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All properties in Siem Reap, Siem Reap (province), Cambodia
1 room, 2 adults

Memoire Palace Resort & Spa

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
#25 Psar Kraoum Road, Siem Reap, Siem Reap, Cambodia

Luxury hotel with full-service spa, connected to the convention center, near Old Market Area
  • Free WiFi and free parking
  • Free airport shuttle
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Wonderful hotel and great staff who were so happy to help with anything.Mar 25, 2019
  • Excellent Resort. Great Service and enjoyable stayFeb 5, 2019

Memoire Palace Resort & Spa

More Info: 6823 2342

from S$132
  • Junior Garden Suite with Balcony + Mini Bar
  • Superior Pool Suite with Terrace + Mini Bar
  • Grand Garden Suite with Balcony + Mini Bar
  • Grand Pool Suite with Terrace + Mini Bar
  • Royal Family Suite with Pool View + Mini Bar

What’s around Memoire Palace Resort & Spa

Landmarks

  • Heart of Siem Reap
  • Pub Street - 24 min walk
  • Old Market Area - 19 min walk
  • Angkor Night Market - 22 min walk
  • Siem Reap Royal Residence - 37 min walk
  • Royal Garden - 37 min walk
  • Angkor National Museum - 43 min walk
  • Cambodian Cultural Village - 3.9 mi / 6.2 km

Getting around

  • Siem Reap Intl. Airport (REP) - 24 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is 12:30 AM
  • Express check-in/out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Free self parking on site (limited)

Offsite

  • Area shuttle within 1.5 kilometers *

  • Shopping center shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Helicopter/airplane tours on site
  • Playground on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
Working away
  • 24-hour business center
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Year Built - 2018
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counters/sink
Languages Spoken
  • Chinese
  • English
  • French
  • Khmer
  • Thai

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Yard
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 45-inch Smart TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Memoria Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

AHA UDOM - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

The Stage 1960s - Overlooking the pool and garden, this fine-dining restaurant serves dinner only. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Fitness classes on site
  • Bicycle rentals on site
  • Helicopter/airplane tours on site
  • Playground on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Memoire Palace Resort & Spa’s small print

Also known as

  • Memoire Palace Resort Siem Reap
  • Memoire Palace Resort Spa
  • Memoire Palace & Spa Siem Reap
  • Memoire Palace Resort & Spa Hotel
  • Memoire Palace Resort
  • Memoire Palace Resort & Spa Siem Reap
  • Memoire Palace Resort & Spa Hotel Siem Reap
  • Memoire Palace Siem Reap
  • Memoire Palace

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 10 PM.
  • Hot springs access available from 8:30 AM to 8:30 PM.
  • Guests under 12 years old are not allowed in the spa.

    This property does not have elevators.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    The charges below are included in the total price displayed:

    • New Year's Eve gala dinner fee for stays on 31 December

    Optional extras

    Rollaway beds are available for USD 60.0 per night

    Continental breakfast is offered for an extra charge of USD 25 for adults and USD 15 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Area shuttle and shopping center shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Memoire Palace Resort & Spa

    • Does Memoire Palace Resort & Spa offer free cancellation for a full refund?
      Yes, Memoire Palace Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Memoire Palace Resort & Spa?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Memoire Palace Resort & Spa?
      Yes, there's free self parking. Parking spots may be limited.
    • Is there a pool at Memoire Palace Resort & Spa?
      Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 6 AM to 10 PM.
    • Are pets allowed at Memoire Palace Resort & Spa?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Memoire Palace Resort & Spa?
      You can check in from 2:00 PM to 11:30 PM. Check-out time is 12:30 AM. Express check-in and check-out and contactless check-in and check-out are available.
    • Are there restaurants at or near Memoire Palace Resort & Spa?
      Yes, there are 2 onsite restaurants, featuring garden views and poolside dining.
    • Is airport shuttle service offered by Memoire Palace Resort & Spa?
      Yes, a free airport shuttle is available.
    • What is there to do near Memoire Palace Resort & Spa?
      Recommended spots to visit include Old Market Area (1 mi) and Angkor Night Market (1.1 mi), along with Pub Street (1.2 mi) and Siem Reap Royal Residence (1.9 mi).

    Recent reviews

    Exceptional 9.8 From 40 reviews

    Exceptional 10.0
    Outstanding Hotel
    Fabulous hotel. Staff and service went above a beyond our expectations. Pool area and rooms were the best of our 4 month travels through Southeast Asia. A little removed from the downtown core (short 10 min Tuk Tuk ride to PubStreet). The Area and roads surrounding the hotel need some work but it gives it character.
    David, ca7 night trip
    Exceptional 10.0
    Honestly, Outstanding!
    Fantastic hotel with amazing food and service.
    au4 night family trip
    Exceptional 10.0
    A very memorable stay and highly recommended!!
    From the moment we arrived, we were treated like royalty. We got to choose from a variety of welcome drinks (most hotels only have one choice!). We were then upgraded to a Villa Suite which was just incredible with the most beautiful views. We ordered room service that evening as we were very tired from travelling and they gave us complimentary wine. The breakfast team were so amazing, friendly, warm, kind, and welcoming every morning. The hotel is located very close to town, the food was great, the pool was amazing, the views incredible, but most of all - the staff made a wonderful difference. Each and every one of them deserve acknowledgement as they all went above and beyond during our stay. We loved it so much that we booked an extra night with them. Thank you for making our trip so memorable Vanna, Srey, Put Sa, Rathana (and others whose names I have forgotten). I cannot wait to come back again one day :)
    Nellis, au2 night family trip
    Exceptional 10.0
    awesome
    Ron, ph2 night trip with friends
    Exceptional 10.0
    Way beyond expectation. Worth a praise!
    Great experience there. Their hospitality goes way beyond my expectation. Me and my wife have a great time staying there. Thank you.
    Mohamad Afiq Faiz, my1 night romance trip
    Exceptional 10.0
    7 Star ++Service, will love to go back.
    1. Hotel location is great, close to market, airport and most of attractions. 2. Exemplary Service in Eco Friendly Facility, never seen such a warmth by staff. 3. The hotel is spic and span. 4. Every amenity you imagine was available in room. 5. Used the Spa, therapists were very efficient and competent. 6. Restaurants were splendid, Chef was catering customised dishes ( off menu) specially for Vegan like me, while family was very happy relishing local food and international cuisine. 7. They plan and guide sight seeing tours very well. In addition they are so mindful that they package on their own complimentary breakfast, water and maps etc. Staff is very courteous and caring, this is unbelievable. Kudos to Hotel Staff and management for making holiday memorable.
    Punit, in2 night family trip
    Exceptional 10.0
    Excellent service
    Everyone, I mean everyone from the reception, restaurant, spa, driver... took care of us from the moment we step out of the airport to departing for our next flight. We we’re welcomed and accommodated with sincerity. All staff were very friendly and caring. All service was excellent. Every detail from tucking us all to bed to serving us breakfast. The food they served us were delicious too! I cannot see any fault in this hotel. I will definitely come back.
    Nurmadinah, au3 night family trip
    Very good 8.0
    만나는 직원들이 밝은 미소로 인사해주고, 요청사항을 친절하게 응대해줘 기분좋게 머물수 있었습니다. 서비스는 최고입니다. 수영장 사진처럼 크고 전반적인 분위기가 좋습니다. 다만, 청소상태가 5성급 고급호텔 치고는 너무 형편없었습니다. 화장실 마른 바닥에 긴 머리카락들이 뭉켜있는걸로 보아 청소를 아예 안한것처럼 보였습니다. 기본적인 바닥청소, 화장실청소는 신경써주었으면 더 좋은 호텔이 될것같습니다. 시내까지는 거리가 좀 있어 툭툭2,3달러로 이동할수있습니다.
    JAEYOON, kr2 night family trip
    Exceptional 10.0
    最高のおもてなし
    東南アジアの色んな国のホテルを行きましたが、こんなにホスピタリティあふれる接客は初めてでした。スタッフ全員の笑顔が素敵でそれもこびることなく自然な笑顔です。学ぶことの多いホテルでした。 朝食もメインは数種類から選んで、パンやサラダデザートはブュッフェで、毎日楽しみでした。 スパももちろん最高でした。 フロントスタッフには本当にお世話になり、ただただ感謝です。 カンボジアに行く時は必ずリピートしたいホテルです。
    Makiko, jp3 night family trip
    Exceptional 10.0
    So nice
    Vong, th2 night family trip

    Memoire Palace Resort & Spa

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