9/123 Moo 5, Tambon Bophut, Koh Samui, Surat Thani, 84140
What's nearby
Bangrak Pier - 5 min drive - 3.6 km
Big Buddha Temple - 5 min drive - 3.4 km
Choeng Mon Beach - 6 min drive - 1.9 km
Chaweng Beach - 7 min drive - 6.0 km
Bo Phut Beach - 18 min drive - 8.8 km
Getting around
Samui Intl. Airport (USM) - 15 min drive
Airport shuttle (surcharge)
Restaurants
One Rai - 3 min walk
Shook - 3 min walk
Carnival - 4 min drive
Garland Samui Restaurant - 4 min drive
Pi Samui - 5 min drive
About this property
The Ritz-Carlton, Koh Samui
The Ritz-Carlton, Koh Samui offers a private beach where you can enjoy the shade from a beach umbrella, plus you'll only be a five-minute drive from Bangrak Pier. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in Thai massages, facials and body treatments. Shook!, one of 6 restaurants, serves breakfast. Other highlights at this luxurious resort include 2 poolside bars, a free kid's club and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Thai
At a glance
Hotel size
175 units
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Supervised childcare*
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle from 6:00 AM to 11:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
6 restaurants
2 bars/lounges
2 poolside bars
Private dining
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Playground
Supervised childcare (surcharge)
What to do
On a private beach
Fitness classes
Yoga classes
Kayaking
Sailing
Boat tours
Snorkelling
Working away
Business centre
4 meeting rooms
Conference space (1335 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Beach umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Fitness centre
An outdoor pool
Full-service spa
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
Comprehensive recycling policy
Biodegradable drinking straws
Banquet hall
Accessibility
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Grab bar near toilet
Grab bar in shower
Room amenities
Be entertained
50-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
Day bed
What to enjoy
Balcony
Individually furnished
Separate living room
Freshen up
Separate bath and shower
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Bulk dispenser for toiletries
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include Thai massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dining
Shook! – This restaurant only serves breakfast.
Baan Talat – This restaurant specialises in local cuisine and only serves dinner. Open selected days.
Sea Salt – This restaurant specialises in local and international cuisine and only serves lunch. Open daily.
Pak Tai – This restaurant specialises in local cuisine and only serves dinner. Open selected days.
Tides – On-site cocktail bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 1300 for adults and THB 650 for children
Airport shuttle service is offered for an extra charge of THB 2000 per vehicle (one-way. Maximum occupancy 2)
Children & extra beds
Supervised childcare is available for an extra charge
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Ritz-Carlton Koh Samui Resort
Ritz-Carlton Koh Samui
Frequently asked questions
Does The Ritz-Carlton, Koh Samui offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Koh Samui does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton, Koh Samui?
Yes, there's an outdoor pool.
Are pets allowed at The Ritz-Carlton, Koh Samui?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Ritz-Carlton, Koh Samui?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Ritz-Carlton, Koh Samui?
Yes, an airport shuttle is available from 6:00 AM to 11:00 PM on request. The charge is THB 2000 per vehicle one-way.
What are the check-in and check-out times at The Ritz-Carlton, Koh Samui?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at The Ritz-Carlton, Koh Samui and nearby?
Have fun with on-site activities such as kayaking, sailing and snorkelling. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Ritz-Carlton, Koh Samui also has 2 poolside bars, 2 bars and a private beach, as well as a fitness centre and a garden.
Are there restaurants at or near The Ritz-Carlton, Koh Samui?
Yes, there are 6 on-site restaurants, featuring local cuisine.
Does The Ritz-Carlton, Koh Samui have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Ritz-Carlton, Koh Samui like?
The Ritz-Carlton, Koh Samui is located a short 19-minute walk from Tongsai Beach.
The Ritz-Carlton, Koh Samui Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
15 December 2024
Hod
Hod, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Hod
Hod, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Rajesh
Rajesh, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Wenjun
Wenjun, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
RAJRISHI
RAJRISHI, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Amazing staff, amazing and wonderful hotel with everything that you need!
MR P G
MR P G, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 September 2024
Rebecca
Rebecca, 5-night trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
Hermann P
Hermann P, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 August 2024
Amazing place, location, wifi and facilities. Breakfast buffet is incredible. The wait for buggies can be long so plan ahead with time.
Marcus
Marcus, 4-night romance trip
Verified Lastminute guest review
10/10 Exceptional
6 August 2024
Excellent
suzie
suzie, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
30 July 2024
Great place to stay with fabulous service
Tariq
Tariq, 5-night family trip
Verified Expedia guest review
2/10 Poor
21 July 2024
Water and wi fi had gone out for a day. Bacteria in pool which caused closure. Service awful and not consistent with ritz Carlton. No proper amenities and property outdated
Piyush
Piyush, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
A very spectacular experience definitely recommended for couples and honeymooners.
Ahmad
Ahmad, 3-night romance trip
Verified Expedia guest review
4/10 Fair
19 July 2024
DANIEL
DANIEL, 3-night trip
Verified Expedia guest review
8/10 Very good
15 July 2024
Overall my stay was pleasant. The villa was beautiful. The food at the buffet was good. Staff was generally nice and pleasant.
The cons: they need to update the rooms. What I mean is that they need to upgrade the to Smart TV, maybe add USB plugs in the room.
The staff seems stressed. They need to smile more when engaging with the guest. the customer service needs some work. At once instant, I called to get a beach towel 3x, on the 4th attempt I ended up going to the lobby and explained what I needed. I had to wait over 20-30 minutes to get a beach towel.
the lady who manages luggage and traffic at the entrance seemed a bit frazzled and didn't have a good grip on the situation and was not very efficient with managing the cars and people. It was confusing.
I forgot my USB plug at home and needed to charge my AirPods. I asked if I could borrow a USB plug. Their response was we do not have any. For a 5 star hotel, you would expect that they will carry one.
I have stayed at other luxury hotels where they are able to anticipate the needs of the guest. I hoped they would have anticipated the needs of guest and be more organized in their response.
That being said, the facility is pretty. I loved the villa and the stay was generally pleasant. I probably would not stay at this facility again.
Amrik
Amrik, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Zaver
Zaver, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 July 2024
Amazing stay!!! 10 out of 10
gitel
gitel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 June 2024
Kavita
Kavita, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 June 2024
casandra
casandra, 7-night trip
Verified Expedia guest review
10/10 Exceptional
14 June 2024
Ryen
Ryen, 3-night trip
Verified Expedia guest review
6/10 Good
19 May 2024
My room was beautiful but the grounds of the hotel was little run down for the ritzs and the main pool was drained empty for repairs and only had a little pool to use .
Wendi
Wendi, 7-night trip
Verified Hotels.com guest review
6/10 Good
11 April 2024
Jacqueline
Jacqueline, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 April 2024
Great customer service
Ashwin
Ashwin, 6-night romance trip
Verified Expedia guest review
4/10 Fair
2 April 2024
Service
Randeep
Randeep, 4-night trip
Verified Expedia guest review
6/10 Good
2 April 2024
Buggy / golf cart is needed to go around the property and at times the wait can be 10-15 mins.