Calle 2 Norte entre Avenida 30 y 35, Centro, Playa del Carmen, QROO, 77710
What's nearby
Playa del Carmen Main Beach - 8 min walk
Quinta Avenida - 9 min walk
Playa del Carmen Maritime Terminal - 11 min walk
Playacar Golf Club - 5 min drive
Mamitas Beach - 7 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.5 miles/20.1 km
Restaurants
Aguas Frescas - 2 min walk
Merchant Carnitas - 2 min walk
Burger King - 2 min walk
Las Quekas - 2 min walk
Antojitos Playa del Carmen - 1 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Palmarena by Nah Hotels
When you stay at this apartment, you'll be in a great location, within a short 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Guests can take a dip in the indoor pool, or visit the fitness centre for a workout. The property features a sauna, a kitchenette and a Smart TV.
Languages
English, Spanish
At a glance
Property size
10 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (aged 6 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in rooms
Parking
Free covered on-site self-parking
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Pool/Spa
Indoor pool
Sunloungers
Sauna
Internet
Free WiFi
Parking and transport
Free covered self-parking on site
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
Family friendly
Children stay for free (see details)
Kitchenette
Fridge (full size)
Stovetop
Microwave
Cookware/dishes/utensils
Toaster
Blender
Coffee/tea maker
Bedrooms
Premium bedding
Down duvet
Bed sheets provided
Bathrooms
1 bathroom
Shower
Soap
Shampoo
Toilet paper
Towels provided
Living spaces
Heated floors
Entertainment
50-inch smart TV with digital service
Netflix
Streaming services
Laundry
Near a laundromat
Work spaces
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Limited housekeeping
Safe
Luggage storage
Blackout curtains
Front desk (limited hours)
Location highlights
In the city centre
Near outlet shopping
Near the bay
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
10 rooms
Individually decorated
Individually furnished
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
Policies
On-site parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Property Registration Number EEC170518JC8
Also known as
Palmarena By Nah Hotels Carmen
Palmarena by Nah Hotels Apartment
Palmarena by Nah Hotels Playa del Carmen
Palmarena by Nah Hotels Apartment Playa del Carmen
Frequently asked questions
Does Palmarena by Nah Hotels offer free cancellation for a full refund?
Yes, Palmarena by Nah Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at this apartment?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at this apartment?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at this apartment?
Yes, there's free self parking.
What are the check-in and check-out times at this apartment?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Palmarena by Nah Hotels and nearby?
Palmarena by Nah Hotels has an indoor pool and a sauna, as well as a fitness centre.
Does Palmarena by Nah Hotels have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around Palmarena by Nah Hotels like?
Palmarena by Nah Hotels is in Playa del Carmen Centro, a short 8-minute walk from Playa del Carmen Main Beach and 9 minutes' walk from Quinta Avenida.
Palmarena by Nah Hotels Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
28 October 2024
Comfortable and convenient
Spacious and comfortable, was a convenient place to stay for a very good price
Olivia
Olivia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
Mark
Mark, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 August 2024
Clean and comfortable. Entrance secured and access codes given. Pool is clean.
Brian
Brian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
Alejandra
Alejandra, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 June 2024
Nice
The place was really well kept and clean. We really enjoyed the pool.
Heidy
Heidy, 4-night trip
Verified Hotels.com guest review
8/10 Very good
13 June 2024
The hotel is in a convenient location close to everything - 10 minute walk to the beach and 5th avenue. It needs some TLC but in general it is ok. We liked the pool being inside as the water is always refreshing. They need to fix the water pressure and the faucets are loose. They also need to add more dishes and pots and pans. Otherwise the stay was pleasant, the check in and check out seamless and the staff is polite and accommodating.
Olena
Olena, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 June 2024
Todo muy Bonito, Si me encantaría regresar
Gabriela
Gabriela, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 March 2024
Realmente dan un excelente servicio, todo muy limpio y tranquilo además de que el estacionamiento es muy seguro
JAIME
JAIME, 9-night trip
Verified Expedia guest review
8/10 Very good
20 February 2024
Good location,very nose and helpful host
Emilius
Emilius, 12-night family trip
Verified Expedia guest review
8/10 Very good
22 January 2024
Great stay for the past week; internet was spotty and would come and go but that’s not a huge deal. There’s a bar next door and the music can get quite loud if you stay in the rooms adjacent to them but they shut down at a decent time so again not a huge deal. Shopping and great food within walking distance and only 10 minutes from the beach and ferry terminal. Would definitely go back and stay again
William Isaac
William Isaac, 7-night trip
Verified Expedia guest review
10/10 Exceptional
9 January 2024
Would stay here again
Nice property, fairly close to beach
BENJAMIN
BENJAMIN, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2023
Truely really kind people
Alexandra
Alexandra, 25-night romance trip
Verified Expedia guest review
6/10 Good
20 August 2023
Broken elevator ..no cold water.clean up need to be or request even when you stay 4 nights. Por wifi
Jaime Daniel
Jaime Daniel, 4-night family trip
Verified Expedia guest review
8/10 Very good
25 May 2023
Darren
Darren, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 May 2023
Darren
Darren, 1-night trip
Verified Expedia guest review
8/10 Very good
25 February 2023
Staff was very friendly & aimed to please. Rooms were very clean
Mary
Mary, 8-night romance trip
Verified Expedia guest review
8/10 Very good
25 January 2023
This property I located about 4 block from 5th avenue. It’s very clean and very cozy. The only downfall is that I didn’t have a window and the property is very dark. Overall it was nice place to stay there, Erica the lady that works in the front was very attentive, sweet, smiley and very helpful.
Ruthy
Ruthy, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
4 January 2023
It is a good Hotel with kitchenette, refrigerator and a good swimming pool. The people were very attentive, and is close to Walmart and 11 minutes to the 5ta Avenue.
Anuar
Verified Expedia guest review
10/10 Exceptional
12 December 2022
All the employees were top shelf. Front desk, room cleaners, grounds cleaner, and maintenance all made my stay excellent.
Wallace Handel
Wallace Handel, 7-night trip
Verified Expedia guest review
10/10 Exceptional
8 April 2022
the communication with the manager Kary Esquivel, is very smooth, and she and her husband are very helpful and answer the questions/requests and trying their best to be supportive. the room is very clean and have everything you need and a nice suite. very convenient location. will definitely stay there again.
JIE
JIE, 2-night trip
Verified Expedia guest review
2/10 Poor
27 February 2022
Human
Human, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2022
Urbano
Urbano, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 September 2021
I love it here and just extended my stay. Full kitchen and a w/d in your room! Everything in the kitchen works wonderfully. Bed is not a rock and is quite comfortable. Sheets are how i love them, crispy and soft linen. Hot water and pressure is great. Didn't see a single blemish on a towel or my sheets. I have had rougher towels at Hilton or other hotels. Wifi works great and never gave me a problem. I Zoomed and streamed everything, given I don't speak much Spanish so TV wasn't going to be too useful. TV is enormous though. So close to everything but still quiet. Secure building with a code to get inside. Velvet hangers in the closet. Pool is very unique! Loved it. Staff is extremely helpful and friendly. I can't find one bad thing to say about my stay here. Would rebook in a heartbeat!
Kelly
Kelly, 9-night trip
Verified Expedia guest review
2/10 Poor
5 March 2021
Aplianses didnt work staff rude
I had better luck in a motel than here
Verified traveller
4-night family trip
Verified Expedia guest review
10/10 Exceptional
21 December 2020
Nice place easy access guy at front desk was amazing can’t remember name but he did everything required & went outta his way to help