Bäckerei-Konditorei-, Tea-Room Hörnli - 1 min walk
Pizzeria Ristorante Molino Seilerhaus - 1 min walk
Le Petit Royal - 1 min walk
Stefanie's Creperie - 2 min walk
About this property
Hotel Continental
Hotel Continental offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and cross-country skiing, and free perks include WiFi and buffet breakfast daily between 7 AM and 10:30 AM. The helpful staff and location get great marks from fellow travellers.
Languages
English, French, German, Portuguese
At a glance
Hotel size
36 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
Bar/lounge
Travelling with children
Children stay for free (see details)
What to do
Ice skating
Bike rentals nearby
Hiking/biking trails nearby
Skiing lessons nearby
Snowboarding nearby
Services
Front desk (limited hours)
Luggage storage
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Sleep well
Down duvet
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 20 per pet, per night
Policies
This property does not have lifts.
This property accepts credit cards and cash.
Also known as
Hotel Continental Zermatt
Continental Zermatt
Hotel Continental Hotel
Hotel Continental Zermatt
Hotel Continental Hotel Zermatt
Frequently asked questions
Does Hotel Continental offer free cancellation for a full refund?
Yes, Hotel Continental does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Continental?
Yes, pets are welcome. There's a charge of CHF 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Continental?
Sorry, there's no on-site parking at Hotel Continental.
What are the check-in and check-out times at Hotel Continental?
Check-in start time: 3 PM; check-in end time: 9:00 PM. Check-out time is 11 AM.
What is there to do at Hotel Continental and nearby?
Have fun with on-site winter activities such as ice skating.
What's the area around Hotel Continental like?
Hotel Continental is located on the boardwalk in Zermatt City Centre, a short 3-minute walk from Zermatt Gornergratbahn Station and 4 minutes' walk from Zermatt - Furi. Travellers say that the hotel is in a great location.
Hotel Continental Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
17 December 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Eileen C
Eileen C, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Andrea
Andrea, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Enjoyable stay
Large room, great that it offered amenities such as kettle and a fridge. Breakfast was basic but fine. Great location and view from patio was amazing. Beds were fine but the pillow was a bit flat. Staff were nice. Overall happy with the stay.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
8 October 2024
Poor wifi but otherwise OK
Wifi is slow and flaky: I was disconnected from a zoom meeting multiple times and it was a struggle to use the internet to book a hotel room for my next few nights. In room refrigerator did not keep things cold and the in room safe did not work. In contrast to the hotels.com description, there is an elevator. The room is larger than in many Swiss hotels. The staff were helpful and friendly and spoke good English. The breakfast is good if you like the excellent bread, cheese and jam but the only hot food is toast and boiled eggs (as in many other Swiss hotels). There's lots of hot water and the bed was comfortable. There's a room behind the front desk for left luggage which is more security than in some hotels.
Paul
Paul, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Jolene
Jolene, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Hotel Continental, a perfect stay
We loved our stay at Hotel Continental. The breakfast is lovely and filling, the rooms clean and comfortable and quiet. The staff so friendly and helpful. We loved opening our balcony to enjoy the Mountain View’s and courtyard below. Only a short walk from the train station and close to so many restaurants, walks and fun shops. We loved our fondu dining experience at Swiss Chalet (just across the courtyard from the hotel). It couldn’t have been more enjoyable. Thank you to the staff!
Melody
Melody, 2-night family trip
Verified Hotels.com guest review
6/10 Good
23 September 2024
1-night in Zermatt
Room was small, carpet was a little dingy. The shower leaked and the beds/pillows were not that comfortable. It was convenient to the train station and shopping and pretty reasonably priced but not super comfortable. Best for younger travelers on a budget who won't spend much time in the room.
Kelly
Kelly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2024
Everything was perfect
Shailesh
Shailesh, 1-night family trip
Verified Expedia guest review
8/10 Very good
11 September 2024
nice quaint hotel. clean.
Michele
Michele, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
Good
KIRAN
KIRAN, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Super convenient hotel location that’s within 5 minutes walk to train station. Room was a good size with decent sized washroom and large tub. Balcony was perfect for two. Breakfast had a good variety. Super comfortable bed and quiet area for a good night’s rest!
Madison
Madison, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
Jamie
Jamie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
Very nice staff. Went out of their way to help.
Jamie
Jamie, 1-night trip
Verified Expedia guest review
8/10 Very good
22 August 2024
Budi
Budi, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
We stayed 2 nights and the front desk staff were very helpful and friendly. The room was comfortable and clean. It was easy walking distance to the train station.
Patricia
Patricia, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 July 2024
Qiufei
Qiufei, 1-night trip
Verified Expedia guest review
6/10 Good
14 July 2024
Quite location, walkable on train main station. Breakfast room is so tight. Pillows on the room are so soft and uncomfortable.
Reynante
Reynante, 1-night romance trip
Verified Ebookers guest review
10/10 Exceptional
6 July 2024
The hotel is walkable from the railway station and provides precise directions. The staff is very helpful. Breakfast is excellent.
Vipul
Vipul, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
It is excellent.
Dandan
Dandan, 1-night trip
Verified Expedia guest review
8/10 Very good
28 June 2024
Zermatt
Good location.
Mike
Mike, 2-night trip
Verified Hotels.com guest review
6/10 Good
27 June 2024
Darius
Darius, 9-night trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 June 2024
Garcia’s trip
An excellent experience. Only a few yards from the train station, walking distance from shopping centers( graceries store, restaurants, etc. staff was very polite, helpful and professional. The room has all the essentials with a comfy bed, breakfast was very good as well. Overall an excellent experience. 🙏📿
Salvador
Salvador, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 June 2024
Excellent Hotel
Very clean room, amazing view from the balcony and great location. Would love to come again!