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Hyatt Regency Houston West

3.5 star property
Suburban hotel in Memorial with outdoor pool and restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Houston West

Terrace/patio
Exterior
Lobby
Outdoor pool, open 7:30 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Pet-friendly
  • Gym
  • Laundry facilities
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • 12 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The price is S$152
includes taxes & fees
4 Jan - 5 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, pillow-top beds, in-room safe, desk

Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, pillow-top beds, in-room safe, desk

Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Pool
Pet-friendly
Parking available
Free WiFi
8.0 out of 10, Very good, (1629)
The price is S$190
includes taxes & fees
2 Jan - 3 January 2025
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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About the area

Map
13210 Katy Fwy, Houston, TX, 77079

What's nearby

  • Bear Creek Pioneers Park - 3 min drive
  • Topgolf Houston - Katy - 4 min drive
  • CityCentre - 5 min drive
  • Memorial City Mall - 7 min drive
  • Westheimer Rd - 8 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 35 min drive
  • Houston, TX (EFD-Ellington Field) - 43 min drive
  • Houston William Hobby Airport (HOU) - 51 min drive
  • Houston Station - 20 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

At Hyatt Regency Houston West, you'll be within a 10-minute drive of CityCentre and Memorial City Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe on the Lake, which serves American cuisine and is open for breakfast and lunch. Other highlights include a bar/lounge, a 24-hour fitness centre and a terrace. Fellow travellers say great things about the helpful staff and restaurant.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

At a glance

Hotel size

  • 400 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (1 total, up to 25 kg per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free covered on-site self-parking
  • Free on-site motorhome/coach/lorry parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 12 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Visual alarms in hallways
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Champagne service

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Dining

Cafe on the Lake – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Black Gold Bar – This bar specialises in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100 per day

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 15 to 45 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 10:00 PM

Policies

This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Hyatt Regency Houston West offer free cancellation for a full refund?
Yes, Hyatt Regency Houston West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Houston West?
Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 10:00 PM.
Are pets allowed at Hyatt Regency Houston West?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 25 kg per pet. There's a charge of USD 40.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Regency Houston West?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Hyatt Regency Houston West?
Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hyatt Regency Houston West and nearby?
Have fun with nearby activities such as hiking and rock climbing, and practise your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.
Are there restaurants at or near Hyatt Regency Houston West?
Yes, Cafe on the Lake offers al fresco dining, American cuisine and garden views.

Hyatt Regency Houston West Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Samara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Armando, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Bad
Very bad place to stay I had no hot water in room I they sent somebody to check water he told to run the water for ten to fifteen minute to get hot water I ask about a fridge. To put my wig insults. They told we don’t have one I had to go and buy a ice chest to put my madican into it
Farid, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Best
Best by far. Little out dated but not that far and clean, friendly staffs, room service quality etc. Just might need little catch up for interior renovate by HQ. But still the Best.
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sara, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

chiamaka, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Adriana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good with a couple issues
We have stayed here many times as it’s close to family. We were a little disappointed with the noise level at night in our room with the hotel as empty as it was. Also a few minutes after we checked out we realized we left a coffee cup in the room. We tried to go back in and get it and they made us wait until housekeeping could go in and retrieve it. We felt like we should have been able to just go up and get it as we hadn’t even left the hotel yet and we stay there at least once a month.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lee, 5-night business trip
Verified Hotels.com guest review

6/10 Good

khaled, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Joanna, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Parking was convenient Amazing service Very clean Hotel
Shelia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

deidra, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Choose Another Hotel
My experience at this hotel was very disappointing. The entire property has a strong cinnamon scent, seemingly used to mask an unpleasant odor, possibly related to the pets they allow. The hotel is severely understaffed, particularly at the front desk and valet. The valet team is stretched thin and handling multiple roles, which they openly shared as the reason for significant delays. Despite calling 30 minutes in advance, I was still made late for meetings on two consecutive days because my car wasn’t retrieved in a timely manner. The rooms are outdated and in serious need of renovation. My lamp shade was visibly damaged, and I had to request that my room be cleaned again upon arrival due to food left on the carpet. The overall experience was so poor that I decided to switch hotels. I would not recommend staying here and will not be returning. I’d rather stay farther away than deal with these issues again.
1-night business trip
Verified Hotels.com guest review

6/10 Good

Julie, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shateffani, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel except the toilet only flushed once every 10 mins so that was frustrating but really nice hotel
Trent, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Trenton, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bobby, 3-night trip
Verified Hotels.com guest review