Kata Palm Resort & Spa - Karon

Good resort and in a good location would definitely stay again

Great resort. Large pool and room was good. Lots of restuarants nearby. Staff were helpful and friendly.

can't really complain as it is low season and i paid like half price for the hotel. if i had paid full price i might have more complaints. hotel was a bit tired and internet was a bit bad. my only real complaint was some of the staff weren't overly friendly - i went to the reception to ask them to reset the internet as it was being especially bad and i had to deal with the usual receptionist manner of, 'have you tried turning your computer on and off sir', etc. I am always amazed at how many hotel receptionists suddenly become computer experts when the internet is not working as it should. After this initial q&a i was asked to go and get my computer and phone and tablet and bring them to the front desk so the highly trained computer technician of a receptionist could show me that it was all my devices and not their internet. Well, we all know the end of the story, i got back to the front desk with armfuls of technology only to be told that their server had a problem and that it wasn't my devices! the phone call to tell me it was working again never materialised either!

Karon has a vibrant atmosphere and not as busy as Patong. Karon Palm resort&spa was an excellent choice and great value for money. Check-in was great, hotel amazing, breakfast excellent with a fantastic variety catering for the need of different cultures. Tour booking agent bit pushy and check-out was a dissapointment and not efficient. We pre-arranged a taxi for pickup on check-out, taxi not what we asked for and then agent wanted a higher fee for a bigger taxi (which we refused), agent then told us to carry our own suitcases to taxi in parking area and reception kept us waiting with final bill till they checked the in-room minibar.

Friendly staff and wonderful pool in a good location.