Radisson Resort and Suites Phuket, near Kamala Beach, offers a luxurious escape for the whole family. Unwind at Serenity Day Spa with a sports massage or enjoy international cuisine at one of two on-site restaurants. With free in-room WiFi, an outdoor pool with sun loungers and waterslide, kids can have fun while you relax.
Radisson Resort and Suites Phuket features a free children's club and puts you within a 15-minute walk of Kamala Beach. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with Swedish massages, body wraps or reflexology. There's an outdoor pool and a poolside bar, and in-room conveniences at this luxurious resort include sofa beds and fridges.
At a glance
DONE
Hotel size
180 units
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare*
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Water slide
Playground
Supervised childcare (surcharge)
Children's menu
What to do
Pool table
Beach nearby
Hiking/biking trails nearby
Horse riding nearby
Boat tours nearby
Scuba-diving nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Arcade/games room
Full-service spa
Massage/treatment rooms
Water slide
Banquet hall
Accessibility
Assistive listening devices available
Well-lit path to entrance
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Sofa bed
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony or patio
Separate living room
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free international and long-distance calls
Food and drink
Fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Spa
Serenity Day Spa has 3 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Children under 7 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.
Dining
Joe Kool's – This poolside bar serves lunch and dinner. A children's menu is available. Happy hour is offered.
The Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Grab & Go – This café only serves light fare. Open daily.
Baithong Thai & Seafood – This restaurant serves lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Christmas Eve (24 December) gala dinner per adult: THB 3600
Christmas Eve (24 December) gala dinner per child: THB 1800 (from 4 to 11 years old)
New Year's Eve (31 December) gala dinner per adult: THB 5000
New Year's Eve (31 December) gala dinner per child: THB 2500 (from 4 to 11 years old)
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 600 for adults and THB 300 for children
Airport shuttle service is offered for an extra charge of THB 1300 per vehicle (one way)
Early check-in can be arranged for an extra charge of THB 2000 (subject to availability)
Late checkout can be arranged for an extra charge of THB 2000 (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for THB 1300.0 per day
Pool, spa, & gym (if applicable)
Guests under 6 years old are not allowed in the spa, and guests under 7 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Phuket Swissotel Resort
Swissotel Phuket
Swissotel Resort
Swissôtel Resort Phuket Suites
Swissotel Resort Phuket Kamala
Swissotel Phuket Kamala
Swissôtel Phuket Kamala Beach Suites
Swissôtel Phuket Suites
Swissotel Resort Phuket
Swissotel Phuket Kamala Beach
Swissôtel Resort Phuket Kamala Beach Suites
Swissotel Resort Phuket Kamala Beach
Radisson Suites Phuket Kamala
Swissotel Suites Phuket Kamala Beach
Radisson Resort and Suites Phuket Resort
Radisson Resort and Suites Phuket Kamala
Radisson Resort and Suites Phuket Resort Kamala
Frequently asked questions
Does Radisson Resort and Suites Phuket offer free cancellation for a full refund?
Yes, Radisson Resort and Suites Phuket does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Radisson Resort and Suites Phuket?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Radisson Resort and Suites Phuket?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Radisson Resort and Suites Phuket?
Yes, there's free self parking.
Is an airport shuttle service offered by Radisson Resort and Suites Phuket?
Yes, an airport shuttle is available. The charge is THB 1300 per vehicle one way.
What are the check-in and check-out times at Radisson Resort and Suites Phuket?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of THB 2000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of THB 2000 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Radisson Resort and Suites Phuket and nearby?
Have fun with nearby activities such as boat tours, fishing and hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Radisson Resort and Suites Phuket also has a water slide, a fitness centre and spa services, as well as an arcade and a garden.
Are there restaurants at or near Radisson Resort and Suites Phuket?
Yes, there are 2 on-site restaurants, featuring international cuisine, pool views and poolside dining.
Does Radisson Resort and Suites Phuket have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Radisson Resort and Suites Phuket like?
Radisson Resort and Suites Phuket is a short 12-minute walk from Kamala Beach and 17 minutes' walk from Laem Singh Beach.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Radisson Resort and Suites Phuket Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.0
Location
8.4
Staff & service
7.6
Property conditions & facilities
Popular mentions
Room
Service staff
Food
Beach
Breakfast
Drinks
Reviews
Verified
10/10 Exceptional
26 Jan, 2026
Clean rooms and helpful staff
Christopher
Christopher, 4-night trip
Verified
10/10 Exceptional
16 Dec, 2025
We had a great stay. Staff was excellent, kid club great and right next to pool and gym. Rooms were clean, pool towels and beach towels provided. Hotel is old and some things need upgrades but that didnt impact our stay at all. We had the best time.
Knut Olav
Knut Olav, 5-night trip
Verified
10/10 Exceptional
16 Jan, 2026
Lovely hotel, good warm welcome from the lovely laid on reception and everyone was so helpful. Nice touch the luggage being taken to the room after a long day. Maybe the slide safety needs looking at as we are 20 something and went flying!! Really relaxing start to our trip. We will be back to stay again.
darcey
darcey, 2-night trip
Verified
6/10 Good
9 Feb, 2026
Overall the stay was good. If you are looking for a family oriented hotel but this offered activities and amenities geared towards young families. The resort felt outdated. There was a few times when there was no water but the hotel did try and solve the concern immediately. I found the AC in the rooms were too strong so either you had it on and were cold or had it off and then eventually became too warm. The staff is very friendly.
Sheryl
Sheryl, 1-night trip
Verified
8/10 Very good
14 Sept, 2025
Staff was fantastic however property was a bit dated and not very close to anything
Imran
Imran, 4-night trip
Verified
10/10 Exceptional
30 Mar, 2024
Great experience
Great hotel. Staff and great and friendly.
Mark
Mark, 7-night trip
Verified
10/10 Exceptional
14 Jul, 2024
Highly recommend for families my kids
Reem
Reem, 3-night trip
Verified
10/10 Exceptional
26 Dec, 2023
The staff are amazing. The property needs a little updating . The food was good. Apartment was a good size. Would stay again
Caren
Caren, 2-night trip
Verified
6/10 Good
20 Jan, 2025
Approach was down an alley. Band in evening was good. Main entrance inside the building was beautiful.
Joyce
Joyce, 1-night trip
Verified
6/10 Good
19 Nov, 2025
I read all the reviews and most of them were great, there were a few negative but there is always one. I hate to say it though but they were right. Don't pay for the breakfast, the hot food was always cold. We ended up just having toast or buying 711 to heat up in the morning. The food and beverage prices are western prices so this is not the hotel to sit at the pool bar, though we did 😅.
Our room kept losing lighting, which was so weird and you had to run around in the barely warm water of the shower to get wet. The beds were seriously rock hard, one of the reasons I booked this was the beds had a good star rating??
On a positive, the staff were so prompt and helpful whenever we had an issue. It was always attended to straight away. All the serving and bar staff were great. Can't fault them there.
Narelle
Narelle, 10-night trip
Verified
2/10 Poor
2 Apr, 2024
3 star hotel at best. Pool was dirty. Crib was dirty. Breakfast was not great
Matthew and Jessica
Matthew and Jessica, 2-night trip
Verified
8/10 Very good
24 Nov, 2023
We showed up at the resort about 5:00 PM, (normal check in time is 2:00 PM). We had to wait for about 1 hour, as our rooms was not ready yet. They were nice to give us a complimentary drink as we waited.
Other than that, our stay was fine....
Bradley
Bradley, 1-night trip
Verified
6/10 Good
9 Nov, 2024
Old hotel, not very clean, overall ok
The hotel is old so not a lot to expect but let's just say the upkeep and cleanliness of the place isn't great
All the Sofas and chairs were smelly and dirty like they had never been washed
Had a problem with the showers keeping a single temperature,
Plates at the breakfast and cups from the pool bar were dirty like they hadn't been washed properly
Overall relatively poor-moderate grade in terms of cleanliness
Food was fine, drinks were good, pool is good, facilities ok
The gym was just... very old and not kept very well, sort of like the rest of the hotel
Verified traveller
5-night trip
Verified
6/10 Good
23 Aug, 2024
Property was okay and the rooms were fine but lots of noise nearby from a construction going on in the adjacent plot. Aircon in the room was quite noisy too. The breakfast selection was very good. Unfortunately the pool had small tiles coming off and some were scattered at the bottom of the pool which was very dangerous. Cleanliness average and lots of bugs in the area which meant the fumigation was not top notch considering this was rainy season. Kids were screaming most of the day around the pool area due to the water slide. Kids club was okay but again cleanliness was average so overall the general feel was basic.
Amit
Amit, 3-night trip
Verified
2/10 Poor
2 Mar, 2025
Warning, families should stay away
I've been travelling around the world on different hotel standards, but this hotel is one of the worst I've ever experienced vs our expectations.
We decided to cut our stay short, evem though we were not able to obtain a refund from the hotel management. That basically tells you everything you need to know.
The hotel is fullt worned out, and rooms are exceptionally old. Cabinets falling off, bathroom sink hardly working and AC sounding like a jet motor. It's one of the most uncomfortable beds I've slept in - I would categorise it as Hostel standard.
Furthermore, the hotel is without elevators and we (a family of 5, including a baby with a stroller) were put three staircases up. The hotel staff respectfully listened to our complaints and offered a -1 floor room change or transfer to a sister hotel (which was even worse standard after I did an onsite visit).
I am shocked that the hotel did not offer to refund our remaining nights.
The water slide was temporarily closed without notification to us before arriving
You have to walk through an extremely bad smelling garbage area and cross a highway-like road to get to Kamala Beach
Families should be aware
Erik
Erik, 4-night trip
Verified
8/10 Very good
8 Apr, 2026
Na
Paulina
Paulina, 1-night trip
Verified
8/10 Very good
3 Jan, 2026
Great experience
Martin
Martin, 4-night trip
Verified
2/10 Poor
30 Dec, 2025
When it was Swiss hotel it was much better
BASSEM ANIS
BASSEM ANIS, 5-night trip
Verified
6/10 Good
26 Dec, 2025
No elevator in this hotel is a shocker! Food on menu is not worth it. Breakfast is ok.
dushant
dushant, 4-night trip
Verified
10/10 Exceptional
22 Apr, 2025
We had a wonderful time! Highly recommend, especially for families.
Lindsey Simone
Lindsey Simone, 6-night trip
Verified
10/10 Exceptional
20 Jan, 2025
Wonderful location by the beach in Phuket!
Beautiful room in a great resort!
Jeremy
Jeremy, 4-night trip
Verified
8/10 Very good
6 Sept, 2025
Very good value for money, and very helpful and friendly staff. Room was perfectly fine, and quite spacious. There was a little wear and tear in places, but perfectly clean. Would definitely stay again.
Sam
Sam, 2-night trip
Verified
10/10 Exceptional
17 Jul, 2024
Great property! Great staff, easy to get around
Mark
Mark, 1-night trip
Verified
4/10 Fair
3 Jan, 2026
The service was very poor took 3 days for room service to come fix a the two TV that was not working and even then when they finally did replace them they did not tune them or connect them to the setbox. After 7 complaints I gave up I found trhe service very very poor for the price we paid for the rooms