Miracle Springs Resort & Spa

3.0 star property
Desert Hot Springs hotel with spa and outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Miracle Springs Resort & Spa

Outdoor pool
Outdoor pool
Living area
Iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Spa
    Spa
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and 7 hot tubs
  • Hot springs
  • Breakfast available
  • Sauna
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Business centre
For families
  • Children stay free
  • Children's pool
  • Cookware, dishware and utensils
  • Premium TV channels
  • Garden
  • Terrace
The price is S$100
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 32 of 32 rooms

Standard Room, Multiple Beds, Mountain View, Ground Floor (Mountain View Double Mini Suite)

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
Cookware/dishes/utensils
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Family Villa, Multiple Beds (Villa Nine, .2 Miles from Resort, 3 B)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
3 bedrooms
Spring-water bath
Eco-friendly toiletries
Hairdryer
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, Multiple Beds

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
Cookware/dishes/utensils
  • Sleeps 4
  • 2 King Beds

Family Villa, Multiple Beds (Villa Eight, 241 Ft from Resort 3 Be)

Highlights

Private pool
Private outdoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Spring-water bath
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Superior Room, Multiple Beds (Presidential Suite - Two Bedrooms - )

Highlights

Private indoor hot tub
Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • Sleeps 6
  • 3 King Beds

Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-2, 6 mi from)

Highlights

Air conditioning
Kitchen
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
Cookware/dishes/utensils
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

Family Villa, Multiple Beds (Villa Four, 440 Ft from Resort - 3 Be)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Spring-water bath
Eco-friendly toiletries
Hairdryer
  • Sleeps 6
  • 4 Queen Beds and 2 Double Sofa Beds

Family Villa, Multiple Beds (Villa Five, .3 Miles from Resort, 3 B)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Spring-water bath
Eco-friendly toiletries
Hairdryer
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Family Villa, Multiple Beds (Villa Two, 281 Ft from Resort. 3 Bedr)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Spring-water bath
Eco-friendly toiletries
Hairdryer
  • Sleeps 6
  • 1 King Bed and 4 Queen Beds

Room, 1 King Bed with Sofa bed, Mountain View (Mountain View King Mini Suite)

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
Cookware/dishes/utensils
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Villa, Multiple Beds (Villa Seven, 375 Ft from Resort. 3 Be)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Spring-water bath
Eco-friendly toiletries
Hairdryer
  • Sleeps 6
  • 4 Queen Beds and 2 Double Sofa Beds

Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony
Air conditioning
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Air conditioning
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-1, 6 mi from)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

Room, 1 King Bed, Patio, Poolside

Highlights

Patio
Air conditioning
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 3
  • 1 King Bed

Exclusive Villa, Multiple Beds (Pickford Palms Estate C House, 6 mi f)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 6
  • 2 Queen Beds and 1 Single Murphy Bed

Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
Cookware/dishes/utensils
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds (Deluxe Pool View Room)

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
Cookware/dishes/utensils
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Family Villa, Multiple Beds (Villa Ten, .2 Miles from Resort, 4 Be)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
3 bedrooms
Spring-water bath
Eco-friendly toiletries
Hairdryer
  • Sleeps 8
  • 1 King Bed and 4 Queen Beds

Superior Room, Multiple Beds (Villa 6 -10785 San Pablo)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
2 bathrooms
  • Sleeps 4
  • 4 Queen Beds and 4 Single Beds

Room, Multiple Beds, Pool Access, Poolside (Poolside Mini Suite)

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed (Standard King Room)

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
Cookware/dishes/utensils
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Pool Access, Poolside (Poolside Double Room)

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Patio, Poolside

Highlights

Patio
Air conditioning
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Mountain View (Mountain View Double Room)

Highlights

Balcony
Air conditioning
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Standard Double Room)

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Kitchenette, Mountain View

Highlights

Air conditioning
Kitchenette
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
  • 73 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Family Villa, Multiple Beds (Villa Three, 300 Ft from Resort, 3 Be)

Highlights

Private pool
Private outdoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Spring-water bath
  • Sleeps 6
  • 6 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Pickford Palms B House)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Shower/bath combination
2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Room, Multiple Beds (Deluxe Poolside Room)

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Microwave
Cookware/dishes/utensils
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Family Villa, Multiple Beds, 2 Bathrooms (Villa One, 410 Ft from Resort, 3 Bedr)

Highlights

Air conditioning
Kitchen
Flat-screen TV
Separate bedroom
Spring-water bath
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • Sleeps 8
  • 4 Queen Beds and 2 Single Beds

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About the area

Map
10625 Palm Dr, Desert Hot Springs, CA, 92240

What's nearby

  • Miracle Springs Spa - 2 min walk - 0.2 km
  • Sea Mountain Resort Nude Spa - 5 min walk - 0.4 km
  • Desert Hot Springs Town Center - 3 min drive - 2.9 km
  • Cabot's Pueblo Museum - 4 min drive - 3.5 km
  • Mission Lakes Country Club - 7 min drive - 4.8 km

Getting around

  • Palm Springs, CA (PSP-Palm Springs Intl.) - 22 min drive
  • Bermuda Dunes, CA (UDD) - 29 min drive
  • Thermal, CA (TRM-Jacqueline Cochran Regional) - 40 min drive
  • Palm Springs Station - 20 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪La Palapa - ‬8 min walk
  • ‪Jack in the Box - ‬11 min drive
  • ‪Its Taste Of India - ‬3 min drive

About this property

Miracle Springs Resort & Spa

When visiting Desert Hot Springs, Miracle Springs Resort & Spa is a great choice to consider. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and Capri Italian Restaurant serves breakfast, lunch and dinner. Other highlights include 7 hot tubs, an outdoor pool and a poolside bar. Fellow travellers say great things about the pool and comfortable beds.

Languages

English, Korean, Spanish

At a glance

Hotel size

  • 110 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • An adult aged 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 4 children (9 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Children's menu

What to do

  • Hot springs
  • Use of nearby fitness centre
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Laundry facilities
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • 7 hot tubs
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Step-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • DVD player
  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Spring water bath
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Microwave
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • Eco-friendly toiletries

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub. The spa is open daily. There are 8 hot springs open between midnight and midnight.

Dining

Capri Italian Restaurant – This poolside restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 10.43 per accommodation, per night
  • Resort fee inclusions:
    • Business centre/computer access
    • In-room coffee
    • Laundry facilities
    • Partner property access
    • Pool access
    • Spa access (may be limited)

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 12 per person

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
  • Hot springs access available from midnight to midnight

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges an extra-person fee at check-in.

Also known as

Miracle Resort
Miracle Springs
Miracle Springs Resort
Miracle Springs Desert Hot
Miracle Springs Hotel Desert Hot Springs
Miracle Springs Resort And Spa Desert Hot Springs, CA
Miracle Springs Resort Desert Hot Springs
Miracle Springs Desert Hot Springs
Miracle Springs Resort Spa
Miracle Springs Resort & Spa Hotel
Miracle Springs Resort & Spa Desert Hot Springs
Miracle Springs Resort & Spa Hotel Desert Hot Springs

Frequently asked questions

Does Miracle Springs Resort & Spa offer free cancellation for a full refund?
Yes, Miracle Springs Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Miracle Springs Resort & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Miracle Springs Resort & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Miracle Springs Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Miracle Springs Resort & Spa?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Miracle Springs Resort & Spa?
No, this hotel doesn't have a casino, but Agua Caliente Casino (19-min drive) and Agua Caliente Casino (20-min drive) are both nearby.
What is there to do at Miracle Springs Resort & Spa and nearby?
Have fun with nearby activities such as hiking and rock climbing, and practise your swing on the nearby golf course. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 7 hot tubs. Miracle Springs Resort & Spa also has an outdoor pool and a sauna, as well as a garden.
Are there restaurants at or near Miracle Springs Resort & Spa?
Yes, Capri Italian Restaurant offers pool views and poolside dining.
Does Miracle Springs Resort & Spa have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Miracle Springs Resort & Spa like?
Miracle Springs Resort & Spa is a short 2-minute walk from Miracle Springs Spa and 16 minutes' walk from Sand to Snow National Monument. Travellers say that the hotel is in a great location.

Miracle Springs Resort & Spa Reviews

Reviews

7.6

Good

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Virginia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Claudia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paula, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely vacation spot.
Our family had a lovely time. The weather did not cooperate but the pools were warm and the kids had fun. The hotel rooms were comfortable and large enough for everyone. Food and service at the restaurant was excellent! Especially our waiter Tommy. The hotel rooms could use some refreshing....a bit dated. Would also be nice to have a broom to sweep the patio after the lawn was mowed. Overall our family had a great time and if we are back in the area, we would certainly stay again.
Kim, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elaine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hidden gem
Wonderful staff. Miracle healing water. Great restaurant. A hidden gem
Stephanie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Fit our budget
The outside grounds and thermal pools are well maintained. The room was very outdated - carpeting/furniture/ceiling/doors all from the 70's. Price was right!!
4-night trip
Verified Hotels.com guest review

8/10 Very good

Wen, 2-night family trip
Verified Hotels.com guest review

6/10 Good

I like the hotel room clean n spacious the only thing is the spa they’re not hot enough
Peggy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Older property but kept up. Everything was in working order. For the price we paid we got probably one of the worst on the property farthest from front desk overlooking parking and housekeeping area so I can only assume other rooms are better. But we didn’t stay in the room much so it was ok. Fridge micro and coffeemaker. Hardly any plugs in room for plugging devices- that needs to be changed. Tv had lots of channels but could not view guide and channels did not have labels so we just flipped around. The pools were warm and pretty clean. Advice- bring spa robe or something for when you get out of pool, bring flip flops or water shoes, bring travel essentials the soap etc in the room are very basic. Bring your own sugar and creamer and water for coffeemaker. Had a good stay, not luxurious but nice. Parking fills up fast but I did feel secure. Elevator in the back smelled like urine.
Michelle, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good value
Beautiful spa pools- Some of the carpet especially in the elevator has a mildew smell, they should remove the old carpet and replace with vinyl or other type of floors
Lawrence, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luz, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Francisco, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Quick getaway good for the price
Came for a quick get away.. it was good for the price. A little out dated. Some pools did not have water. I wish the temperature was lidted outside every pool and not only in the hotel lobby.
Elaine, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Wen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great time at the spa
We love the pools, staff is always super nice and friendly. Adam is great in the restaurant/bar. The hotel is old, they do their best to maintain it.
William, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Retirement trip
Although the property itself is a bit tired looking , our room was clean and comfortable Dinner at the Capri was excellent , our waiter Tommie was awesome. Enjoyed our time in the assorted pools .
Karen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

6/10 Good

Wanted more !
So the place in its self was not bad. It’s very retro which I personally find charming. I don’t need updated furniture. What peeved me is that before I booked, I specifically asked if I could do a late check out. I can pay the fee, that’s fine! The person on the phone said yes. I’m coming with my dog, daughter, and myself so I do need the room a bit longer than another family would. Once I got there, they told me they could not accommodate me like that. That they needed to book other people. Bummer ! I mean, yes I know the people who are booking would have paid more. But I was looking forward to lounging, dining, and actually doing a spa treatment for me and my daughter ! What they would’ve made with the night booking I could’ve spent that money in their facilities. I was disappointed I did not get to experience this place.
Ana, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Daniels poor service
The rooms were great ,but what wasnt great was the service, the front dest attendent was rude his name is Daniel, we were in a villa and were not given room keys ,we were told we could use the hotel amenities even though we were off site ,but when we went to the pool and asked for towels he said we could only exchange towels ,i explained to him we were in a villa and had no towels to exchange, he was rude and said there were no towels to give. So i asked for a manager and he said there was no manager on side ,and when I questioned it he said oh yea hes right there 20 feet behind me ,so he called him over ,i explained the situation and he walked me over to get some towels and he did it with a smile, its unfortunate that Daniel doesn't value his job enough to be courteous to the hotel guest, we were there checking the hotel out ,for a wedding reception, unfortunately we will seek another location simple based on the treatment given by Daniel
Juan, 1-night family trip
Verified Hotels.com guest review

6/10 Good

I love the hotel but the service is kinda off because I ask for a towel for Friday and Saturday and I never got any coz it’s always out.it’s inconvenient
Jennifer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Super
Súper nice
Karla, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Samantha, 1-night trip
Verified Hotels.com guest review