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All properties in Natales, Chile
1 room, 2 adults

Casa Lucy

2.5-star2.5 stars
Miraflores 969, Natales, Magallanes y la Antartica chilena, 6160000, Chile

Puerto Natales B&B by sea
  • Free WiFi

Restrictions related to your trip

Chile may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Lucy made us feel right at home, and the breakfast was fantastic!Feb 18, 2020
  • dealing directly with the owner who was so friendlyJan 17, 2020

Casa Lucy

More Info: 6823 2342

from S$107
  • Standard Double Room, 1 Double Bed, Private Bathroom
  • Double Room, Private Bathroom
  • Superior Double Room

What’s around Casa Lucy


  • Plaza de Armas - 13 min walk
  • Museo Histórico - 15 min walk
  • Puerto Natales Casino - 17 min walk
  • Costanera - 23 min walk
  • Mirador Cerro Dorotea - 28 min walk
  • Cerro Ballena - 11.5 mi / 18.5 km
  • Cerro Dorotea - 14.2 mi / 22.8 km
  • Mylodon Cave Natural Monument - 16.5 mi / 26.5 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 23 min drive

At a glance

Key facts


  • 1 room


  • Check-in time 1 PM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • Chile may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open daily from 6 AM - midnight. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free offsite parking nearby

  • Street parking available

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Continental breakfast daily (surcharge)
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Luggage storage
Languages Spoken
  • Spanish

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Daily housekeeping

Casa Lucy’s small print

Also known as

  • Casa Lucy B&B Natales
  • Casa Lucy B&B
  • Casa Lucy Natales
  • Casa Lucy Puerto Natales
  • Casa Lucy Natales
  • Casa Lucy Bed & breakfast
  • Casa Lucy Bed & breakfast Natales


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Rollaway beds are available for USD 30.0 per day

Continental breakfast is offered for an extra charge of USD 20 for adults and USD 15 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Casa Lucy

  • Does Casa Lucy offer free cancellation for a full refund?
    Yes, Casa Lucy does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Casa Lucy?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Casa Lucy?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Casa Lucy?
    You can check in from 1 PM - midnight. Check-out time is 10 AM.
  • Are there restaurants at or near Casa Lucy?
    Yes. Nearby restaurants include Cafe Kaiken (4-min walk), Base Camp (4-min walk), and Cangrejo Rojo (8-min walk).
  • Is there an onsite casino at Casa Lucy?
    No, this bed & breakfast doesn't have a casino, but Puerto Natales Casino (17-min walk) is nearby.

Recent reviews

Exceptional 9.4 From 27 reviews

Very good 8.0
Lovely host - home away from home
Lucy is a lovely host, it's a charming place to stay and we felt very welcome with lots of help from Lucy.
MARK, us2 night trip
Exceptional 10.0
Very clean and organized. Small family business run with attention to detail. Simple facilities, cuter than photos. Great location. Walking distance from bus terminal and town center. No English but they do their best to communicate.
us2 night romance trip
Exceptional 10.0
Wonderful stay!!!
Wonderful stay. Large rooms and comfy beds. Great location - close to the bus station and a short walk to town. Lucy and her team are very welcoming and breakfast is delicious. She is also very kind and will hold your bags if you go to the national park. 100% would recommend you stay here. All around a great experience.
Kim, ca1 night trip
Exceptional 10.0
Really good location about halfway between the bus station and the town centre. The host was helpful and friendly. We stored our bags while we went trekking and they were waiting for us in the room when we checked backed in. On our second stay we checked in late and left early the next morning. The host was there to meet us at night and had breakfast ready for when we left the next morning.
au1 night trip
Exceptional 10.0
very friendly and helpful. Breakfast was excellent
us1 night romance trip
Very good 8.0
A little difficult to find is the only criticism. Otherwise it was clean, very friendly, with an excellent bed and a sperb breakfast
au1 night trip
Very good 8.0
nice and helpful owner (Lucy). walkable to the center. however not much facilitiy in the room
us4 night romance trip
Exceptional 10.0
Friendly staff, they cannot speak English though. They have flexible timing for breakfast and set the table for each guest separately. The room was super clean and quiet.
hamid, au1 night trip with friends
Exceptional 10.0
Charm amidst wind in Puerto Natales.
This is a charming BnB and would be ideal for backpackers wanting slightly nicer digs in Puerto Natales. The bedrooms occupy all of the second floor. We stayed in a room with a private bathroom and double bed. Value felt very good; breakfast was tasty and Lucy is incredibly patient, kind and sweet. We flash scrambled this location to stay at the last moment and were able to make it work. WiFi works fine. Lots within walking distance in terms of cafes and excursion companies.
Robert, us1 night romance trip
Exceptional 10.0
Great location, perfect host, and cake for breakfast-what more could you want! Would definitely return to Casa Lucy!
Beatrice, gb2 night romance trip

Casa Lucy