In the heart of Madrid, Chic & Basic dot provides a vibrant retreat with in-room WiFi. Central to Puerta del Sol and Plaza Mayor, this hotel offers convenient perks like tour assistance and luggage storage.
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive
Madrid Recoletos Station - 20 min walk
Madrid Principe Pio Station - 21 min walk
Madrid (XOC-Atocha Train Station) - 25 min walk
Callao Station - 3 min walk
Sol Station - 5 min walk
Gran Via Station - 5 min walk
Restaurants
Gourmet Experience Gran Via - 2 min walk
Starbucks - 2 min walk
Starbucks - 2 min walk
Takos - 3 min walk
Chocolatería - Churreria - los Artesanos 1902 - 3 min walk
About this property
Chic & Basic dot
You'll be in a fantastic location at Chic & Basic dot, only a five-minute walk from Gran Via and Puerta del Sol. Also, Plaza Mayor and Royal Palace of Madrid are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and central location. Public transportation is only a short walk: Callao Station is 3 minutes and Sol Station is 5 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
51 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 8:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Minibar
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 12 for children
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid
Frequently asked questions
Does Chic & Basic dot offer free cancellation for a full refund?
Yes, Chic & Basic dot does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chic & Basic dot?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chic & Basic dot?
Sorry, there's no on-site parking at Chic & Basic dot.
What are the check-in and check-out times at Chic & Basic dot?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Chic & Basic dot?
No, this hotel doesn't have a casino, but Casino Gran Via (6-min walk) and Casino de Madrid (7-min walk) are both nearby.
What's the area around Chic & Basic dot like?
Chic & Basic dot is in Madrid Centro, a short 3-minute walk from Callao Station and 3 minutes' walk from Gran Via. Travellers say that the local area is good for shopping and very central.
Chic & Basic dot Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
28 January 2025
Great location for shopping and eating. Could get noisy at night. The breakfast was amazing from the restaurant attached to the hotel. Everyone was very friendly and helpful. Showers were great!
Eileen
Eileen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 January 2025
Sandra
Sandra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 January 2025
Ubicación perfecta.
La pasamos muy bien.Estw hotel tiene una excelente ubicación. Nos encantó la cercanía con varios lugares turísticos y la zona para hacer compras y comer muy bien. David, el chico que está en el check in es muy amable y servicial.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 January 2025
Central location!
Conveniently located in Central Madrid. Spacious rooms and modern style. Totally recommend it.
Martin
Martin, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 January 2025
In the heart of Madrid
Gerson
Gerson, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 January 2025
It is very clean, staffs are very nice, good location
Bi Tang
Bi Tang, 2-night trip
Verified Hotels.com guest review
8/10 Very good
5 January 2025
Yvonne
Yvonne, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2025
Muy buen hotel
Excelente ubicación si queres estar en pleno centro. Si queres tranquilidad no es esto lo ideal. El hotel muy lindo, la habitacion chica pero cómoda y práctica.
Santiago
Santiago, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
31 December 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Perfect location, friendly desk, clean and very chic
Orit
Orit, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Robert
Robert, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Very centric location
Elizabeth
Elizabeth, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
David and Sabrina at the front desk were excellent, making sure you will have everything you need to have a good time in Madrid.
This is a very nice place to stay. Thank you.
LUIS
LUIS, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
7 November 2024
Yvette
Yvette, 4-night trip
Verified Expedia guest review
10/10 Exceptional
4 November 2024
Alexandra
Alexandra, 3-night trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
guillermo
guillermo, 3-night trip
Verified Hotels.com guest review
6/10 Good
3 November 2024
Room temperature was too warm, they locked the air-con temperature only providing heat, you are no choice to switch off during the stay(October). But no ventilation unless you open the balcony door, but it was too noisy and didn’t feel safe when you sleeping at night.
Man Yee Selwin
Man Yee Selwin, 2-night family trip
Verified Expedia guest review
8/10 Very good
2 November 2024
Great location, walkable to many shops and restaurants. Hotel staff - especially David who provided us with information. He is amazing and very kind.
Marvi I
Marvi I, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
1 November 2024
Nice location, friendly staff. Close to metro and Gran Via.
Loraine
Loraine, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 November 2024
Excelente location
alberto
alberto, 3-night trip
Verified Expedia guest review
10/10 Exceptional
1 November 2024
The reception people were very helpful and informative.
melinda
melinda, 2-night family trip
Verified Expedia guest review
8/10 Very good
29 October 2024
Decent room - great location
Very good location. All the major sights were just a short walk away. Great coffee house adjacent to the hotel.
Verified traveller
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Excellent Location , Very friendly and helpful staff , rooms up to date
Mallika
Mallika, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
26 October 2024
.
Rosimar
Rosimar, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 October 2024
Great location within walking distance from the metro station Puerta del Sol with plenty to explore and eating options. Comfortable stay and great service. Would stay here again when I return to Madrid