When you stay at Hotel Alexander am Zoo, you'll be a short five-minute drive from Römerberg and Frankfurt Christmas Market. Also, Frankfurt Trade Fair and Deutsche Bank Park are within a short drive. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Waldschmidtstraße Tram Stop is 2 minutes and Habsburgeralle Station is 6 minutes.
Check-in start time: 2 PM; check-in end time: anytime
Express check-in available
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (EUR 22 per day; includes in/out privileges)
On-site parking is limited
Height restrictions apply for on-site parking
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Room service (limited hours)
Travelling with children
Childcare in room (surcharge)
Children's games
What to do
Shopping
Working away
Meeting room
Computer station
Conference space (1076 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1993
Safe-deposit box at front desk
Full-service spa
Banquet hall
Traditional architecture
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
45-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bath or shower
Soap and shampoo
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Mobile key entry
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Cots/infant beds are available for EUR 10.0 per night
Rollaway beds are available for EUR 50.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
Covered self-parking costs EUR 22 per day with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Alexander am
Alexander am Zoo
Alexander am Zoo Frankfurt
Alexander am Zoo Hotel
Hotel Alexander am Zoo
Hotel Alexander am Zoo Frankfurt
Alexander Am Zoo Hotel Frankfurt
Alexander Am Zoo Hotel Frankfurt
Hotel Alexander am Zoo Hotel
Hotel Alexander am Zoo Frankfurt
Hotel Alexander am Zoo Hotel Frankfurt
Frequently asked questions
Does Hotel Alexander am Zoo offer free cancellation for a full refund?
Yes, Hotel Alexander am Zoo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Alexander am Zoo?
Yes, dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Alexander am Zoo?
Yes. Self-parking costs EUR 22 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Alexander am Zoo?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.
What is there to do at Hotel Alexander am Zoo and nearby?
Hotel Alexander am Zoo has a spa.
What's the area around Hotel Alexander am Zoo like?
Hotel Alexander am Zoo is a short 2-minute walk from Waldschmidtstraße Tram Stop and 6 minutes' walk from Frankfurt Zoo.
Hotel Alexander am Zoo Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
23 December 2024
Lovely hotel
Ideal location for the zoo and close enough to the Christmas markets.
Robert
Robert, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Comfortable room, friendly service
Always friendly service and a clean, comfortable room.
Sharon
Sharon, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
Ronald
Ronald, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 August 2024
Excellent stay
Markus
Markus, 1-night trip
Verified Expedia guest review
8/10 Very good
18 July 2024
good location
Good location , friendly staff, clean and good
Knud
Knud, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 July 2024
adrian
adrian, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 June 2024
Très bel hôtel. Rien à dire de négatif, je le recommande sans aucune hésitation.
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 June 2024
I nice little gem. We stayed there just to be close to the zoo and were nicely surprised! Super friendly staff and the breakfast was outstanding!
Thomas
Verified Expedia guest review
8/10 Very good
25 June 2024
Saminathan
Saminathan, 1-night trip
Verified Expedia guest review
2/10 Poor
19 June 2024
Alex
Alex, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 June 2024
The staff were great! My room was exactly as advertised - no frills. I needed an affordable room with two twin beds on short notice. This is exactly what I received. What was above and beyond was the complimentary breakfast every morning - it was quite delicious!! The negative was that the location is only close to the zoo. Otherwise, all other attractions and fine dining were not conveniently close.
Garrett
Garrett, 2-night family trip
Verified Expedia guest review
8/10 Very good
6 June 2024
Quiet rooms with convenient supermarket close by. Great restaurant close by too. Easy access to U-bahn at end if road (100 metres) to downtown and airport.
Tim
Tim, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
This hotel is a gem, always with a warm welcome, perfect quiet location out of the hub of the city but so easy to get out out and about from
We love walking and for us it’s a short stride into the city centre our favourite place to stay when visiting Frankfurt
Jane
Jane, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 May 2024
Good value, friendly staff & good location.
Karl
Karl, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 May 2024
Markus
Markus, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 May 2024
Perfect stay
Markus
Markus, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 March 2024
Look no further! This is the place to stay!
Convenient, clean, consistent and comfortable. What more do you want?
This is my home away from home when in Frankfurt and have likely stayed in every room by now as I’ve been returning here for many years! Highly recommend!
Karin
Karin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 March 2024
Angela
Angela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 March 2024
Karin
Karin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 February 2024
Menno
Menno, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 February 2024
Eric
Eric, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2023
First time out of the United States and we were warmly welcomed. Very clean rooms, great location, complimentary dessert items, and very friendly staff. Highly recommend a stay here, especially if you’re on a budget!
Mia
Verified Expedia guest review
10/10 Exceptional
19 December 2023
A pleasant stay
This is a good location within easy walking distance to public transportation that can take you anywhere. The underground parking is convenient once you figure it out. The room we stayed in was quiet if just a little bit cramped. However what made the stay special was the friendly desk manager. A tall gentleman he was friendly and helpful and made the stay extra pleasant.
Anthony
Anthony, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2023
Property is a liile out of the way as it was about a mile and a half from the Opera House. However, I was able to easily walk there. Christmas Markets were in full swing, which was great. Area felt very safe.
Room was clean and was very quiet. Breakfast was great, except for the day the coffee machine wasn't working.
The little Italian restaurant nearby (mostly a take away place) had excellent food.
Taxi was a little pricey to get there from the train station. I used Bolt on the way back, which was much more reasonable.
Gwen
Gwen, 3-night trip
Verified Expedia guest review
10/10 Exceptional
28 November 2023
We were warmly welcomed very nice hotel would definitely choose to stay here again