Río Tomebamba & Calle Larga - 10 min walk - 0.9 km
Alejandro Serrano Aguilar Stadium - 18 min walk - 1.5 km
Mall del Rio - 6 min drive - 3.4 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 5 min drive
14n - Antonio Borrero Station - 2 min walk
Luis Cordero (Hermano Miguel) Station - 2 min walk
Gaspar Sangurima Tram Station - 7 min walk
Terminal Terrestre Station - 19 min walk
Unidad Nacional Tram Station - 22 min walk
Restaurants
Negroni - 3 min walk
El Confesionario - 3 min walk
Hot Dog del Tropical - 5 min walk
Balcon Quiteño - 5 min walk
Raymipampa - 3 min walk
About this property
El Dorado Hotel
Enjoy your visit to Cuenca with a stay at El Dorado Hotel. Guests can indulge in massages, and Goda serves Asian cuisine. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this Art Deco hotel. Public transportation is close by: Gaspar Sangurima Tram Station is only 7 minutes on foot.
Languages
English, French, Spanish
At a glance
Hotel size
52 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free secured, covered on-site self-parking
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1970
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
Spa services
Sauna
Steam room
Banquet hall
Art Deco architecture
Accessibility
Lift
Room amenities
Be entertained
LED television
Premium satellite channels
Home comfort
Heating
Minibar
Dressing gowns
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Memory-foam mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Goda – This restaurant specialises in Asian cuisine. Guests can enjoy drinks at the bar.
Fogo Grill and Bar – On-site restaurant. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
Children & extra beds
Rollaway beds are available for USD 30.0 per night
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Also known as
El Dorado Cuenca
El Dorado Hotel Cuenca
El Dorado Hotel Hotel
El Dorado Hotel Cuenca
El Dorado Hotel Hotel Cuenca
Frequently asked questions
Does El Dorado Hotel offer free cancellation for a full refund?
Yes, El Dorado Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at El Dorado Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at El Dorado Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at El Dorado Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at El Dorado Hotel and nearby?
El Dorado Hotel has a 24-hour fitness centre and a sauna, as well as a garden.
Are there restaurants at or near El Dorado Hotel?
Yes, Goda offers Asian cuisine.
What's the area around El Dorado Hotel like?
El Dorado Hotel is in Downtown Cuenca, a short 5-minute drive from Cuenca (CUE-Mariscal Lamar) and 4 minutes' walk from New Cathedral of Cuenca.
El Dorado Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
26 October 2024
MARGARETE
MARGARETE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 July 2024
Walter
Walter, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 May 2024
CL
CL, 4-night trip
Verified Expedia guest review
10/10 Exceptional
21 February 2024
It was very nice as always
John
John, 2-night romance trip
Verified Expedia guest review
6/10 Good
3 January 2024
Staff are nice and the hotel is clean and elegant. But the rooms are very small and all equipment (everything from the gym to the hairdryers) is ancient and on its last legs.
Anna
Anna, 3-night trip
Verified Expedia guest review
10/10 Exceptional
26 August 2023
Donald
Donald, 3-night trip
Verified Hotels.com guest review
6/10 Good
14 August 2023
Great location, within walking distance of most landmarks. However, I experienced issues with hot water during my stay. Additionally, there was an excessive use of spray (either bug spray or cleaning spray) in the elevator and corridors, resulting in an overpowering smell.
Arturo
Arturo, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 August 2023
The hotel is very close to Cuenca's Square. The rooms are well designed and the staff is very professional and courteous...
Jose
Jose, 3-night trip
Verified Expedia guest review
8/10 Very good
6 August 2023
El staff muy agradable, pienso que deberían tener una tarifa especial en este momento mientras el ascensor principal esta en mantenimiento pues si es incómodo movilizarse en el ascensor de carga. Pero fue una buena estadía, si volveríamos
Emilia
Emilia, 1-night family trip
Verified Expedia guest review
2/10 Poor
27 June 2023
I paid for a room with a city view. You know the ones like on their pictures. I was put into a room that was the size of a closet. So I complained and showed him what I paid for and then I got a room with a view a rooftops nothing else. And then I was charged on the way out for things. I didn’t even use like the alcohol that I don’t drink.. if you read this, I think you can figure out the rest!
Rick
Rick, 3-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2023
Great staff
John
John, 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 May 2023
Older but well maintained. Close to shopping and dinning.
javier
javier, 2-night family trip
Verified Expedia guest review
4/10 Fair
17 April 2023
I will not return, there are better options around
Jorge
Jorge, 2-night family trip
Verified Travelocity guest review
10/10 Exceptional
18 February 2023
The staff went above and beyond during are extended stay to make sure we were comfortable. I was there for eye surgery and they made sure my stay was as smooth as possible.
John
John, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 February 2023
Room service food from Goda was excellent …
John
John, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 February 2023
Rafaele
Rafaele, 2-night trip
Verified Hotels.com guest review
2/10 Poor
24 January 2023
Victoria
Victoria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 January 2023
Excellent choice
Excellent stay for many reasons. Great staff, great location, excellent breakfast, close to all restaurants and shops, safe.
Alvin
Alvin, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
9 January 2023
Gregory
Verified Expedia guest review
10/10 Exceptional
30 December 2022
Michael
Verified Expedia guest review
6/10 Good
12 November 2022
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2022
excellent service
John
John, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 October 2022
Muy exelente
Franklin
Franklin, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
1 October 2022
They charge me more for what I paid to Expedía
Pedro
Pedro, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
1 September 2022
Very well located and well maintained property with excellent staff.