Madinah (MED-Prince Mohammad Bin Abdulaziz) - 24 min drive
Madinah Station - 19 min drive
Restaurants
Kiffa - 6 min walk
الصالة التنفيذية - 2 min walk
Alhuda Lounge - 2 min walk
Cafe Najd - 5 min walk
الحرم - 1 min walk
About this property
Al Shourfah Hotel Madinah
Al Shourfah Hotel Madinah offers a great location, putting you within a 15-minute walk of Prophet's Mosque. Free perks include WiFi and continental breakfast daily between 8:00 AM and 10:00 AM. Fellow travellers like the room service.
Languages
English
At a glance
Hotel size
728 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Couples wishing to share a room must provide proof of marriage
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Other information
Designated smoking areas
No alcohol allowed on site
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
Restaurant
Coffee shop
24-hour room service
Working away
Business centre
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Dressing gowns and slippers
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Stay connected
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Al Shourfah Hotel Madinah Medina
Al Shourfah Madinah Medina
Al Shourfah Madinah
Al Shourfah Madinah Madinah
Al Shourfah Hotel Madinah Hotel
Al Shourfah Hotel Madinah Madinah
Al Shourfah Hotel Madinah Hotel Madinah
Frequently asked questions
Are pets allowed at Al Shourfah Hotel Madinah?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Al Shourfah Hotel Madinah?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Are there restaurants at or near Al Shourfah Hotel Madinah?
Yes, there's an on-site restaurant.
What's the area around Al Shourfah Hotel Madinah like?
Al Shourfah Hotel Madinah is in Madinah City Center, a short 11-minute walk from Prophet's Mosque and 14 minutes' walk from Baqi Cemetery.
Al Shourfah Hotel Madinah Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.6/10
Cleanliness
4.8/10
Staff & service
4.0/10
Amenities
4.6/10
Property conditions & facilities
Reviews
6/10 Good
29 December 2019
Nearer to masjid Nabwi saw. Breakfast war good. Catering manager Mr. Ali was very caring and good to all customers.
Verified traveller
7-night family trip
Verified Expedia guest review
2/10 Poor
1 June 2019
Terrible property. The only thing remotely nice is the location other than that this is the worst hotel to stay in.
Furqan
Furqan, 1-night family trip
Verified Orbitz guest review
6/10 Good
8 May 2019
Nice reception area but nothing else. The rooms were OK, bathroom very basic, beds were very uncomfortable. Good location, Prophets mosque was less than 5 mins away. But you get what you pay for. Better hotels cost more.
Irfan
Irfan, 4-night family trip
Verified Expedia guest review
6/10 Good
3 April 2019
Poor room service, no towels provided even after requesting for soooo many yimes, manager was too nice and humble and took care of everything as soon as we met him. Cleanliness is average, even the bed linens were dirty the first two nights
Shaheena
Shaheena, 3-night romance trip
Verified Hotels.com guest review
4/10 Fair
29 March 2019
Average
The place was not clean and has smell in the rooms.
Verified traveller
3-night family trip
Verified Hotels.com guest review
2/10 Poor
23 March 2019
This was the worst experience I have ever had in terms of cleanless ( entire hotel needs a proper house keeping manager) insects everywhere and terrible smell.
Also the disturtion was unbearable
Verified traveller
5-night family trip
Verified Expedia guest review
8/10 Very good
19 August 2018
Good
Was not so bad ..
ABDULLAH
ABDULLAH, 4-night trip with friends
Verified Hotels.com guest review
2/10 Poor
8 July 2018
Did not get the room we booked. No toiletries. No housekeeping. Toilet was not cleaned. Asked housekeeping to clean it. They said they will clean it when we will leave. I seriously do not want to say bad about anything. But when my family got insulted. That’s crossing the line. Worst stay of our life. I will not recommend this place to anyone.
Syed
Syed, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 April 2018
Very nice location and good customer services.
Good Hotel, Very close to Al Masjid an Nabawi. Just cross the road. Clean and helpful Staff. Everyday room services asking for needs. Restaurant Staff are amazing. Specially Manager Mr. Mohamed Sayed, who is amazing person for customers.. Helpful and look after lots. For him I am accutally writing as he deserves good comments. Hope come back again same place and I will recommend friends & family too.
Verified traveller
Verified Hotels.com guest review
6/10 Good
17 April 2018
Location very good. Hotel lift is always crowded. I advised to take the stairs if u are fit.
Siti Aisha
Verified Hotels.com guest review
2/10 Poor
3 April 2018
Phathatic
Worse experience no one speak English stayed 5 night they were charging me for 6 I had trouble explaining them no one speak English.won't ever book there again.
Abdul
Verified Hotels.com guest review
2/10 Poor
18 March 2018
Big Time Looters & Thugs
Despite having receipt of payment of full amount in advance from Expeida, they charged me excess amount for the same room without giving any reason , explanation or receipt. It was take it or leave it for the room which i have already paid in advance in full via Expedia. I am very much sure that the excess charges were gone in the pockets of receptionists since they didn't even issue any receipts against the same !
Rehan
Rehan, 2-night trip
Verified Expedia guest review
2/10 Poor
10 February 2018
Was about to stay in the street!
I went there around 3 am !! exhausted after a long trip to find out that they did not receive any confirmation about my booking so they asked me to book and pay again!! That was horrible !! And the price was way higher than what I found on Expedia!! So, I left them and stayed in other hotel!
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
15 January 2018
Good hotel
Stayed in this hotel for the first time and must say I was surprised by the hotel.It is a few minutes walk to the Haram.room was really nice and cleaned daily.staff very helpful and breakfast was nice. Would stay there again in the future as the price was very reasonable
Rachid
Rachid, 4-night romance trip
Verified Hotels.com guest review
6/10 Good
13 January 2018
Nice hotel, close to Haram.
It is ok however renovation is needed especially for the toilets.
Verified traveller
10-night trip
Verified Expedia guest review
6/10 Good
5 January 2018
Average
Beds were comfortable, location was good. Rooms were not cleaned once in the 7 days we were there. Service could definitely be improved.
Verified traveller
7-night family trip
Verified Hotels.com guest review
8/10 Very good
28 December 2017
Medina visit
The check-in was a nightmare but situation for resolved eventually. The check-in staff should be able to speak English but don't and this causes confusion and frustration all around.
The condition of the room and specially bathroom was tired and need of refresh.
Das Hotel ist total veraltet. Der Service ist sehr schlecht.
Zimmerreinigung gab es nur gegen Bezahlung an das Personal.
Wir würden dieses Hotel nie mehr buchen!