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Sarai Resort & Spa

5.0 star property
Luxury resort with full-service spa, connected to a shopping centre, near Pub Street

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Sarai Resort & Spa

Photo gallery for Sarai Resort & Spa

Front of property
Golf
Building design
Living area
Lunch and dinner served

Overview of Sarai Resort & Spa

9.2

Superb

Property highlights

  • Air conditioning
  • Free WiFi
  • Laundry facilities
Map
Wat Damnak Village, Salakamreuk, Siem Reap
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour health club
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • Conference centre
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Fridge
  • Private bathroom

Room options

View all photos for Gold Chamber Double Pool View

View from room

Gold Chamber Double Pool View

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Pool Suite - A bottle of wine and High Tea

Minibar, in-room safe, individually decorated, desk

Presidential Pool Suite - A bottle of wine and High Tea

  • 135 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Terrace Suite Pool View

Minibar, in-room safe, individually decorated, desk

Terrace Suite Pool View

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Terrace Suite Pool View - High Tea

Minibar, in-room safe, individually decorated, desk

Family Terrace Suite Pool View - High Tea

  • 90 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Emerald Chamber Deluxe Pool View

Minibar, in-room safe, individually decorated, desk

Emerald Chamber Deluxe Pool View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Gold Chamber Twin Pool View

Minibar, in-room safe, individually decorated, desk

Gold Chamber Twin Pool View

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

About this area

What's nearby

  • Heart of Siem Reap
  • Pub Street - 11 min walk
  • Old Market Area - 1 min drive
  • Angkor Night Market - 2 min drive
  • Angkor Wat - 8 min drive

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 19 min drive
  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • Sambo Restaurant - 6 min walk
  • Joe's Bar & Grill - 4 min walk
  • Footprint Cafes - 7 min walk
  • Dialogue Siem Reap - 6 min walk
  • Kanell - 4 min walk
Map

About this property

Sarai Resort & Spa

Sarai Resort & Spa features a golf course and puts you within a 10-minute drive of Angkor Wat. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and Goat Tree Garden serves lunch and dinner. An outdoor pool, a poolside bar and a 24-hour health club are other highlights at this luxurious resort.

Languages

Chinese (Mandarin), English, Japanese, Khmer, Korean, Thai

Sustainability

Sustainability practices

Garden
Bicycle rentals
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 48 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free English breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Supervised childcare (surcharge)
  • Fireplace guard
  • Stair gate

What to do

  • Fitness classes
  • Helicopter/aeroplane tours
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Mountain biking nearby
  • Cave exploring nearby
  • Horse riding nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour health club
  • 9 holes of golf
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 140
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 64
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Goat Tree Garden – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for KHR 120000.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Sarai Resort Siem Reap
Sarai Resort
Sarai Siem Reap
Sarai Resort Spa
Sarai Resort Spa
Sarai Resort & Spa Resort
Sarai Resort & Spa Siem Reap
Sarai Resort & Spa Resort Siem Reap

Frequently asked questions

Does Sarai Resort & Spa offer free cancellation for a full refund?
Yes, Sarai Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sarai Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sarai Resort & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Sarai Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sarai Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Sarai Resort & Spa?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Sarai Resort & Spa and nearby?
Tee off at the on-site golf course. Additional recreation on-site includes aerobics and helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sarai Resort & Spa also has a 24-hour health club and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Sarai Resort & Spa?
Yes, there's an on-site restaurant, Goat Tree Garden.
What's the area around Sarai Resort & Spa like?
Sarai Resort & Spa is in the heart of Siem Reap, a short 7-minute walk from Siem Reap Art Center Night Market and 8 minutes' walk from Old Market Area.

Reviews

9.2

Superb

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice hotel with extremely kind and helpful staff. Room suite was amazing. Restaurant was awesome as well.
Chris, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Every part of our stay here was absolutely amazing, from the room with pool views from the sitting room to the hotel amenities and the location, 10 mins walk to the heart of Siem Reap. But what made the whole experience go beyond our expectations was the beautiful staff who went out of their way to make our stay an unforgettable one. We happened to be there for the Khmer New Year celebrations and the staff were quick to include us in the festivities, which was the best fun ever! Highly recommend staying here and we will definitely be back!
Nicole, 7-night family trip
Verified Expedia guest review

8/10 Very good

Good location, nice open air lay out and lovely pool. Confortable rooms, liked the daiy beds in the loggia box windows overlooking pool.Bathroom a bit quirky being little room off the main bedroom. Only downside was the room door need refitting and it let in roo much noise from outside.
Andrew, 4-night trip
Verified Expedia guest review

8/10 Very good

An oasis off a busy town street with courteous and friendly staff
cheryl, 5-night trip
Verified Expedia guest review

4/10 Fair

I do not like to post bad reviews. However, I want to save others from wasting their money. I don’t understand all the great reviews. The photos make the property look way more cleaner and luxurious than it is. Pool was green, room was dusty/dirty, the “on site laundry “ is not self serve and costs a $1 or more per item, no poolside bar as stated , no rooftop restaurant or bar as stated, no tennis court as stated, the “on site shopping/gift shop “ is a table with some jewelry on it. The family suite is a small room with a tall ceiling and loft. For those sleeping in the loft they have to come down a tiny unsafe staircase to use the bathroom. This loft is not safe for young children or older adults. There is zero privacy when using the bathroom. You have to undress and dress in the shower, as the shower opens into the main room. We checked out on day 2 and requested a refund for the 4 unused nights. We were told by the hotel to contact Expedia and Expedia reached out, but the hotel would not provide a refund despite false advertising this property. This is a 3 star at best not a 5 star. The only good thing about this property was the kind onsite staff and the driver. They were great at their job.
Nicol, 5-night family trip
Verified Expedia guest review

8/10 Very good

Close to Pub Street. Staff was very friendly and helpful. Relaxing stay overall!
Miranda, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This place is wonderful
We had a wonderful time here and would come back in a heartbeat. I was traveling with my family and all of us loved it. We stayed in a Family Room, which is great. The picture window is like its own room, the upstairs terrace is lovely (with a swing seat, sofas, coffee and tea, sink), and we all found our beds comfy. Note that the bathroom flows into the bedroom, though, so if your group/family expect heightened privacy, that might be a thing. The pool is lovely, and has a great classy feel. The staff were amazing, every one of them lovely. David was a standout: we lucked into getting him for our airport transfer and then kept going back to him for all our tours, for which he was great (he had things to share as a driver, which made him kind of like a tour guide, but he never talked our ears off. He is a really nice person too, who my daughter already misses, and he went above and beyond. Great English too). Restaurant is tasty: breakfast offerings were superb, especially. Location is good -- easy walk or $2 tuk-tuk to town, and some good places to eat nearby too (Khmer Grill and SPOONS were each very good). And my wife loved the massage she got there. Plus, the hotels.com VIP extras added up to make this an amazing deal. Overall, I just can't believe I've spent the same amount on bad American roadside motels as I spent on a lovely, fancy, beautiful hotel with great staff. Would/will go back.
Jonathan, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Shri Krishan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel! Most friendly and accommodating staff …:)
Katie, 2-night family trip
Verified Expedia guest review

8/10 Very good

This is a lovely boutique resort - in a good location in Siem Reap with very helpful and friendly staff! Great to stay as a family as well
Kristen, 2-night family trip
Verified Wotif guest review