Hotel Stratford, despite my advance, confirmed reservation through Expedia, had no room available for me, and instead gave me a room in a "sister" hotel called the Bartlett, which was about a half a block away. It appeared the hotel was undergoing renovations. It was shabby, cramped, with the barest of furnishings. I'm not even sure there was mattress on the bed, it was low to the ground and very firm, like a box spring. The front desk was unmanned, and one accessed the main door, a second security door and the elevator using a room key. When I originally checked in at the Stratford, and they advised of the hotel change, I asked them how much for the room, and they advised me it would be no charge and advised me that they would initiate a refund through Expedia, but that would take sometime to process. It seems like some type of scam... You book one hotel, then when you arrive, the switch you to a lesser property. I stopped back to the Strttford front desk a couple of other times and each time heard them doing the same thing to other customers with reservations. If the Stratford does not request a refund of room charges, I am requesting a refund. I feel that I was mislead and cheated out of the hotel and room that I had originally reserved and booked. Thank you.