & Spa?
Yes, an airport shuttle is available. The charge is USD 302 per person return.
What are the check-in and check-out times at Mahekal Beach Front Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Mahekal Beach Front Resort & Spa?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.
What is there to do at Mahekal Beach Front Resort & Spa and nearby?
Have fun with on-site activities such as beach yoga and scuba-diving. Additional recreation on-site includes yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 5 outdoor swimming pools. Mahekal Beach Front Resort & Spa also has 3 bars and a fitness centre, as well as spa services and an arcade.
Are there restaurants at or near Mahekal Beach Front Resort & Spa?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Mexican cuisine and garden views.
Does Mahekal Beach Front Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Mahekal Beach Front Resort & Spa like?
Mahekal Beach Front Resort & Spa is in Downtown Playa del Carmen, a short 2-minute walk from Playa del Carmen Main Beach and 8 minutes' walk from Quinta Avenida. Travellers say that the area is walkable and good for shopping.

Mahekal Beach Front Resort & Spa Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location, facility and service
We had a terrific time - the location and amenities were terrific and the staffing was excellent.
Amy, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Patty, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Eric, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Lidice, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We had a great time at Mahekal. The property is beautiful, peaceful, and very well maintained. The stag was incredible the entire time. They were very attentive and friendly and very personable. The only thing that we didn’t like, or could I say wish was a little better, was the showers in the rooms. The fixtures were outdated and the water pressure was very low. Hard to rinse off your entire body. Especially for my wife and trying to wash her hair and get the shampoo and conditioner out. But seriously…overall we would definitely go back and stay with Mahekal. Absolutely beautiful resort.
Bradley, 4-night trip
Verified Expedia guest review

8/10 Very good

Staff was excellent and facilities and rooms were clean and nice. Food was only ok given the price
Xanthe, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our second time back and it is still one of our favourites! Amazing property, excellent location.
Jekaterina, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

An Unforgettable Stay at Mahekal Beach Resort
We recently stayed at Mahekal Beach Resort in Playa del Carmen, and it was an absolute dream. We booked the Oceanfront Casita, #36, which came with a private balcony and a plunge pool, offering stunning views of the ocean. The room was spacious, well-maintained, and beautifully decorated with authentic Mexican charm. What truly made our stay exceptional was the outstanding service. From check-in to check-out, the staff went above and beyond to make sure we were comfortable and had everything we needed. They were attentive, friendly, and always willing to offer helpful tips for exploring the area. The location was perfect—just the right distance away from the bustle of Fifth Avenue. It was close enough to walk to the shops and restaurants when we wanted to, but far enough for a peaceful and relaxing experience by the beach. If you’re looking for a serene, beautiful getaway with top-notch service and stunning oceanfront accommodations, Mahekal Beach Resort is the place to be. We can’t wait to return!
Mark, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raechel, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I was very happy with my stay and the manager made sure that if I had a problem she made it right! I will be returning!
Edith Suzanne, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Maria, 3-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vianey, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Thanks Alan
Alan was super helpful.
John, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Since we arrived we were treated like royalty. Super friendly and welcoming. We will be returning. Such an awesome experience.
Josefina, 5-night romance trip
Verified Expedia guest review

6/10 Good

I have stayed in Palace, Occidental, Iberostar and Mia Reef Isla Mujeres resorts which were all inclusive hotels and they had more to offer than Mahekal for the price and not being all inclusive sorry but its not worth it. I received my two rooms 40 minutes late with no explanation there were mouse droppings on my bed and the hotel is small and not much too offer. I don't recommend this place to anyone
Jose martin, 6-night family trip
Verified Orbitz guest review

10/10 Exceptional

During my stay at the hotel I felt so comfortable: Cori from concierge was so kind and helpful ! She is a professional! The Bungalow option with a private pool was great. The food was good. The beach was clean with no weeds. The stuff was friendly and helpful.
angela, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place and location
aaron keith, 6-night trip
Verified Expedia guest review

6/10 Good

Not all inclusive
Jamie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The beach front bungalows are one of a kind, very difficult to find anywhere - these were beautiful and rustic, just what I was looking for.
Lee, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect location and very relaxing resort. Everyone was very attentive and pleasant. Would definitely recommend this resort and stay here again!
Christina, 6-night romance trip
Verified Expedia guest review

2/10 Poor

Worst place I've ever been.
Amra, 7-night romance trip
Verified Expedia guest review