Grand Oasis Cancun - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Delfines Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Oasis Cancun - All Inclusive

Outdoor pool
On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
Beach/ocean view
Aerial view

Reviews

6.0 out of 10

Good

Popular amenities

  • Casino
  • Bar
  • Non-smoking
  • Gym
  • Spa
Main amenities
  • Housekeeping (on request)
  • On the beach
  • Casino
  • 8 restaurants and 10 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Beach towels
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on-site
  • Private bathroom

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Room (Grand Standard, Non Refundable)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Oasis Arena - 1 min walk
  • Maya Museum of Cancun - 8 min walk
  • Iberostar Cancun Golf Course - 9 min walk
  • Aquaworld - 11 min walk
  • Delfines Beach - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive
  • Tulum Intl. Airport (TQO) - 146 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Hotel Emporio Cancun - ‬8 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

Grand Oasis Cancun - All Inclusive

At Grand Oasis Cancun - All Inclusive, you can spend time at the beach enjoying beach massages, volleyball and beachside drinks, plus you'll be within a 10-minute walk of Iberostar Cancun Golf Course. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dos Lunas, one of 8 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this all-inclusive property include 10 bars/lounges, a casino and a free kid's club. Fellow travellers love the beach location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 1117 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 25
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas (1-device limit)
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Off-site

    • Area shuttle within 16.5 km*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 8 restaurants
  • 10 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Toys

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Business centre
  • 14 meeting rooms
  • Computer station
  • Conference centre (19063 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels

Facilities

  • 4 buildings/towers
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Piano
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Casino
  • Full-service spa
  • 4 casino gaming tables
  • 6 casino slot machines
  • Casino VIP room
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Lift
  • Smooth flooring in room

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (surcharge)

Special features

Spa

Sensoria Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Dos Lunas – This restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Open daily.
Bahia Steak House – Overlooking the garden, this steakhouse only serves dinner. Reservations are required. Open daily.
La Placita Fast Food – Overlooking the garden, this restaurant specialises in international cuisine and only serves lunch. Open daily.
Hacienda Sarape – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves brunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February to 30 April

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Sanitation services: USD 4.57 per night

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guest rooms can be used for USD 10 per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the fitness facility

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
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Grand Oasis All Inclusive
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Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
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Grand Oasis Cancun All Inclusive All-inclusive property
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Frequently asked questions

Does Grand Oasis Cancun - All Inclusive offer free cancellation for a full refund?
Yes, Grand Oasis Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Oasis Cancun - All Inclusive?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Oasis Cancun - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Oasis Cancun - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Oasis Cancun - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Grand Oasis Cancun - All Inclusive?
Yes, the 538 square-foot casino features 6 slot machines and 4 gaming tables.
What is there to do at Grand Oasis Cancun - All Inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Oasis Cancun - All Inclusive also has 10 bars, a casino and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Grand Oasis Cancun - All Inclusive?
Yes, there are 8 on-site restaurants, featuring Italian cuisine and garden views.
What's the area around Grand Oasis Cancun - All Inclusive like?
Grand Oasis Cancun - All Inclusive is located on the waterfront in Zona Hotelera, a short 9-minute walk from Iberostar Cancun Golf Course and 11 minutes' walk from Aquaworld.

Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0

Good

6.6/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Good

Ulrike UrsulaA, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excelente me encantó, volvería 1000 veces todo es espectacular
Yenifer andrea, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Zahid, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ursula, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Myra, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

Algunos empleados no atienden bien especial mente en las barras de alcohol no me gustó la verdad mucho los restaurantes tampoco no está buena la comida
Jose A, 3-night trip
Verified Hotels.com guest review

2/10 Poor

James, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Michelle, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Jodian, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Claudia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

100 % recommend
Amazing customer service
Felipe, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hussein, 3-night trip
Verified Expedia guest review

4/10 Fair

Sami, 7-night trip
Verified Orbitz guest review

8/10 Very good

Food , quite, served clin and people
Etleva, 5-night trip
Verified Expedia guest review

8/10 Very good

Fun time
Sam, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Will not go back
Jimmy, 5-night trip
Verified Expedia guest review

8/10 Very good

Great pool and friendly place
Sam, 1-night trip
Verified Expedia guest review

2/10 Poor

I recently stayed at the Gran Oasis Cancún, and it was, by far, the worst hotel experience I’ve ever had. **1. Food:** The food quality was incredibly poor. The meals were bland, lacked variety, and often seemed stale or overcooked. This is unacceptable, especially at a resort that markets itself as an all-inclusive. **2. Customer Service:** The customer service was shockingly bad. Staff were often rude, unhelpful, and seemed indifferent to guests' needs. Any attempts to address concerns were met with dismissiveness or complete inaction. **3. Cleanliness:** The resort is in desperate need of cleaning and renovation. My room was dirty, outdated, and poorly maintained. There were **roaches in the shower** and **mold everywhere**, making the space feel unsafe and unhealthy. **4. General Condition of the Hotel:** The entire hotel feels run-down and neglected. Common areas were not properly maintained, and the overall atmosphere was far from the relaxing, clean environment you’d expect from a resort in Cancún. I cannot recommend this hotel to anyone. For the price paid, you expect a decent level of service and quality. Sadly, the Gran Oasis Cancún failed miserably in both. Save your money and go somewhere else!
JIMMY, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Mario, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Okay
Arshdeep Singh, 1-night trip
Verified Expedia guest review

2/10 Poor

Good is not good, terrible service from staff. Smoking allowed everywhere and food next to the pool. Not clean super run down.
Sandra, 4-night trip
Verified Orbitz guest review

2/10 Poor

DO NOT BOOK HERE- what a joke for all inclusive - they had ONE bar open waited in line behind 20 people finally to get drinks which tasted bad , they had us wait 45 minutes in line for breakfast buffet that had NO FOOD and many of the restaurants were closed . All in all you’re way better off spending a little more money staying somewhere else & the beach had a lot of rocks
Carly, 1-night family trip
Verified Orbitz guest review

2/10 Poor

The hotel was nothing as we expected. We received such a poor treatment from the very first moment we stepped in their facilities. They do not let Uber or any taxi go further security to pick you up, you have to walk to the avenue (which is a long distance and its not safe at night) I complained through Expedia and they tried to emend the horrible customer experience that we went through. But nothing was worth this horrible experience. I definitely do not recommend. We Went for a bachelorette party and we left with the premise that we will never come back to this place.
Gabriela, 5-night trip with friends
Verified Expedia guest review

6/10 Good

Overall property is very tropical and beautiful…very friendly staff….Good food..it was a good experience but rooms are very outdated and when we checked in our rooms were not clean…they were very dusty..Beach is very beautiful but needs cleaning and also around the property they need good cleaning…
ALKA DEVI ALKA, 5-night trip
Verified Expedia guest review

2/10 Poor

My room the ceiling had mold and all around the sink… for the price you pay and listed as a 5 stars resort.. not worth at all.. food is horrible lines to every restaurant! Front desk check in staff very rude. But the other staff very nice.
Marcela, 2-night trip
Verified Expedia guest review