Journeyhub Phuket Patong features a rooftop terrace and puts you a short five-minute drive from Bangla Road and Jungceylon Shopping Center. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool, a poolside bar and a snack bar/deli are other highlights.
Languages
Chinese (Mandarin), English, Hindi, Russian, Thai
At a glance
Hotel size
198 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
This property will be renovating select guestrooms from November 1, 2024-March 31, 2025 from 10:30 AM - 5 PM daily. During renovations, the property will make every effort to minimise noise and disturbance.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Free area shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free local shuttle
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
24-hour fitness centre
An outdoor pool
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Step-free path to entrance
Room amenities
Be entertained
40-inch LCD TV
Digital TV channels
First-run films
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Desk chair
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
On-site venue – This restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: THB 1000.0 per day
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 200 for adults and THB 125 for children
Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one-way. Maximum occupancy 4)
Renovations and closures
The property will be renovating from 1 November 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
Hallway
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Children & extra beds
Rollaway beds are available for THB 1000.0 per day
Airport shuttle service for children up to age 18 costs THB 1000 (one-way)
Pets
Pets are allowed for an extra charge of THB 500 per pet, per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Journey Hub Hotel Phuket Patong
Journey Hub Phuket Patong
Oakwood Hotel Journeyhub Phuket Patong
Oakwood Journeyhub Phuket Patong
Oakwood Journeyhub Phuket
Hotel Oakwood Hotel Journeyhub Phuket Patong
Patong Oakwood Hotel Journeyhub Phuket Hotel
Hotel Oakwood Hotel Journeyhub Phuket
Journey Hub Hotel Phuket
Frequently asked questions
Is there a pool at Journeyhub Phuket Patong?
Yes, there's an outdoor pool.
Are pets allowed at Journeyhub Phuket Patong?
Yes, pets are welcome. There's a charge of THB 500 per pet, per stay.
Is parking offered on site at Journeyhub Phuket Patong?
Yes, there's free self parking.
Is an airport shuttle service offered by Journeyhub Phuket Patong?
Yes, an airport shuttle is available. The charge is THB 1000 per vehicle one-way.
What are the check-in and check-out times at Journeyhub Phuket Patong?
Check-in start time: 2 PM; check-in end time: 2 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Journeyhub Phuket Patong and nearby?
Journeyhub Phuket Patong has an outdoor pool and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Journeyhub Phuket Patong?
Yes, there's an on-site restaurant that offers Caribbean cuisine.
What's the area around Journeyhub Phuket Patong like?
Journeyhub Phuket Patong is a short 16-minute walk from Bangla Road and 17 minutes' walk from Patong Beach.
Journeyhub Phuket Patong Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
2 August 2024
Great value for money
Great pool area and great room. Very clean and tidy.
Max
Max, 3-night trip
Verified Hotels.com guest review
4/10 Fair
10 July 2024
Very dirty rooms. Whoever is supposed to be cleaning the rooms is not doing their job.
Kelly
Kelly, 5-night romance trip
Verified Expedia guest review
8/10 Very good
19 April 2024
Mike
Mike, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 April 2024
Good place for the price.
Mike
Mike, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 January 2024
Nice place to stay but staff inconsiderate
Me and my son went in the pool and found that our eyes were stinging a lot. Not sure if they use something different to chlorine or if they over used it although I couldn’t smell chlorine.
The biggest issue at this hotel was being woken up by reception staff.
On arrival at the hotel I checked in as normal. They took photocopies of my passport etc. when booking on hotels.com I sometimes pay in advance or when I stay depending on choice by hotels and cash flow.
I was shown to my room with my 12 year old son. We settled in around 3.45, went to the pool, ate and went back to the room for around 6.30pm. We had such a late night the night before and a trip that day I went to bed around 8 after my shower. I woke up to my son playing his phone around 9pm momentarily still in a good sleep. I told him to come off the phone and got to sleep which he did. I then heard noises again and told him off still in a descent sleep for him to say it’s not me it’s the phone. I asked him to answer it as it was on the other side of the room away from the bed. He came off and said the reception said something about the booking but didn’t understand what.
I said we will sort tomorrow and go to sleep. At 9.45pm I hear banging at the door. 2/3 lots of knocking in thinking they will go away as I’m in sleep mode… they didn’t they continued to knock 5-6 times shouting.
I spoke with the manager that apologised and offered 1000bart discount for a second night.
I couldn’t sleep until 4am after.
Liam
Liam, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
28 November 2023
Hotelzimmer war sehr dreckig und wurde nicht richtig sauber gemacht. Die Klimaanlage war andauernd defekt und machte extreme Geräusche. Das Zimmer war komplett feucht und mit Schimmel befallen. Handtücher waren mehrfach nicht gewechselt oder vorhanden im Zimmer. Allgemein war das Hotel sehr runtergekommen.
Für mich war es der erste und letzte Aufenthalt.
Kann auch nicht glauben das dieses Hotel 4 Sterne hat.
Julien
Julien, 14-night trip
Verified Expedia guest review
10/10 Exceptional
12 October 2023
Perfect welcome, nice rooms, nice pool.
It's a bit removed from the beach and the nighlife area.
Patong has plenty of options to get around so it's certainly manageable.
Jim
Jim, 2-night trip with friends
Verified CheapTickets guest review
2/10 Poor
7 September 2023
Please note the hotel is not on the beach, the pic
They publish a picture of a pool with a beach, the hotel is not close to the beach at all, on purpose to mislead the customers, so for me everything is really disappointing.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
21 June 2023
Andy
Andy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 June 2023
The staff were amazing and very welcoming! The rooms were a good standard followed by the restaurant and pool area. Not too far from the shops, restaurants and clubs, but a good enough distance to get quietness and peace. Overall a great 6 night stay, really makes a difference when all the staff and manager look after you! Would definitely stay again.
Samuel Saforo
Samuel Saforo, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 May 2023
Mike
Mike, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 April 2023
Amazing staff. Great breakfast. I will stay again aloso will recommend it 2 my pals back.
Ovel
Ovel, 4-night trip
Verified Expedia guest review
10/10 Exceptional
27 January 2023
The roof top pool and patio is definitely worth staying there for, overall the room was alright and staff were nice.
Lindsay
Lindsay, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 January 2023
great set up . amazing pool . Very helpful staff
david
Verified Expedia guest review
10/10 Exceptional
9 October 2022
Truong
Truong, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 June 2022
Oakwood Patong Phuket.
In a good location band only 4 years old. It is a little bit untidy in places and needs to be kept clean more in my opinion. Overall a pleasant stay.
Steven
Steven, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 February 2020
Staff were very helpful. We stayed for a week there. Food choice were not much for the breakfast. They change course every other day.
Verified traveller
5-night family trip
Verified Expedia guest review
10/10 Exceptional
2 February 2020
Nice pool, could go with a bit more seating but other than that hotel was great. Food was nice. Clean and tidy.
Verified traveller
2-night romance trip
Verified Expedia guest review
6/10 Good
10 January 2020
The room is good & clean .
The breakfast is average .
lan
lan, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 December 2019
I loved the pool and the location. Good value for money.
I will return there anytime.
Thabk you
Mari
Mari, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
10 December 2019
Nice small hotel in Patong, a bit apart from Bangla Road but close enough to shops, restaurants, and the beach (about 15-20 min walk). Great breakfast, nice pool bar with a view. The rooms are a bit small but good enough since you are trying to be outside most of your day. Cold A/C and hot water. Excellent price!
Verified traveller
5-night romance trip
Verified Expedia guest review
8/10 Very good
1 November 2019
Verified traveller
3-night trip
Verified Expedia guest review
6/10 Good
1 November 2019
Nice hotel but not so nice area
The journeyhub is a relatively modern Pleasant Hotel and the rooms I come packed but have I bar fridge, hair dryer, LCD TV with reasonable English-speaking channels oh, tea and coffee making facilities and a shower with reasonable water pressure.
They don't provide slippers, bathrobes, or dental kit.
The rooftop pool and bar area are pleasantly designed unfortunately there isn't much of a view from the as the area surrounding is rather Rundown.
The bar is nearly always empty because the drink prices are absurdly expensive where they charge 240 Baht for a Corona but which is about $12 50 Australian which is more than what you would pay in Australia in an expensive restaurant. Some common sense would tell them if the prices were reasonable they might get people using the bar.
The entry to the place is rather uninviting and reception is up on the 8th floor, and the area around doesn't have much to office IU looking at the Battle 15 minute walk to the jungceylon shopping centre, restaurants and bars.
The beds across Asia are firm and here is no different, but in some hotels they uncomfortably hard where as here acceptable for westerners.
Not a bad place for a short stay
Jeffrey
Jeffrey, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2019
Jae Hyuk
Jae Hyuk, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2019
Brilliant place to stay if you want to be close to everything but not in the “heart” of it all. Not long to walk to the busier areas of pa tong beach.