Modern, comfortable and clean hotel located just a few hundred meters from Galata Tower (the street it is on is not very charming, but the area is!).
Breakfast buffet is offered on the terrace: nice views, but a little chilly in the cold months.
I didn't need to have much interaction with the staff, but they seemed friendly. However, when I asked about the closest airport bus stop and how to reach the hotel from it, they answered that they could arrange a private transfer for me. Not what I asked!!
Other than that, I had a pleasent stay.