When we arrived in the dark and gloomy reception, the owner barely spoke to us and told us to sit down. His wife then came and said there were no rooms. Tired after a long trip, we were appalled. She then proceeded to say she was able to vacate a room for us, but we would have to pay another 20 USD for it because it was a deluxe room. I asked to see the room and it looked pretty much like the reserved room picture. She then said that picture was before the renovation, that she had to pay the website a comission of 18% and she insisted on knowing how much more we would pay for the deluxe room. I was able to negotiate into paying nothing extra, for if was her mistake, it should be her loss. Room and bathroom were nice, clean and new. Breakfast was very basic (toast, coffee, jam and butter). Large group of tourists seemed to get better service. They were noisy in evening on balcony close to our room. Would not stay there again because of owners.