All properties in Batam, Riau Islands, Indonesia

The Golden Bay Hotel Batam

Family-friendly hotel in Batam with water park and restaurant

  • Free WiFi and free parking

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  • Lobby
  • Lobby
  • Superior Queen - Bathroom
  • Superior Twin - Bathroom
  • Lobby
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Jalan Bengkong Laut, Golden City, Batam, 29433, Indonesia
  • Provide shuttle service to Nagoya Hill Mall & BCS. Breakfast provided are very basic,…

    Nov 14, 2019

  • Bad Experience… During my visit at Golden Bay Hotel dated 26 Oct 2019. Upon arriving…

    Oct 25, 2019

See all 17 reviews
  • Free WiFi
  • Free parking
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 124 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Water park
  • Breakfast available
  • Free area shuttle

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

What’s around

  • Nagoya Hill Mall - 2.5 mi / 4.1 km
  • Maha Vihara Duta Maitreya Buddhist Temple - 2.8 mi / 4.5 km
  • Batam Centre Ferry Terminal - 3.5 mi / 5.6 km
  • Harbor Bay Ferry Terminal - 3.9 mi / 6.3 km
  • Batam Center Shopping Area - 3.4 mi / 5.5 km
  • Batam Centre - 3.5 mi / 5.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Queen
  • Superior Twin


Jalan Bengkong Laut, Golden City, Batam, 29433, Indonesia
  • Nagoya Hill Mall - 2.5 mi / 4.1 km
  • Maha Vihara Duta Maitreya Buddhist Temple - 2.8 mi / 4.5 km
  • Batam Centre Ferry Terminal - 3.5 mi / 5.6 km

What’s around


  • Nagoya Hill Mall - 2.5 mi / 4.1 km
  • Maha Vihara Duta Maitreya Buddhist Temple - 2.8 mi / 4.5 km
  • Batam Centre Ferry Terminal - 3.5 mi / 5.6 km
  • Harbor Bay Ferry Terminal - 3.9 mi / 6.3 km
  • Batam Center Shopping Area - 3.4 mi / 5.5 km
  • Batam Centre - 3.5 mi / 5.6 km
  • Mega Mall - 3.7 mi / 6 km
  • BCS Mall (Batam City Square) - 4.1 mi / 6.6 km
  • Mega Legenda - 7.5 mi / 12 km
  • Batam Polytechnic - 4.1 mi / 6.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 34 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2 PM-9 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle (available on request)*


  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Waterslide
  • Spa services on site
  • Water park access (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Picnic area


  • Accessible bathroom
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Indonesian
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the onsite spa services.


Cheng Ho - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Golden Bay Hotel Batam
  • Golden Bay Batam
  • Golden Bay Hotel
  • The Golden Bay Batam Batam
  • The Golden Bay Hotel Batam Hotel
  • The Golden Bay Hotel Batam Batam
  • The Golden Bay Hotel Batam Hotel Batam

Optional extras

Rollaway beds are available for IDR 125000 per night

Buffet breakfast is offered for an extra charge of IDR 50000 for adults and IDR 25000 for children (approximately)

Airport shuttle service is offered for an extra charge of IDR 120000.00 per vehicle (one way)


For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards.

Mandatory fees

Deposit: IDR 200000.0 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, The Golden Bay Hotel Batam does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 9 PM. Check-out time is noon.
  • Yes, Cheng Ho offers international cuisine. Nearby restaurants include Coffee Story Co (2.6 mi), Dapoer Kampoeng (2.6 mi), and The Hills Batam (2.7 mi).
  • Yes, an airport shuttle is available. The charge is IDR 120000.00 per vehicle one way.
  • The Golden Bay Hotel Batam has a waterslide and spa services, as well as a picnic area.
  • 10.0.Exceptional

    Great value hotel.

    Super friendly, helpful staff. Clean and comfortable room. Good breakfast. Highly recommended as long as you're ok taking taxis into main areas.

    Matt, 1 night trip, Oct 13, 2019

    Verified guest review

  • 8.0.Very good

    Provide free shuttle transport to BCS & Nogoya Mall. Walking distance to Golden Prawn Seafood Restaurant.

    RONNIE, 3 night romance trip, Sep 29, 2019

    Verified Expedia guest review

  • 6.0.Good

    water is inconsistent, you get burn. If you turn on hot, otherwise too cold

    Lynn, 2 night romance trip, Jun 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very Friendly Staff

    Over all stay is very good with all the friendly staff, Front office clerks, housekeeping staff and restaurant associates. However the wardrobe was dusty every time we stay. The so call personal safe is so difficult to use, be the location, method of keying the passwords, the words of instruction are invisible to follow.................... cannot be used is the word.

    CLEMENT, 1 night family trip, Dec 19, 2018

    Verified guest review

  • 2.0.Poor

    Poor maintenance, Heater is not consistent, got burn if adjusted hot. otherwise too cold. Bed linen smell from not dry properly

    lynn, 1 night trip, Nov 4, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Super good

    1st impressions...the staff..Nona ( Hope I'm correct) Speak to us in mandarin when she look at our passport. This make me feel at home. She then politely inform us the room is not ready and quickly highlight to us on the free shutter bus to the two major shopping mall. 2nd impression... when we checked in the room ,WOW again..the room was clean and fresh. The tower and bedsheets was soft and have nice smell, so it was bless to checked in just after cleaning up. 3rd impressions.. Whenever we are in and out of the hotel the staff will always greet and open the door for us. So we are paying 3.5 stars price but receiving 5 stars service. No problem all on their location and sowhat if they are away from shopping malls ,strongly recommend to stay on this hotel when visiting Batam.

    Chia, 2 night romance trip, Oct 21, 2018

    Verified guest review

  • 6.0.Good

    Hot water not consistent

    Hot water is not consistent, even though we set. Afraid little kids can get burn

    Lynn, 3 night trip, Aug 9, 2018

    Verified Expedia guest review

  • 2.0.Poor

    The place was listed as a 3 star but it was definitely a 1 star. Smokey, dirty ashtrays in the lobby area. A karaoke place next door that was very loud and went until 6 am. DO NOT STAY THERE!!!! Waste of money

    4 night family trip, Jun 5, 2019

    Verified Expedia guest review

  • 6.0.Good

    Chesp hotel with no frills

    Local area has some restaurants nearby.

    4 night trip with friends, Sep 3, 2018

    Verified guest review

  • 2.0.Poor



    1 night trip, Dec 24, 2019

    Verified guest review

See all 17 reviews