2/10 Poor
24 January 2025
Beyond horrible
The hotel should not be listed on your site. It is located behind an unrelated security stand, no street view so it already was sketchy. We didn’t knows where to go as there was no sign just a man yelling at us, “hotel?”. They let us leave our luggage there for sole but had co enter to put it bit in the click in room in a corner. No one else was at the hotel so it was safe enough but was left out in the open when we returned they e us pay in cash. They quoted us a price that was double what was on your website, we said no and showed him the price on your website, then he said ok and came down a little. The rooms did not have basic items such as garbage cans, towels, shampoo/conditioner, working lights in the bathroom…There were missing outlet covers, broken furniture, stained sheets that were not tucked in, no comforters, and only one pillow per double bed. The last straw was bugs all over the bed. We tried to get the money we’d paid 10 minutes earlier when we checked in and they said no, your website would return our money. You refused. Run from this hotel. Do not be fooled because of the proximity to the airport and cheap price, it’s NOT worth it and should be removed from your site.
Matt
Matt, 1-night family trip
Verified Hotels.com guest review
