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Metta Residence & Spa

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Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Junior Twin Room, Pool View (Suite - One Way Transfer) | Terrace/patio

Overview of Metta Residence & Spa

VIP Access

Metta Residence & Spa

5.0 star property
Luxury hotel in Siem Reap with spa and outdoor pool

9.6/10 Exceptional

222 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Phum Salakamreuk, Sangkat Salakamreuk, Siem Reap, 17251
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free babysitting
  • Free airport shuttle
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Childcare
  • Business centre
For families
  • Free cots/infant beds
  • Babysitting (free)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Separate bath and shower

Room options

About this area

What's nearby

  • Pub Street - 8 min drive
  • Angkor Wat - 16 min drive

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 25 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • La Kh’Mère Poulart - 14 min walk
  • Goat Tree Garden Restaurant - 15 min walk
  • The Republic - 15 min walk
  • Cuisine Wat Damnak - 17 min walk
  • Vitking House 2 - 17 min walk

About this property

Metta Residence & Spa

A great choice for a stay in Siem Reap, Metta Residence & Spa offers a free airport shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. An outdoor pool, a poolside bar and a children's pool are other highlights at this luxurious hotel. The pool and helpful staff get great marks from fellow travellers.

Languages

Chinese (Mandarin), English, Japanese, Khmer, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:00 AM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • BBQs
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Free babysitting

What to do

  • Horse riding/hire
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • An outdoor pool
  • Full-service spa

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Khmer
  • Spanish
  • Thai

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate dining area

Freshen up

  • Private bathroom
  • Jetted bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Visakha Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 30.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 5 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Metta Residence Hotel Siem Reap
Metta Residence Hotel
Metta Residence Siem Reap
Metta Residence
Metta Residence Spa
Metta Residence Spa
Metta Residence & Spa Hotel
Metta Residence & Spa Siem Reap
Metta Residence & Spa Hotel Siem Reap

Frequently asked questions

Does Metta Residence & Spa offer free cancellation for a full refund?
Yes, Metta Residence & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Metta Residence & Spa?
As of 10 December 2022, prices found for a 1-night stay for 2 adults at Metta Residence & Spa on 11 December 2022 start from S$118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Metta Residence & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Metta Residence & Spa?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Metta Residence & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Metta Residence & Spa?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Metta Residence & Spa?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Metta Residence & Spa?
You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless social distancing and check-out are available.
What is there to do at Metta Residence & Spa and nearby?
Have fun during the warmer months with activities such as horse riding. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Metta Residence & Spa also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Metta Residence & Spa?
Yes, there's an on-site restaurant that offers local and international cuisine. Nearby restaurants include La Kh’Mère Poulart (14-min walk) and Goat Tree Garden Restaurant (15-min walk).
Does Metta Residence & Spa have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Metta Residence & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Metta Residence & Spa like?
Metta Residence & Spa is located a short 5-minute walk from Eric & Thierry Stocker.

Overall score and ratings

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Paul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous Place - lovely staff and great cocktails!
This place was fabulous, great pool and lovely rooms. Staff were fantastic. Don’t worry about it being slightly out of town Tas there is a free tuk tuk service. Loved the free cocktail hour, the girls that make them are brilliant, probably the best Margarita I’ve had in a few years!! Breakfast was minimal due to covid but fine. They currently allow you to have food delivered from Food Panda etc. No TV service due to covid, most hotels cancelled their cable subscriptions and have not started them again yet
Jackie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were exceptionally friendly and attentive. Highly recommend...
Alex, 21-night family trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

10/10 Exceptional

Martin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Wai To, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay-cation venue
All staffs are very polite at all times. The food is good. Place and rooms are clean at all times
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice, convenient location and good services, staff are all helpful! Highly recommend
4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent staff, rooms and service. We were given a complimentary upgrade from the private villa to the pool villa which was a lovely surprise. The staff are incredibly accommodating and service was second to none. The grounds and hotel design are beautiful and conveniently located near the Angkor Wat temple and pub street. Loved this hotel and would definitely stay again.
2-night family trip
Verified Expedia guest review