San Juan (SJU-Luis Munoz Marin Intl.) - 27 min drive
Ponce (PSE-Mercedita) - 81 min drive
Aguadilla (BQN-Rafael Hernandez) - 111 min drive
Mayagüez (MAZ-Eugenio María de Hostos) - 129 min drive
Free local area shuttle
Free ferry terminal shuttle
Free cruise terminal shuttle
Free shopping centre shuttle
Free casino shuttle
Restaurants
Celeste - 4 min walk
Tostado - 3 min walk
Pizza e Birra - 8 min walk
Casa de España - 7 min walk
Bar La Parroquia - 5 min walk
About this property
Hotel Puerto Valdes
Hotel Puerto Valdes features a rooftop terrace and puts you within a five-minute walk of Port of San Juan. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at CARNES STEAKHOUSE, which serves dinner. This Colonial hotel is also a short five-minute drive from Pan American Pier and Condado Beach. The helpful staff and overall property condition get good marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
15 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Complimentary wireless Internet access (speed of 25+ Mbps)
Food and drink
Champagne service
Freezer
Microwave
Stovetop
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Special features
Dining
CARNES STEAKHOUSE – This steakhouse only serves dinner. Reservations are required.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per accommodation (may vary based on length of stay)
Policies
This property accepts credit cards, debit cards, mobile payments and cash.
Also known as
Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan
Frequently asked questions
Does Hotel Puerto Valdes offer free cancellation for a full refund?
Yes, Hotel Puerto Valdes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Puerto Valdes?
Yes, pets are welcome. There's a charge of USD 25.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Puerto Valdes?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Puerto Valdes?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Hotel Puerto Valdes?
No, this hotel doesn't have a casino, but Casino Metro (3-min drive) and Sheraton Casino (3-min drive) are both nearby.
What is there to do at Hotel Puerto Valdes and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hotel Puerto Valdes?
Yes, there's an on-site restaurant, CARNES STEAKHOUSE.
What's the area around Hotel Puerto Valdes like?
Hotel Puerto Valdes is a short 3-minute walk from Port of San Juan and 13 minutes' walk from Calle Fortaleza. Travellers say that this hotel is in a good location.
Hotel Puerto Valdes Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Good
22 January 2025
Yvonne
Yvonne, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 January 2025
Jasmin
Jasmin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 January 2025
Staff is very costumer oriented and friendly. The room was spacious, with a small kitchen and two open rooms. The bed was decent quality, and the pullout couch was a little stiff. Only major issues; the floors were not particularly clean and the walls are rather thin. We could hear people talking in the lobby, everytime someone flushed a toilet, etc.
Zulma
Zulma, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 January 2025
Sheila
Sheila, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
4 January 2025
Verified traveller
5-night family trip
Verified Hotels.com guest review
6/10 Good
2 January 2025
Hotel was perfect for our trip, but we had some issues. The bed was ok but the pillows were horrible, we had to grab the sofa cushions to make sure we got some sleep but overall we were unable to get a good nights rest any day we were there. The pillows were flat and rock hard, also did not have any alternatives.
Michael
Michael, 5-night trip
Verified Hotels.com guest review
8/10 Very good
28 December 2024
comfortable room, clean, friendly staff, easy location to Old SanJuan
Jeannette
Jeannette, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Kita
Kita, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Jasmin
Jasmin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Veronica
Veronica, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
We went on October it’s was very good experience...
Tania
Tania, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
24 October 2024
I really love the cleaness of this hotel.
Ydellienne
Ydellienne, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 October 2024
Great
Yaime
Yaime, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 October 2024
Alex is a GEM and made sure my daughter and I were well taken care of during our stay. I rented the beautiful penthouse suite. Very nice, but certainly some things not working/falling apart, but it was minimal compared to some hotels in San Juan. Was a very pleasant stay, close to Old San Juan and the ports. Please put a big mirror in the penthouse suite! We ladies need that when we are getting ready to go out 😅
Qiana
Qiana, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
18 October 2024
It was a really nice place, staff was amazing and everything was clean and convenient spot. The only thing was parking was a little iffy. Thank you
Tracey
Tracey, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
16 October 2024
Property was smaller than expected but the staff was great, assisted us with places to go, restaurants and attractions. It’s walking distance to restaurants and night entertainment, Hotel was very clean, the only regret was the restaurant on property was being renovated 😔 other than that we enjoyed our stay and would stay there again
Annette
Annette, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
15 October 2024
Fabulous!!
Nice place. Clean very modern. I wish the kitchen had a dish drainer and maybe a full length mirror for the bedroom. Free parking .We walked to Old San Juan one day and they had a hotel shuttle that picked us up. Would stay here again.
Phyllis
Phyllis, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
We enjoyed our stay.
Tamika
Tamika, 3-night trip
Verified Expedia guest review
2/10 Poor
14 October 2024
Eric Yuan
Eric Yuan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 September 2024
The area surround the Hotel is ugly
pehaps plating more trees and flowers
Ariana
Ariana, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
24 September 2024
Jonathan
Jonathan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
We loved our stay here. The staff was great, especially Luis. He was super friendly, gave recommendations and helpful. Our room was super cute and the location was good and close to so many areas we wanted to visit. We would def book here again on our next stay.
Meredith
Meredith, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
There were some issues but resolved immediately. This is one of the best customer service I have ever had. Loved this property and will definitely be back. Also the food on level 4 was beyond the best I have eaten in San Juan.
jennifer
jennifer, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
The staff is what made this stay a win win! Thanks to Alex and his recommendations we had a great time. He definitely made up for the construction noise and the roof top being closed. To the owner or owners if it was not for your staff we would have left after the first day due to not being told about the construction.