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Allita Hotel & Resorts

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Executive Room | Garden view
Suite | Premium bedding, minibar, in-room safe, iron/ironing board
Suite | Premium bedding, minibar, in-room safe, iron/ironing board
Deluxe Room | Premium bedding, minibar, in-room safe, iron/ironing board
Executive Room | Premium bedding, minibar, in-room safe, iron/ironing board

Overview of Allita Hotel & Resorts

Allita Hotel & Resorts

4-star property
4-star hotel in Kurseong with spa and restaurant

8.0/10 Very good

6 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Ashram Basti, Christian Basti, Giddhapar, Kurseong, West Bengal, 734203

Room options

About this area

Getting around

  • Bagdogra (IXB) - 150 min drive
  • Gangtok (PYG-Pakyong) - 30.6 miles/49.2 km
  • Mahanadi Station (MHN) - 21 min drive
  • New Jalpaiguri Junction Railway Station - 40 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Margaret's Deck - 10 min drive
Map

About this property

Allita Hotel & Resorts

Allita Hotel & Resorts offers an airport shuttle (available 24 hours) for INR 4000 per vehicle one-way. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and Tree House serves international cuisine. A bar/lounge, a health club and a fitness centre are other highlights at this upmarket hotel. Fellow travellers like the helpful staff and family-friendly amenities.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until noon
  • Express check-in available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
  • To register at this property, guests who are Indian citizens must provide a valid Aadhar card at check-in. Travelers who are not citizens of India must present a valid passport and visa.
  • All guests who are non-residents of West Bengal, age 12 and older, will be required by the property to provide proof of a negative PCR test (issued within 72 hours before arrival) with Specimen Referral Form (SRF) ID during check-in. Residents of West Bengal may alternatively provide proof of full COVID-19 vaccination during check-in. Guests should have printed copies of all documentation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Free supervised childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys

What to do

  • Karaoke
  • Pool table

Working away

  • Business centre
  • 2 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • Arcade/games room
  • Full-service spa
  • Sauna

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Languages

  • English
  • Hindi

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

Tree House – This restaurant specialises in international cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: INR 2950
  • New Year's Eve (31 December) gala dinner per child: INR 2950 (from 2 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 500 for adults and INR 300 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 4000 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 10 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Also known as

ALLITA HOTELS RESORTS Kurseong
ALLITA HOTELS RESORTS
ALLITA RESORTS Kurseong
Rosa Allita hotel resorts Kurseong
Rosa Allita hotel resorts
Resort Rosa Allita hotel & resorts, Kurseong Kurseong
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Resort Rosa Allita hotel & resorts, Kurseong
Rosa Allita hotel & resorts, Kurseong Kurseong
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Rosa Allita resorts
ALLITA HOTELS RESORTS
Rosa Allita Resorts Kurseong
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Allita Hotel & Resorts Hotel
Allita Hotel & Resorts Kurseong
Rosa Allita hotel resorts Kurseong
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Rosa Allita Hotel Resorts Kurseong A Rosakue Collection

Frequently asked questions

Does Allita Hotel & Resorts offer free cancellation for a full refund?
Yes, Allita Hotel & Resorts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Allita Hotel & Resorts?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Allita Hotel & Resorts?
Sorry, pets aren't allowed.
Is parking offered on site at Allita Hotel & Resorts?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Allita Hotel & Resorts?
Yes, an airport shuttle is available. The charge is INR 4000 per vehicle one-way.
What are the check-in and check-out times at Allita Hotel & Resorts?
You can check in from 2 PM - noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless social distancing and check-out are available.
What is there to do at Allita Hotel & Resorts and nearby?
Allita Hotel & Resorts has a spa, a health club and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Allita Hotel & Resorts?
Yes, Tree House offers international cuisine. Nearby restaurants include Margaret's Deck (7.2 mi).

Reviews

8.0

Very good

7.7/10

Cleanliness

7.3/10

Staff & service

7.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Comfortable stay, avoid rooms on higher floor due
The hotel stay was comfortable, service was fantastic and the breakfast spread was awesome. Only issue are rooms on higher floor need a lot of effort to get to. For ppl with some physical discomfort, recommend take an appropriate room.
3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Waste of money & family time
The location & construction is perfect for a resort.But i personally feel it is the service of the staff of a hotel which is the most important factor for the guest's happiness & not the location or amenities.The same applies to this "Rosa Allita resort",Kurseong.The service is a disgrace,be it the front desk or the housekeeping or any of the other staff in the hotel.When me & my family checked in,leave aside a warm welcome,not even a smile or welcome wish to me or my family from the reception.When we entered the room-the bathroom was dirty & i had to complain to the front desk again.But shockingly the only response was that it will be taken care of rather than an apology.Only good feel was the quality & taste of the food in the restaurant & the F &B incharge Mr.Subrata who was very warm in the tea lounge.Other than that-it was a waste of time & money to stay in the resort,specially when we were staying in the suite.
DIPAK RAKHECHA, 1-night family trip
Verified Hotels.com guest review

6/10 Good

When we had checked in, we were the only guest in the lodge, more than half of the services were cons: not working due to Election Day / some other reasons,, but this was enough to disappoint us on day one. No buffet was available mole or for whole of our stay, even when they had significant number of guests.. communication between staff members was poor.. information provided to us on food served was poor. Room was ok, a bit shabby, didn’t seem clean, bathroom was very small. View from rooms (we check 4 of them) was very limited , u expect a good view from place like this. Pros: Location was outstanding. Spacious lounge Good live music organised in the evenings. Front desk was helpful and co operative Chai bar was amazing.. weather was awesome !!
Amit, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Superb property!
Stayed here with my family. It’s a fantastic property, peaceful location, prefer this than the crowded Darjeeling. Friendly and efficient staff. Well designed contemporary decor and neat rooms. Will definitely recommend this property to everyone.
T, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Wonder land in kurseong.
It was a wonderful stay , probably the best hospitality we have received so far . Location: it's a very peaceful location away from the hustle of the town , very serene. Property: amazing property where aspect of the guest entertainment, ambience, comfort is taken care of. The property is pretty spacious with kids play area, bonfire , ground , gym , library, activity room, indoor games , amazing chai bar, and offcourse the restaurant is something to look out for. Staff: you can count each and every staff in this hotel that will make you feel like a prince or a princess. They make sure your every wish is fulfilled. Activities: being away from the main town the hotel made sure the guests are not bored and they chart out day activities where a karaoke, folk dance ,piano, bonfire etc are kept day to day for the pleasure of the guest. Cons: being a little distant from the main town situated in a very isolated and calm place , it becomes really costly and difficult to communicate​ and go to the town. I guess the hotel must provide a vehicle to communicate between the town and the hotel for guests. Apart from this it's a place worth staying, would like to visit again.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review