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Hyatt Regency Grand Reserve Puerto Rico

4.0 star property
Beachfront resort with golf course, near Coco Beach Golf and Country Club

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Regency Grand Reserve Puerto Rico

3 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Airport transfer
  • Bar
  • 24/7 front desk
  • Parking available
The price is S$653
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Premium Room, 2 Double Beds, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room, 2 Double Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (2 QUEEN BEDS)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room (2 QUEEN BEDS)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Villa (1 KING BED)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premier Villa (1 KING BED)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Villa, Ocean View (1 KING BED)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premier Villa, Ocean View (1 KING BED)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 2 Double Beds, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Villa (2 QUEEN BEDS)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Villa (2 QUEEN BEDS)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 64 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 2 Queen Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, Ocean View (2 Queen Beds)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Villa, Ocean View (2 Queen Beds)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
  • 64 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Villa, 1 King Bed, Ocean View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Villa, 1 King Bed, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
  • 64 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Villa, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Villa, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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At a glance

DONE

Hotel size

    • 579 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 16.73 per night)
    • On-site valet parking (USD 27.88 per night)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Hyatt Regency Grand Reserve Puerto Rico Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

erica, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lived the property! Very pretty very well kept. Beach part is small but lots of pools. Be prepared for many children it seems to be very popular with families but that was to be expected. The only downside is that the on site restaurants seem to book out fast was a bit challenging if you don’t plan ahead
Ahana, 3-night trip
Verified Hotels.com guest review

6/10 Good

My teenage son and I spent four nights at the resort. The room was nice and spacious but the service or lack thereof was completely disappointing for the price point. We dined onsite all four nights and found the caliber of the food to be very low (but portions very large). They have a steak house and an Asian restaurant but nothing that has any local flavour. Front desk support was terrible throughout our stay. It is a large resort but does not have enough staff onsite to keep up the property or service the guests. Seems to cater to large groups that have private events. I would give it a miss if staying on a personal holiday.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

Night Shift front desk rudeness!
Everything went very well except for the night shift front desk male worker who was an absolute rude poorly trained for customer service individual! His demeanor if working in my company he would be FIRED! He’s clueless regarding “customer service”.
Edwin, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JONATHAN, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay!
Really awesome hotel! 3 beautiful pools, right on the beach. Lots of kids activities(there's a playground), rooms are really nice and 4 great restaurants. Beautiful ambiance. Highly recommend!
Josh, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Family Christmas get away
The hotel is beautiful; a large property with plenty of family activities.The location, directly on the ocean with the rainforest in the distance, was stunning! However, it is a $75 Uber ride from Old San Juan. It was difficult to get a decent meal, as the resort was crowded and without a prior reservation, you cannot get into the 2 nice restaurants. We ate a lot of bar food and room service, so I recommend making reservations before you go.
View from our room
Lobby entrance
Amy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

6/10 Good

Nice place. Good pool/beach. Big room. Beautiful grounds. Would say food is pretty bad overall though. Would recommend eating off resort. Also the store they have is insanely overpriced. $60 for a tiny bottle of sunscreen and bugspray. And i paid like $60 for a plastic snorkel at the rentals booth bc i didnt ask the price first
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Gary, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice location,friendly employees
Great place to stay. My only issue is that the resort fee did not cover anything of value. It covered only 2 drinks ( for 7 night stay) and access to tennis courts, pool, and gym ( none of which we used). Would be better to cover self parking, continental breakfast, or baggage tips.
David, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Had a great time at this hotel. Everything was clean and well maintained. Bedding was fresh. The food at the in resort restaurants and cafe are great eats. The pools were very clean. IMO, they need some spots with shade. Overall i recommend it for couples.
Anthony, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Do not trust the staff!
I went to drop my bags off for safe keeping before heading out for a hike at 11am. The bellman forgot me at the counter for 15m. Then apologized and to make up for it, told me my bags would be in my hotel room when I returned. I came at 5pm and my bags were sat out in the driveway unattended for 6 hours with the claim tags attached. They were never secured and they had all my valuables and travel documents in them. I’m lucky they weren’t stolen. When I spoke to the manager he said ‘sometimes when it’s busy we leave them outside for an hour but 6 hours is too long’. When a customer trusts you with their luggage no hours unattended is the right answer. Beautiful property otherwise!
Robert, 2-night trip
Verified Hotels.com guest review

8/10 Very good

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

New favorite place!
The staff was absolutely amazing, so friendly! every restaurant and room was super clean, I’ll definitely stay here again!! And the food was outstanding!
Mackenzie, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I'd go back again. Wish it was a little closer to San Juan. Shuttle ran about $85 to and from airport. And $80 to San Juan. Uber was cheaper getting back to hotel. But great property. Loved it.
Gregory, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

8/10 Very good

Vera, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Kenya, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Michael, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Diana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The stay was amazing and we will come again. I would caution other visitors to be financially prepared as the onsite amenities are pretty pricey. To property management, I suggest to check the water as it was not hot at all. Showers were luke warm and the hot tub was not hot at all. It was our anniversary and we paid almost $600 for a couple's retreat in the Rainforest Spa, but the hot tubs are separate(male and female, not for sharing) and the water was cold even when hot was activated. We went 3 days and water was cold all three days. Lastly, the cleaning crew should always knock down the spider webs in the room. We had many webs and many small spiders in the room. We also seen German roaches in the bathroom at 787 Prime and Nori. Our meals for two nights was $500 and there were roaches presents. I would however say that these smalls issues will not deter us from coming again. We are already planning next year's trip. We just want management to be aware and maybe look into those issues. All staff was friendly and made great suggestions of things to do off site. Thanks friends!
Chemikia, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property was large, clean, and safe.
JOSE, 8-night romance trip
Verified Expedia guest review