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The Ritz-Carlton, Koh Samui

Photo gallery for The Ritz-Carlton, Koh Samui

Exterior
Villa, 1 Bedroom, Non Smoking, Resort View | Pool | Outdoor pool
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
6 restaurants, breakfast, lunch, dinner served; local cuisine
Separate bathtub and shower, designer toiletries, hair dryer

Overview of The Ritz-Carlton, Koh Samui

The Ritz-Carlton, Koh Samui

5.0 star property
5-star beachfront resort with spa, near Choeng Mon Beach
9.2 out of 10 Superb
9.2/10 Superb

155 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
9/123 Moo 5, Tambon Bophut, Koh Samui, Surat Thani, 84140
Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Beach umbrellas
  • Beach towels
  • 24-hour room service
  • Business centre
Feel at home
  • Free cots/infant beds
  • Separate bath and shower
  • Living room
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On a private beach
  • Choeng Mon Beach - 26 min walk
  • Chaweng Beach - 8 min drive
  • Fisherman's Village Plaza - 9 min drive
  • Bo Phut Beach - 10 min drive
  • Chaweng Noi Beach - 14 min drive
  • Pralan Ferry Pier - 17 min drive
  • Silver Beach - 17 min drive
  • Lamai Beach - 20 min drive
  • Nathon Pier - 26 min drive

Getting around

  • Ko Samui (USM) - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • One Rai - 3 min walk
  • Shook - 3 min walk
  • Pak Thai - 1 min walk
  • Mr. Eung Restaurant - 3 min drive
  • The View, Melati Beach Resort And Spa - 4 min drive
Map

About this property

The Ritz-Carlton, Koh Samui

The Ritz-Carlton, Koh Samui offers a private beach where you can enjoy the shade from a beach umbrella, plus you'll be within a 10-minute drive of Chaweng Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in Thai massages, facials and body treatments. Shook!, one of 6 restaurants, serves breakfast. Other highlights at this luxurious resort include 2 poolside bars, a fitness centre and a snack bar/deli. Fellow travellers say great things about the pool and helpful staff.

Languages

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 175 units

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 6:00 AM to 11:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 6 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Hiking/biking trails
  • Kayaking
  • Sailing
  • Snorkelling

Working away

  • Business centre
  • 4 meeting rooms
  • Conference space (1335 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Biodegradable drinking straws

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Grab bar near toilet
  • Grab bar in shower

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Day bed

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Bulk dispenser for toiletries

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include Thai massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

Shook! – This restaurant only serves breakfast.
Baan Talat – This restaurant specialises in local cuisine and only serves dinner. Open selected days.
Sea Salt – This restaurant specialises in local and international cuisine and only serves lunch. Open daily.
Pak Tai – This restaurant specialises in local cuisine and only serves dinner. Open selected days.
Tides – On-site cocktail bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 1300 for adults and THB 650 for children
  • Airport shuttle service is offered for an extra charge of THB 2000 per vehicle (one-way. Maximum occupancy 2)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Ritz-Carlton Koh Samui Resort
Ritz-Carlton Koh Samui

Frequently asked questions

Does The Ritz-Carlton, Koh Samui offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Koh Samui does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Koh Samui?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, Koh Samui?
Yes, there's an outdoor pool.
Are pets allowed at The Ritz-Carlton, Koh Samui?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Ritz-Carlton, Koh Samui?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Ritz-Carlton, Koh Samui?
Yes, an airport shuttle is available from 6:00 AM to 11:00 PM on request. The charge is THB 2000 per vehicle one-way.
What are the check-in and check-out times at The Ritz-Carlton, Koh Samui?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon.
What is there to do at The Ritz-Carlton, Koh Samui and nearby?
Have fun with on-site activities such as kayaking, sailing and snorkelling. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Ritz-Carlton, Koh Samui also has 2 poolside bars, 2 bars and a private beach, as well as a fitness centre and a garden.
Are there restaurants at or near The Ritz-Carlton, Koh Samui?
Yes, there are 6 on-site restaurants, featuring local cuisine.
Does The Ritz-Carlton, Koh Samui have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Ritz-Carlton, Koh Samui like?
The Ritz-Carlton, Koh Samui is a short 1-minute walk from Ritz Carlton Beach and 19 minutes' walk from Thongson Bay Beach.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

4/10 Fair

Highly suspect food quality/hygiene
My family of 3 stayed 6 nights over Easter 2023 at a terrace suite. Our suite, the grounds, spa village, facilities and pool were beautiful and well-maintained with friendly service. We ate every meal and every snack at the Ritz and got food poisoning on two occasions. On night 5, our 10yr old got food poisoning after eating a burger from the kids menu room service. She threw up for over an hour. On night 6, I got food poisoning after eating fried rice and noodles from Luk Yu. I barely slept having had to go to the bathroom all night. At any establishment at any price, we need to be able to trust the food quality, especially from the kids menu. At the Ritz, we certainly expect better. Messages to the hotel and Marriot guest services have gone unanswered. Beautiful hotel if you want to have a look. But hard to stay if even the cooked food cannot be trusted.
Joseph, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Beauty property. Lousy & limited food options
Food was awful and expensive. They have you captive because access to outside restaurants not great. For that reason i would not return
Roy, 12-night family trip
Verified Hotels.com guest review

8/10 Very good

There is a lot of walking around the property since it is located on the side of a hill. They are very quick to send a golf cart to pick you up as this is the preferred method of getting around the hotel grounds. Food was great.
William, 6-night romance trip
Verified Expedia guest review

6/10 Good

Verified Orbitz guest review

10/10 Exceptional

The property is an unique experience over the hills in a private beach. We got upgraded to the ultimate villa which is a top-notch phenomenal accommodation with an infinity pool. The staff service is top-notch in terms of attentiveness. The resort managers will come and say hi to you and talk to you about your experience and how to plan your day. The beach is OK for swimming. It is a ultimate resort for couple ratter than family with a very quaint ,relaxing experience ; away from the hustle where the nightlife is. It is situated in a very close proximity to the pier for snorkeling trip as well as to the airport. Overall I would highly recommend this resort again.
Anita SukYin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

cool
Agha Hashim, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Shannon, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Truly deserves its 5 stars
Stunningly beautiful and good True 5 Star experience
Renee, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superb staff and facilities!
Very warmly welcomed to the resort. Staff and facilities were excellent. I will definitely be back to stay and recommend this resort to anyone who values quality.
Martin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel. Excellent Customer Services. Clean and beautiful. I will stay again for sure. Thanks to all the hotel’s staff.
Martha, 5-night romance trip
Verified Expedia guest review