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Koulen Hotel

4.5 star property
Luxury aparthotel with full-service spa, connected to the convention centre, near Angkor National Museum

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Photo gallery for Koulen Hotel

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers
Wardrobe
Egyptian cotton sheets, premium bedding, down duvets
Private kitchenette
Property entrance
Nestled near Pub Street, Koulen Hotel offers a luxurious retreat with a poolside bar and free daily manager's reception. Unwind in the spa, indulge in local cuisine at one of two on-site restaurants, or explore the nearby Angkor National Museum. With high-speed WiFi, bike rentals available to guests who want to cycle through Siem Reap’s temples.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • Kitchen
  • Refrigerator
  • Lounge area
  • Bar

Main amenities (12)

  • 66 smoke-free apartments
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Kitchen
  • Separate dining area

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premier Suite Room, 2 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets

Premier Suite Room, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets

Luxury Suite Room, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Four-Bedroom Family Suite

Egyptian cotton sheets, premium bedding, down duvets

Four-Bedroom Family Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 260 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 King Beds

View all photos for Premier Family Suite, 3 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets

Premier Family Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 190 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 3 King Beds

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About the area

Map
Oknha Oum Chhay Street, Mondul II Village, Svay Dangkum Commune, Siem Reap, Siem Reap, 17252

What's nearby

  • Old Market Area - 8 min walk - 0.7 km
  • Angkor National Museum - 10 min walk - 0.9 km
  • Pub Street - 10 min walk - 0.9 km
  • Angkor Night Market - 13 min walk - 1.1 km
  • Angkor Wat - 7 min drive - 5.6 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Brown Coffee - ‬6 min walk
  • ‪Cafe Indochine - ‬5 min walk
  • ‪Curry Walla Siem Reap - ‬5 min walk
  • ‪J All Day Dining - ‬1 min walk

About this property

Koulen Hotel

Koulen Hotel puts you in a great location, within a 15-minute walk of Pub Street and Angkor Night Market. You can visit the spa to be pampered with Swedish massages, body wraps or aromatherapy, and Sala Dining, one of 2 restaurants, serves local and international cuisine and is open for breakfast. An outdoor pool and a poolside bar are other highlights, and apartments offer nice touches such as bathrobes, slippers and Select Comfort beds with Egyptian cotton sheets. Fellow travellers love the room service and helpful staff.

Languages

Chinese (Mandarin), English, French, Khmer, Thai

At a glance

DONE

Property size

    • 66 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor Pool
  • Sunloungers
  • Umbrellas
  • Steam room
  • Full-service spa
  • Spa open daily
  • Massages
  • Facials
  • Body wraps
  • Aromatherapy
  • Swedish massages
  • Body scrubs
  • Body treatments

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Free cot/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • Sala Dining
  • Sala Cafe

Kitchen

  • Fridge
  • Microwave
  • Dishwasher
  • Rice cooker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: USD 15 for adults and USD 6 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Manager's reception (free)
  • Minibar
  • Snack bar/deli
  • Couples dining
  • Room service available
  • Private picnics

Bedrooms

  • Premium bedding
  • Down duvet
  • Pillow menu
  • Select Comfort bed
  • Bed sheets provided
  • Egyptian cotton sheets
  • Rollaway/extra beds: USD 35 per night

Bathrooms

  • Shower
  • Free toiletries
  • Hairdryer
  • Bathrobes
  • Towels provided
  • Slippers

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • LCD TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near coin laundry

Work spaces

  • meeting rooms
  • Business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Roll-in shower
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free bottled water
  • 24-hour front desk
  • Banquet hall

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • Near the airport
  • In the shopping district
  • In the city centre
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Health club
  • Bike tour information
  • Archery on site
  • Bike hire on site
  • Kayaking nearby
  • Mountain climbing nearby
  • Waterskiing nearby
  • Boat tours nearby
  • Zip-lining nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Fishing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 66 rooms
  • 3 floors
  • 2 buildings
  • At least 80% of food locally sourced
  • At least 80% organic food

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Sala Dining – This buffet restaurant specialises in local and international cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Sala Cafe – Overlooking the garden, this restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 15 for adults and USD 6 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 35 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 7:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
This property is professionally cleaned.

Also known as

Koulen Hotel Siem Reap
Koulen Siem Reap
Koulen
Koulen Hotel Siem Reap
Koulen Hotel Aparthotel
Koulen Hotel Aparthotel Siem Reap

Frequently asked questions

Does Koulen Hotel offer free cancellation for a full refund?

Yes, Koulen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Koulen Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 7:00 PM.

Are pets allowed at Koulen Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Koulen Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Koulen Hotel?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Koulen Hotel and nearby?

Have fun during the warmer months with activities such as archery. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Koulen Hotel also has a steam room and a picnic area, as well as a garden.

Are there restaurants at or near Koulen Hotel?

Yes, there are 2 on-site restaurants, featuring local and international cuisine and garden views.

Does Koulen Hotel have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a rice cooker, cookware and a fridge.

Does Koulen Hotel have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Koulen Hotel like?

Koulen Hotel is in Downtown Siem Reap, a short 10-minute walk from Pub Street and 13 minutes' walk from Angkor Night Market.

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Koulen Hotel Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Restaurant
Breakfast
Food
Spa
Oasis
Trip

What guests liked

  • Breakfast was excellent with a great variety and quality, including delicious options like pho and a lovely breakfast buffet. (12 reviews)
  • The pool area was a calm oasis, great to hang out in the afternoon heat and a perfect spot to relax. (10 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice stay for family

We had a lovely stay and the staff was very friendly. We had a feeling of being welcome at the hotel and the tours we booked were really good.
Morten, 6-night trip

8/10 Very good

Good but not outstanding.

Hotel is good but not outstanding. Location is great, close to all you need. Staff is friendly and always there when needed. Could been given a room at the inner court instead of the street side to our family with two small kids, barking dogs on the street near our room kept kids awake. Breakfast has a good selection but only filtered coffee is a no-go, no orange juice. Nice pool but jacuzzi’s did not work. Friendly staffed pool bar. Gym was fine.
FRANS, 3-night trip

10/10 Exceptional

Excellent hotel and staff! I’m looking forward to a future visit!
Nathan, 5-night trip

10/10 Exceptional

Beautiful hotel
Rachel Shileen, 13-night trip

10/10 Exceptional

Beautiful rooms and pool. Good location to walk around Siem Reap. Staff were friendly and helpful.
Emily, 4-night trip

10/10 Exceptional

Good choice

Lovely hotel. Very large, stylish rooms, with good air conditioning. Friendly and helpful staff. Delicious breakfast.
Janine, 3-night trip

10/10 Exceptional

Spectacular hotel, very clean! Spacious rooms 80 m2/800 sqf, with one, two and three bedrooms, plus living room, and kitchenette. Staff is wonderful, great restaurant/cafeteria. Very very safe all around, walkable, clean, heat is not too bad! Very happy people! This is our second time in this hotel. E&L from Seattle, USA.
EDGAR, 1-night trip

10/10 Exceptional

Staff were kind and attentive. The food was excellent!
Joanne, 3-night trip

10/10 Exceptional

Excellent property! Must stay.
Lance, 3-night trip

10/10 Exceptional

Beautiful building including pool and surrounding areas. We stayed in a two bedroom suite and it was perfect for a family.
Catherine, 2-night trip

10/10 Exceptional

Friendly accommodating staff,quiet atmosphere and clean modern building. Great free breakfast buffet.
kimberly, 2-night trip

8/10 Very good

Our room was very large and spacious for a family of five. The kitchen supplies are basic but adequate. Breakfast was fairly limited but it was low season, not sure if this would change when the hotel is busier. The gym is older but serves its purpose. The hotel is nice and clean with a large pool and helpful, friendly staff. Outside there is always an available tuktuk driver to take you the short distance to the shops. Our hotel arranged the tour / tour guide for us to Angkor Wat and other temples, it was very easy and the guide was really good.
David, 3-night trip

10/10 Exceptional

This place was amazing! Great location, rooms were a good size and staff were extremely helpful and friendly. The pool area is amazing to spend the afternoon after a hot day of sightseeing. Breakfast selection in the morning was great too. We enjoyed our time here immensely and would definitely stay here again.
Alison, 2-night trip

8/10 Very good

Spent two nights here on a quick trip. Overall stay was nice! Food was great at the restaurant. The pool area is lovely but was disappointed that it closed at 7 pm.
David, 2-night trip

10/10 Exceptional

Everyone was awesome
Daniel, 2-night trip

8/10 Very good

Nice service apartment feel with hotel facilities. Best of both worlds
Terence, 2-night trip

10/10 Exceptional

Very attentive staff

Extremely helpful and accommodating staff. Went out of their way to please us.
Eduardo, 1-night trip

10/10 Exceptional

Smooth check in.Very helpful and approachable staff. Quiet Room.Excellent breakfast selection.
6-night trip

10/10 Exceptional

Hotel stuff was very friendly and kindly especially for children. Kids had a fun time at pool. Breakfast and restaurant were also good, bud it took time to be served.
Tatsuro, 3-night trip

10/10 Exceptional

We loved our stay at the Koulen Hotel, it was beautiful and clean. Staff was very attentive and extremely nice. Breakfast was fantastic and happy hour at the pool was relaxing and fun. Location was near Angkor Wat and also walking distance to pub street, loved every minute at this place! Highly recommend
Jodi, 3-night trip

10/10 Exceptional

Friendly staffs
Zhong, 3-night trip

10/10 Exceptional

We recently had the pleasure of staying at the Koulen Hotel, and I can't recommend it highly enough! From the moment we arrived, the staff were incredibly warm and helpful, making us feel right at home. The room we stayed in was impressively spacious and comfortable. The air conditioning was a welcome relief, keeping the atmosphere cool and pleasant throughout our stay. The bed was large and very comfortable, ensuring restful nights. The bathroom was equally impressive, featuring ample space and all the necessary amenities. The shower was refreshing and well-maintained, which added to the overall comfort of our stay. One of the highlights was the outdoor pool area, which felt like a tropical oasis. The garden was well kept, providing a serene atmosphere to relax and unwind. Breakfast was a delightful experience, with a lovely breakfast room and a variety of choices to start the day off right. Additionally, the on-site restaurant served tasty meals, making it convenient to enjoy delicious food without having to venture far. Overall, our stay at the Koulen Hotel was exceptional. With its friendly staff, comfortable accommodation and beautiful surroundings, it's a perfect choice for anyone visiting Siem Reap.
Gary, 7-night trip

10/10 Exceptional

I stayed here for a week. All of the staff is extremely friendly, helpful, and welcoming. They took care of my mother while she waited for me which is saying a lot about the staff and hotel. I loved it here so much! The property is beautiful. The food and drink are delicious. When I visit again I would definitely stay here.
Saloneer, 7-night trip

10/10 Exceptional

Great stay at Koulen!

I really enjoyed my stay at Koulen. The pool and courtyard were amazing. The rooms were spacious. It was like having an apartment. The staff was friendly and very attentive. It was extremely convenient to the mall across the street and the river walk.
Joel, 7-night trip

10/10 Exceptional

Excellent all around. June at front desk very helpful. Mr T our tuk tuk driver was great and spoke good english. Beautiful pool, very peaceful.
Anne, 2-night trip