Palandoken Kayak Yolu Uzeri, Erzurum, Erzurum, 34800
What's nearby
Palandöken Mountain - 9 min walk - 0.8 km
Ataturk University - 6 min drive - 4.9 km
Yakutiye Medresesi - 6 min drive - 4.8 km
Çifte Minareli Medrese - 6 min drive - 5.3 km
Abdurrahman Gazi Tomb - 11 min drive - 9.4 km
Getting around
Erzurum (ERZ) - 18 min drive
Palandoken Station - 22 min drive
Restaurants
Cafe-25 Kahvaltı - 5 min drive
Palandöken Cafe - 4 min walk
Fanus Cafe Erzurum - 5 min drive
Yıldızların Altında - 3 min drive
Polat Erzurum Resort Hotel Mola Cafe - 2 min walk
About this property
Polat Palandoken
Polat Palandoken features downhill skiing and snowboarding. The restaurant is a perfect spot to grab a bite to eat, and guests returning from the slopes can relax at the sauna or enjoy après-ski drinks at the bar/lounge. Other highlights at this luxurious hotel include an indoor pool, a health club and a steam room. Skiers will appreciate access to ski passes and storage.
Languages
English, Russian, Turkish
At a glance
Hotel size
220 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free on-site valet parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Bar/lounge
Coffee/tea in a common area
Barbecue grills
24-hour room service
Travelling with children
Children's club
Children's pool
Playground
What to do
Shopping
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Luggage storage
Ski storage
Facilities
1 building/tower
Built in 2000
Safe-deposit box at front desk
Garden
Terrace
Fireplace in reception
Television in common areas
Health club
An indoor pool
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Ski
Ski passes
Downhill skiing
Snowboarding
Ski storage
Room amenities
Be entertained
43-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Pillow-top mattress
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Hairdryer
Towels
Stay connected
Desk
Phone
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Renovations and closures
The property will be renovating from 1 September 2024 to 11 November 2024 (completion date subject to change). The following areas are affected:
Bar/lounge
Business centre
Dining venue
Exterior
Front desk
Hallway
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 6607
Also known as
Erzurum Hotel
Polat Renaissance
Polat Renaissance Hotel
Renaissance Hotel Polat
Renaissance Polat Erzurum
Renaissance Polat Erzurum Hotel
Renaissance Erzurum
Erzurum Renaissance
Polat Erzurum Resort Hotel
Polat Resort Hotel
Polat Erzurum
Polat Palandoken Hotel
Polat Palandoken Erzurum
Polat Erzurum Resort Hotel
Polat Palandoken Hotel Erzurum
Frequently asked questions
Is Polat Palandoken currently open?
This property will be closed from 1 September 2024 to 11 November 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Is there a pool at Polat Palandoken?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Polat Palandoken?
Sorry, pets aren't allowed.
Is parking offered on site at Polat Palandoken?
Yes, there's free valet parking.
What are the check-in and check-out times at Polat Palandoken?
Check-in start time: 2 PM; check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Polat Palandoken and nearby?
Have fun with on-site winter activities such as downhill skiing and snowboarding. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. Polat Palandoken also has a garden.
Are there restaurants at or near Polat Palandoken?
Yes, there's an on-site restaurant.
What's the area around Polat Palandoken like?
Polat Palandoken is in Palandöken, a short 9-minute walk from Palandöken Mountain.
Polat Palandoken Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
10/10
Amenities
7.8/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Very good
2 July 2023
Amazing and comfortable
Room wide, clean and good equipped
Internet very good
Breakfast buffet many choices
Stuff very helpful and friendly
Barking available and free
Staying were amazing and comfortable
Yousef
Yousef, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2015
Excellent in all respects
Concierge was excellent and persevered finding a bus connection for quite some time which was much appreciated. Very good breakfast and very well appointed facilities.
Verified traveller
Verified Expedia guest review
8/10 Very good
24 August 2011
Verified traveller
Verified Hotels.com guest review
6/10 Good
20 July 2010
The staff were very helpful, however the airconditioning needs to be looked at as it worked as a heater rather than a cooling system. I was at this hotel last summer and experianced the same problem in another room. I had to request a fan as the heat was unbearable. I noticed that most of the rooms that were occupied all had their windows opened. Marriot need to invest in updating the cooling system.
khadijeh
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Nihal
Nihal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 July 2024
Ebru
Ebru, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 February 2024
Fulya
Fulya, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 February 2024
Münevver
Münevver, 4-night trip
Verified Hotels.com guest review
6/10 Good
7 October 2023
Genel olarak Erzurumda kalınacak en iyi otellerden biri.Kahvaltı süper.Ancak temizlik bence yeterli değil.Özellikle banyo kısmı gözden geçirilmeli.Ayrıca duş başlığı aşırı yetersiz.Duş alırken dayak yer gibi oluyorsunuz.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2023
arif
arif, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 May 2023
nazif
nazif, 1-night trip
Verified Hotels.com guest review
6/10 Good
12 February 2020
Ortalama
Otel çok eski. Yenilenmesine ihtiyacı var. Odalar büyük ve ferah. 5 yıldız standartında bir otel kesinlikle değil. Ortalama 4 yıldız standartında.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 January 2020
Gayet güzel, fiyat performans oranı yeterli.
Bölgedeki 2 adet 5 yıldızlı hotelden birisi. Oda + kahvaltı şeklinde 5 gece konakladık .Hotel konum itibari ile sway hotel ile yan yana. Kendine ait 4 pisti ve 1 adet kısa eğitim pisti var . Gündüz hepsi açıktı, gece kayağı için sadece baştaki eğitim pisti aydınlatılıyor.Aynı zamanda ejder3200 zirvesi ve pistlerine bağlantı telesiyeji mevcut.bu bağlantı telesiyeji akşam 5 e kadar hizmet veriyor . Polat hotel , sway hotel ve ejder3200 pistleri ayrı ayrı skipass sistemi kullanıyor. Ortak bir sistem yok , hepsine ayrı ücret ödemek durumundasınız. Tam pansiyon plus konaklamalarda sanıyorum skipass dahildi. Yoğun bir dönem olmasına rağmen hizmet ve güleryüz eksiksizdi. İçerisindeki Mangal restoranda cağ kebabı mükemmel.mutlaka deneyin. Odalarda restorasyona başlanmış ama genel tasarım ve çoğu eşya 90lar dönemi 5 yıldızlı hotel seviyesinde diyebilirz. Yaşını belli ediyor. Odalar gayet sıcaktı fakat merkezi sistem havalandırma ve yüksek rakım sebebiyle her gece boğazımız kuruyarak uyandık. Havalimanı transferi yine tam pansiyon konaklamalarda dahil iken , kahvaltı şeklinde alınan odalarda ekstra ücrete tabi... Hotel yönetimine fiyatını gözden geçirmelerini tavsiye ederiz, kişi başı 20 euro olan fiyata güldük açıkçası üzgünüm.. Yine de Konaklamadan genel itibariyle memnun kaldık. Notumuzu dikkate alıp pistlere bakan oda verdikleri için teşekkür ediyoruz.
MUSTAFA
MUSTAFA, 5-night trip
Verified Hotels.com guest review
8/10 Very good
23 December 2019
Eren
Eren, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
20 September 2017
Beklediğimiz gibi değildi
Otel dışardan göründüğü gibi değildi. Odalar dekor olarak kötüydü. Banyo küvetinde hala perde kullanılıyor, su çok az akıyordu. Rahat duş almanız imkansız. Yarim kalmış şampuan şişesi değiştirilmemiş aynen öyle bırakılmıştı, 5 yildizli otelde olmasi gereken bircok banyo malzemesi yoktu. Yarim sise sampuan kullanmak zorunda kaldık. Odada buzdolabı ve bardak dahi yoktu. Icecekler bir çekmecede konmuş ve kitliydi. Sanki odadan bir şey kaçıracağız gibi düşünülmesi üzücü. Otel personeline guleryuzlu hizmetleri için teşekkür ediyorum.
Sencer
Sencer, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 March 2013
Dicht bij centrum
Uitstekend.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
30 October 2012
REZERVASYON
KONAKLAMAMIZ GÜZELDİ. ANCAK EN UCUZ ÜCRET İDDİANIZA RAĞMEN, REZERVASYONDAN 1 HAFTA ÖNCE OTELDE UYGULANAN VE REZERVASYON SÜRESİNCE DE GEÇERLİ OLAN ÖDENEN ÜCRETİN 1/2 DEN DAHİ DAHA UCUZ KONAKLAMA BEDELİNİ GÖRÜNCE ÇOK RAHATSIZ OLDUK
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
16 April 2012
Super Lage,sehr schön für Familien
Sehr schöne Lage etwas oberhalb der Stadt Erzurum am Fusse der Bergen (schön!). Schöne Aussicht vom Hotel aus, sehr netter Service.Perfekt im Winter: 2 Sesselbahnen starten unmittelbar vor dem Hoteleingang. Sehr schönes Hamam. Unsere 2 kleinen Kinder (2 und 4) haben das Schwimmbad innen mit separatem Kinderpool innen sehr genossen! Günstige Taxis ins Zentrum der Stadt (auf Wunsch wurden uns auch gleich die Sehenswürdigkeiten gezeigt). Wir waren im Frühling hier und haben den Aufenthalt sehr genossen!
Sehr leckeres Essen. Unser Vollpension-Paket umfasste in der Nebensaison freie Wahl von der Karte im A la carte - Restaurant mittags und abends, super fein und gute Auswahl! Morgens leckeres Frühstücksbuffet. Sehr empfehlenswert, wir werden wieder dort übernachten.