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Serenity Comfort Hotel

Hotel with indoor pool, near Mall of Istanbul

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serenity Comfort Hotel

Lobby
Premium bedding, minibar, desk, laptop workspace
Indoor pool
Lobby
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Minibar
  • Premium bedding
The price is S$121
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Business Triple Room

Premium bedding, minibar, desk, laptop workspace

Business Triple Room

Highlights

Air conditioning
LCD TV
Premium bedding
Hairdryer
Bathrobes
Rainfall showerhead
Private bathroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Premium bedding, minibar, desk, laptop workspace

Standard Room

Highlights

Air conditioning
LCD TV
Premium bedding
Hairdryer
Bathrobes
Rainfall showerhead
Private bathroom
Bidet
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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Spa
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includes taxes & fees
26 Nov - 27 Nov
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About the area

Map
Peyami Safa Cd. 16, Istanbul, Istanbul, 34218

What's nearby

  • 212 Istanbul Power Outlet - 16 min walk - 1.4 km
  • Medipol Mega University Hospital - 4 min drive - 3.4 km
  • İstoç Ticaret Merkezi - 4 min drive - 3.3 km
  • Mall of Istanbul - 6 min drive - 6.2 km
  • CNR Expo Center - 10 min drive - 11.5 km

Getting around

  • Istanbul (IST) - 30 min drive
  • Sabiha Gokcen International Airport (SAW) - 65 min drive
  • Bahariye Station - 5 min drive
  • Giyimkent-Tekstilkent Station - 5 min drive
  • ISTOC Station - 29 min walk
  • Mahmutbey Station - 15 min walk
  • Yeni Mahalle Subway Station - 21 min walk

Restaurants

  • ‪The North Shield Pub - ‬7 min walk
  • ‪Halamoğlu Et Mangal - ‬14 min walk
  • ‪Altınbaş Üniversitesi Çikolata Bar - ‬15 min walk
  • ‪Telliogullari Börekçisi - ‬14 min walk
  • ‪Mado - ‬7 min walk

About this property

Serenity Comfort Hotel

Serenity Comfort Hotel puts you within a 15-minute drive of Mall of Istanbul and Bahçeşehir Gölet Park. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, body scrubs or aromatherapy. Other highlights include an indoor pool, a bar/lounge and a fitness centre. The property is only a short walk to public transportation: Mahmutbey Station is 15 minutes away.

Languages

Arabic, English, French, German, Russian, Turkish

At a glance

Hotel size

  • 121 rooms

Arriving/Leaving

  • Check-in start time: 12:30 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Check-out time is 12:30 PM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free secured, covered on-site valet parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Spa services
  • Massage/treatment rooms
  • Lockers available

Room amenities

Be entertained

  • 55-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Daily housekeeping
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Tuz-Et – On-site restaurant.
Bar – On-site bar. Open daily.
Cafe – On-site café. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 7 for adults and EUR 7 for children

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 08/07/2019-18974

Also known as

QUA COMFORT HOTEL
Serenity Comfort Hotel Hotel
Serenity Comfort Hotel Istanbul
Serenity Comfort Hotel Hotel Istanbul

Frequently asked questions

Is there a pool at Serenity Comfort Hotel ?
Yes, there's an indoor pool.
Are pets allowed at Serenity Comfort Hotel ?
Sorry, pets aren't allowed.
Is parking offered on site at Serenity Comfort Hotel ?
Yes, there's free valet parking.
What are the check-in and check-out times at Serenity Comfort Hotel ?
Check-in start time: 12:30 PM; check-in end time: anytime. Check-out time is 12:30 PM. Contactless social distancing and check-out are available.
What is there to do at Serenity Comfort Hotel and nearby?
Serenity Comfort Hotel has an indoor pool and a Turkish bath, as well as spa services.
Are there restaurants at or near Serenity Comfort Hotel ?
Yes, there's an on-site restaurant, Tuz-Et.
What's the area around Serenity Comfort Hotel like?
Serenity Comfort Hotel is in Bağcılar, a short 16-minute walk from 212 Istanbul Power Outlet.

Serenity Comfort Hotel Reviews

Reviews

8.4

Very good

9.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

luis, 7-night trip
Verified Orbitz guest review

8/10 Very good

Saban, 27-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The new hotel location is much better than the old one.
Ammar, 2-night family trip
Verified Expedia guest review

8/10 Very good

Clean and good location. Staff not too much friendly
Ahmad, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
IOAN, 1-night family trip
Verified Expedia guest review

8/10 Very good

Wisam, 3-night trip
Verified Expedia guest review

4/10 Fair

Sauna not included / bag incident / location
Problem 1: The listing says there's a sauna and steam room - which is the primary reason why I booked a stay here. Turns out, use of the sauna/steam are NOT included with your stay, and in order to use them.. you must purchase a spa package for approximately 100 euros. Very misleading and disappointing. Problem 2: MY BAG WENT MISSING. I arrived back in my room and my bag was gone. Shortly after my arrival, someone walked into my room with the bag. They said that they didn't have a record of me checking in, so they didn't know why there was a bag in there. My main issue is that my bag was opened and various items were moved around. Were they looking for identification, or were they looking for valuables? I'm not sure. Problem 3: The location is somewhat inconvenient. You can see the Mall of Istanbul, but in order to get there you need to take a taxi. Was alright for the 1 night I stayed there, but I wouldn't want have to do that every time I wanted to go get food. The good: The rooms are nice and clean. The bed is also comfortable. No problems with the wifi.
william, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Dogs barking at night,you can open window ,to much noise
Miguel, 9-night trip
Verified Expedia guest review

4/10 Fair

Some of staff don't deal friendly with guests
Jehad, 5-night family trip
Verified Expedia guest review

8/10 Very good

it was nice experience with friendly team at the hotel every thinks was good . except 1 issue they don't have iron machine in the hotel it was surprised me really. other thinks are all nice including the breakfast.
Amjad, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Raed
Amazing hotel
Raed, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yulia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

bad customer service
Bad customer service, needed to scan a document at the reception as they dont have business centre, reception people dont even acknowledge your presence, they keep talking over the phone or to each other, and when someone answers you, anything can distract them from listening to you. they are very loud when they talk to each other and dont smile. owful feeling when dealing with them
kusay, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfort Hotel is really comfortable I’ve been to so many hotels in Istanbul but comfort is Favorit 👍👍👍👍
Umar, 5-night romance trip
Verified Expedia guest review

8/10 Very good

It’s good enough
nuri levent, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Bruce, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ceyhun, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It was good
mohammad, 2-night trip
Verified Expedia guest review

6/10 Good

Amir, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay large nice size rooms, great customer service , beautiful people would book again
Khawaja, 15-night romance trip
Verified Expedia guest review

8/10 Very good

Haroutioun, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

It was a disappointment stay! Unfortunately location is not ideal for tourists. 5 stars hotel, but missing so many things. The internet is terrible slow & wifi keep disappear. For the amount of money I paid it’s expensive compared to what u deserve. Other point; I asked the receptionist for extension how much the night ? He said 477 TL and he charged me 500 TL ! I kept telling him if u say 477TL why do u charge me 500TL per night !?
A, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Syed Shabab Al Daiyan Ryan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Saidamir, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel...clean..staff are Friendly..location near mall of istanbul And 212 outlet...breakfast is excellent...we did covid test on the hotel
Ali, 2-night family trip
Verified Expedia guest review