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JW Marriott Desert Springs Resort & Spa

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Exterior
5 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas
5 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas
5 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas
View from room

Overview of JW Marriott Desert Springs Resort & Spa

JW Marriott Desert Springs Resort & Spa

4.5 star property
Lakefront hotel in Palm Desert with golf course and spa
8.4 out of 10 Very good
8.4/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Internet access
  • Free WiFi
  • Restaurant
Map
74-855 Country Club Drive, Palm Desert, CA, 92260
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurants and bar/lounge
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • 15 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Valet parking
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • Desert Willow Golf Resort - 1 min drive
  • Living Desert Zoo and Gardens - 8 min drive
  • Indian Wells Tennis Garden - 10 min drive
  • Agua Caliente Casino - 9 min drive
  • Fantasy Springs Casino - 14 min drive
  • Empire Polo Club - 17 min drive
  • Spotlight 29 Casino - 15 min drive
  • Palm Springs Convention Center - 20 min drive
  • Indian Canyon - 25 min drive
  • Palm Canyon - 28 min drive
  • Palm Springs Aerial Tramway - 30 min drive

Getting around

  • Bermuda Dunes, CA (UDD) - 13 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 27 min drive
  • Thermal, CA (TRM-Jacqueline Cochran Regional) - 28 min drive
  • Palm Springs Station - 20 min drive

Restaurants

  • Sherman's Deli & Bakery - 3 min drive
  • Carl's Jr. - 3 min drive
  • Grill-A-Burger - 3 min drive
  • Lunch Box - 3 min drive
  • Applebee's - 2 min drive
Map

About this property

JW Marriott Desert Springs Resort & Spa

Featuring a golf course, JW Marriott Desert Springs Resort & Spa puts you within a 10-minute drive of Agua Caliente Casino. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Rockwood Grill serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 5 outdoor pools, a poolside bar and a fitness centre. Fellow travellers say good things about the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 884 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-in/out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Wi-Fi (speed: 25+ Mbps) in rooms*

Parking

  • Covered on-site valet parking (USD 40.00 per day; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Mini golf
  • Local/corner shop
  • Children's games

What to do

  • Tennis
  • Basketball
  • Volleyball
  • Golfing
  • Mini golf
  • Shopping
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • Business centre
  • 41 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (25000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Free pool cabanas
  • Golf cart on-site
  • Golf clubs on-site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 18 holes of golf
  • Golf driving range on-site
  • 5 outdoor pools
  • Designer shops on-site
  • Full-service spa
  • Golf pro shop on-site
  • Hot tub
  • 15 outdoor tennis courts
  • Sauna
  • Steam room
  • Lockers available

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LED TV
  • Premium cable channels
  • Netflix
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Dining

Rockwood Grill – This restaurant serves breakfast, lunch and dinner.
Fisherman's Landing – This seafood restaurant specialises in seafood and serves lunch and dinner. Open selected days.
Blue Star Lounge – On-site bar. Open selected days.
Mikado Japanese Steakhous – This theme restaurant specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Oasis Poolside Bar & Gril – This poolside restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 43.42 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Bicycle storage
    • Faxes
    • Fitness centre access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Nearby fitness centre access
    • Phone calls (may be limited)
    • Pool access
    • Self-parking
    • Sporting facilities or equipment

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per day (rates may vary)
  • Continental breakfast is offered for an extra charge of approximately USD 29 per person

Parking

  • Covered valet parking costs USD 40.00 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

JW Desert Springs Marriott
JW Marriott Desert Resort
JW Marriott Desert Springs
JW Marriott Desert Springs Resort
JW Marriott Resort Desert Springs
JW Marriott Springs
JW Marriott Springs Resort
Marriott Desert Resort
Marriott Desert Springs
Marriott Desert Springs Resort
Desert Springs Jw Marriott Hotel Palm Desert
Desert Springs Jw Marriott Resort And Spa
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Jw Marriott Palm Desert
Palm Desert Marriott
Desert Springs Jw Marriott Hotel Palm Desert
Marriott Palm Desert
JW Marriott Desert Springs Resort Spa

Frequently asked questions

Does JW Marriott Desert Springs Resort & Spa offer free cancellation for a full refund?
Yes, JW Marriott Desert Springs Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JW Marriott Desert Springs Resort & Spa?
As of 6 June 2023, prices found for a 1-night stay for 2 adults at JW Marriott Desert Springs Resort & Spa on 22 June 2023 start from S$552, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JW Marriott Desert Springs Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at JW Marriott Desert Springs Resort & Spa?
Yes, there are 5 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at JW Marriott Desert Springs Resort & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at JW Marriott Desert Springs Resort & Spa?
Yes. Valet parking costs USD 40.00 per day. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at JW Marriott Desert Springs Resort & Spa?
You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at JW Marriott Desert Springs Resort & Spa?
No, this hotel doesn't have a casino, but Agua Caliente Casino (9-min drive) and Fantasy Springs Casino (14-min drive) are both nearby.
What is there to do at JW Marriott Desert Springs Resort & Spa and nearby?
Have fun with on-site activities such as cycling, and practise your swing at the golf course. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 5 outdoor swimming pools. JW Marriott Desert Springs Resort & Spa also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near JW Marriott Desert Springs Resort & Spa?
Yes, Rockwood Grill offers seafood and poolside dining.
Does JW Marriott Desert Springs Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around JW Marriott Desert Springs Resort & Spa like?
JW Marriott Desert Springs Resort & Spa is located a short 5-minute walk from Desert Willow Golf Resort. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Terrible food at pool
Everything was great, service, room etc. only complaints, your food at the pool is the worst!! Your checking is not chicken it’s process crap!! Your salads were terrible in fact most of your food is the worst! I don’t know what you did but it’s awful!!
Alan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leslie, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Should be a 1-Star Hotel
One of the worst hotel visits ever - especially for the brand & price! Assoc that checked us in was friendly -that's where anything good ends. Called ahead asking for crib in room on arrival (as it was late evening & getting the toddler to bed was priority)-told they were out of any crib-like item. Asked for additional bedding to make a sofa bed work for a 1 yr old. At check-in learned our "suite" was on the atrium & the live music would be going until 10pm - the assoc brought this up to me & then said there wasn't another cleaned suite avail, but if it really becomes a problem to call & he'd see if they can speed up cleaning another room. Couldn't get any service at either restaurant/bar to take something to the room (overheard others on hold for room service for 90 min, finally put their kids to bed & walking downstairs to get service). Got to room-the "suite" was a giant conference table with a sofa bed & the actual bed on the other side of a half wall (not what I expect for a suite!). Tried to drown out blaring music with white noise machine- walls were paper thin. after 45 min, still no luggage, got thru on phone to confirm no ETA on delivery of it, so dragged the toddler back thru the hotel to haul our luggage ourselves & attempt to put him to bed. Midway thru trying to get him to sleep, knock at the door with the rollaway bed (we didn't order), then phone rings 5 min later & hangs up-all what you want at 10pm!. More than 2 hrs of issues from arrival-left ASAP in the AM
Emily C, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Resort, but rooms
Hang, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Best resort ever!
One of the best resorts I’ve ever stayed at and I’ve stayed at a lot! Grounds impeccable,staff great,rooms terrific! Mark at front lobby was especially nice and helpful!
Jon, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kathryn, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Richard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place exceeded my expectations. They made my husband birthday spectacular. It seem like everyone knew it was his birthday, they upgraded our room to the presidential suit, champagne and dessert with a personalized birthday card was waiting for him. They gave us a complimentary boat ride. I definitely recommend. Customer service was INCREDIBLE. I felt like how the rich people get treated..lol.. everything about them. I seriously felt like we were getting catered to, my kids enjoyed the kids zone. I’m already booking my next trip. If I can give more stars I definitely would.
Lashanda, 1-night family trip
Verified Expedia guest review