When you stay at Cross Hotel Osaka, you'll be within a 15-minute walk of Dotonbori and Kuromon Ichiba Market. Guests looking for a bite to eat can visit TERRACE & DINING ZERO, one of 2 restaurants, which serves breakfast and lunch. Also, Kyocera Dome Osaka and Nipponbashi are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Namba Station is 8 minutes away and Shinsaibashi Station is 8 minutes.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
229 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Hosted evening meals each Wednesday, Thursday, Friday, Saturday and Sunday for a surcharge (reservations required)
2 restaurants
Bar/lounge
Coffee shop
Shared microwave
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Wheelchairs available on site
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Lever door handles
Room amenities
Be entertained
Television
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Slippers
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
TERRACE & DINING ZERO – This restaurant serves breakfast and lunch.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1980 for children
Hosted evening meal costs JPY 9680
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka
Frequently asked questions
Does Cross Hotel Osaka offer free cancellation for a full refund?
Yes, Cross Hotel Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cross Hotel Osaka?
Sorry, pets aren't allowed.
Is parking offered on site at Cross Hotel Osaka?
Sorry, there's no on-site parking at Cross Hotel Osaka.
What are the check-in and check-out times at Cross Hotel Osaka?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Cross Hotel Osaka and nearby?
Recommended spots to visit include Dotonbori Glico Sign (1-min walk) and Hozen-ji Temple (4-min walk).
Are there restaurants at or near Cross Hotel Osaka?
Yes, there are 2 on-site restaurants.
Does Cross Hotel Osaka have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Cross Hotel Osaka like?
Cross Hotel Osaka is in Shinsaibashi, a short 8-minute walk from Namba Station and 10 minutes' walk from Kuromon Ichiba Market. Travellers say that the area is walkable and good for shopping.
Cross Hotel Osaka Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
28 December 2024
Jose Mari
Jose Mari, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
John Charles
John Charles, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
michelle
michelle, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Kim Teck
Kim Teck, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Angela
Angela, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Udit
Udit, 2-night trip
Verified Hotels.com guest review
6/10 Good
1 December 2024
Mixed feelings
Good modern hotel in the heart of all the shopping and restaurant area. Staff were efficient and helpful.
BUT: on level 8 we were kept awake (Fri 22/11/24) by hoons and particularly loud jackhammer construction noise until @ midnight.
Also the breakfast buffet was 2nd rate for the price. Could only get fried eggs??
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Jeff
Jeff, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
First time stay at Cross Hotel
Close to the busy shopping streets of shinsaibashi . A plus point when it comes to shopping and getting back to hotel. Would be helpful to know the exit C24 from Namba Station.
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Julie
Julie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
This was the best Hotel we stayed at on our trip. Spacious room. Spacious bathroom. Helpful staff, great breakfast, great location.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Clean
Very clean rooms
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Great location, large rooms and very efficient
Great location if you want to be in the heart of the city. Perfect for shopping, restaurants etc. Large hotel but breakfast was good and use of complimentary lounge was worth the extra as it was a quiet area with beer, cava, non alcoholic drinks and light snacks from 3-10pm. You need a rest after walking the city.
lara
lara, 2-night trip
Verified Hotels.com guest review
4/10 Fair
14 November 2024
Christine L L
Christine L L, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 November 2024
Enjoyed my stay at Cross Hotel!
Room was big enough to fit 2 big sized luggages. Toilet w size is huge with the wet and dry areas. Location is good as it's just 1 min walk to dodoburi..
Verified traveller
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Angeline
Angeline, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
New and well designed
Spanking new hotel in a good location. Best bathroom amenities. Comfortable mattress. Big room TV. Young and vibrant feel. Very helpful reception staff. Good breakfast spread. Highly recommended
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Fabulous stay
Absolutely loved this hotel. Nice spacious rooms, good breakfast, all the staff were lovely. It’s in a really good place, very close to Dontonbori, and equally close to lots of different designer stores.
A room on the cross floor gave you access to the lounge which served free drinks both soft and alcoholic and a small range of food. Great way to get a rest and a drink following a long day sightseeing. Close to different stations which made travelling to Nara very easy.
The staff were very helpful in transferring our luggage to our next hotel, they are English speaking people and also several other languages. If I was staying in Osaka again, I would not hesitate choosing this hotel.
The only downside is that they do not have a self serve laundry, however we found one about 15 minutes away.
Christine
Christine, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Excellent, convenient, staff was friendly
Eugene
Eugene, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Our favourite hotel of the trip.
We stayed at 5 different hotels during our recent trip to Japan. I have to say we all agreed that the Cross Hotel was the best place we stayed at.
The rooms were spacious, the amenities were good and the breakfast was a real treat. It’s very close to Dontonbori, equally close to some fabulous designer shops.
The transport network was good, excellent place for a day trip to Nara
Christine
Christine, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Mazal
Mazal, 3-night trip
Verified Hotels.com guest review
8/10 Very good
17 October 2024
Perfect exploring location.
Great location and excellent staff. Room was very tired and decorated in dreary brown which made the room inviting. Excellent breakfast buffet. The big plus of this hotel is its location.