This hotel & staff were both awesome!
Arriving: A free upgrade the moment we entered the building. Lots of rooms, with good open space. We had 5 beds in our apartment, a full kitchen with pots & pans, a full-size fridge & small freezer for ice cream, a balcony with views of the volcano & more.
Leaving: Our flight was at 6 pm, and the staff told us to keep the room until we had to leave :) Really kind & friendly, they called the taxi for us (20-second wait)
Pro's
-Low Prices
-Big Rooms
-Friendly Staff
-Clean & Tidy
-Perfect For Adults
Con's
-It's not ideal for families with kids.
-If you have kids, stick to the big resorts where you can let your kids run around & join the secured kid's groups they have to offer, live entertainment etc....
But we have no kids & found this hotel amazing :)
Parked our motorbike out front every day & had no problems throughout our stay.