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Royalton Negril, An Autograph Collection All-Inclusive Resort

4.5 star property
Upmarket beachfront hotel with spa, near Seven Mile Beach

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Photo gallery for Royalton Negril, An Autograph Collection All-Inclusive Resort

Outdoor wedding area
Beach/ocean view
Lobby
Lobby
Outdoor pool, pool loungers
Unwind on the pristine white sand beach or by the outdoor pool at Royalton Negril, An Autograph Collection All-Inclusive Resort. Enjoy a rejuvenating hot stone massage or indulge in international cuisine at one of 8 restaurants. The helpful staff has left a lasting impression on previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Free parking
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Health club
  • Outdoor tennis court
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool

For families (6)

  • Children's pool
  • Children's club (free)
  • Separate bath and shower
  • Premium TV channels
  • Garden
  • Terrace
The current price is S$749
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Luxury Presidential one Bedroom swim out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential one Bedroom swim out Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
  • 114 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Luxury Junior Suite swim out

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite swim out

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Private pool

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom ocean view Diamond Club

Flat-screen TV, pay films

Luxury Presidential one Bedroom ocean view Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
  • 114 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Luxury Family Suite ocean view

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite ocean view

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite ocean view Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite ocean view Diamond Club

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom ocean view

Beach/ocean view

Luxury Presidential Two Bedroom ocean view

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 170 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

View all photos for Luxury Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite ocean view Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite ocean view Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman two Bedroom ocean front suite Diamond Club

Flat-screen TV, pay films

Luxury Chairman two Bedroom ocean front suite Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
  • 226 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Presidential Two Bedroom ocean view Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Two Bedroom ocean view Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
  • 170 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

View all photos for Luxury Junior Suite ocean view

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite ocean view

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman three Bedroom ocean front suite Diamond Club

Flat-screen TV, pay films

Luxury Chairman three Bedroom ocean front suite Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
  • 282 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

View all photos for Luxury Junior Suite swim out Diamond Club

View from room

Luxury Junior Suite swim out Diamond Club

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom ocean view

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential one Bedroom ocean view

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
  • 113 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Luxury Chairman four Bedroom ocean front suite Diamond Club

Flat-screen TV, pay films

Luxury Chairman four Bedroom ocean front suite Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
  • 337 sq m
  • Ocean view
  • Sleeps 14
  • 2 King Beds and 4 Queen Beds

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About the area

Map
Norman Manley Boulevard, Negril, Westmoreland

What's nearby

  • Bloody Bay - 1 min walk
  • Hedonism II - 5 min walk
  • Bloody Bay Beach - 5 min walk
  • Seven Mile Beach - 9 min walk
  • Kool Runnings Water Park - 16 min walk

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 101 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬4 min drive
  • Hunter Steakhouse
  • ‪Ackee - ‬16 min walk
  • ‪Hedonism II - Delroy's Bar - ‬5 min walk
  • ‪Mahogany - ‬20 min walk

About this property

Royalton Negril, An Autograph Collection All-Inclusive Resort

At Royalton Negril, An Autograph Collection All-Inclusive Resort, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus you'll be within a 10-minute walk of Seven Mile Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Gourmet Marche, one of 8 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 5 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say great things about the helpful staff.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 407 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:30 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • On-site parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:30 AM
  • 8 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool

What to do

  • On the beach
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio
  • Garden
  • Individually furnished and decorated

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The Royal Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Gourmet Marche – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hunter Staeakhouse – This steakhouse serves lunch and dinner. Open daily.
Zen – This sushi bar specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Gratzie Italian Trattoria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Armadillo – This restaurant specialises in Tex-Mex cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Royalton Negril Resort
Royalton Negril
Royalton Negril All Inclusive
Royalton Negril Resort Spa All Inclusive
Royalton Negril Resort Spa
Royalton Negril Resort Spa All Inclusive

Frequently asked questions

Does Royalton Negril, An Autograph Collection All-Inclusive Resort offer free cancellation for a full refund?

Yes, Royalton Negril, An Autograph Collection All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Royalton Negril, An Autograph Collection All-Inclusive Resort and nearby?

Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Royalton Negril, An Autograph Collection All-Inclusive Resort also has 5 bars, a health club and spa services, as well as an arcade, a picnic area and a garden.

Are there restaurants at or near Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yes, there are 8 on-site restaurants, featuring international cuisine.

Does Royalton Negril, An Autograph Collection All-Inclusive Resort have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does Royalton Negril, An Autograph Collection All-Inclusive Resort have any outdoor private spaces?

Yes, every room features a balcony or patio and a garden.

What's the area around Royalton Negril, An Autograph Collection All-Inclusive Resort like?

Royalton Negril, An Autograph Collection All-Inclusive Resort is on Jamaica Beaches, a short 1-minute walk from Bloody Bay and 9 minutes' walk from Seven Mile Beach.

Royalton Negril, An Autograph Collection All-Inclusive Resort Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Complaint
I paid for nights I didn’t stay at the hotel because hotel wouldn’t honor the third party calling to ask to change to one guest
Dominique, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Beautiful property
Very good stay. Friendly staff, good food in the buffet area and the coffee shop. Room service from the tv sucks. Neither TV would allow me to order, called to place the order over the phone after insisting that the TV was not allowing. The property is huge and we were unfamiliar with all the events taken place and where....
phil, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Horrible Check In Process
One of the worse Check in experience. I waited over 2 hours to get my room. Check in was 3p, I arrived after 2p and didn’t get my room until at 5p. When asked for my room, the person who go somewhere and they reappeared 30 minutes later. Meanwhile, I have a sick child with an ear infection. We’ve been up since 5am and flew to Jamaica for what should have been a memorable experience, instead this was our experience. On top of which, my Stepdad came to visit me and I left him in the lobby to run and get something from our room only for him to tell me he was asked to wait in his car because he cannot Wait in the lobby. I was so embarrassed and disgusted. I will never return to this hotel and I wanted to experience this property to be able to relate to our American Express Centurion Travel, but I will never recommend this property. Horrible service.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

Ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Expedia guest review

8/10 Very good

When I check in there was a agent Kimberlee Cornaldie she greeted me with smiles made my stay comfortable 5/5 every day she check on me told me where to go. What yo do and where to eat.
Tyree, 4-night trip
Verified Expedia guest review

4/10 Fair

Disorganized and mismanaged. Slow and flawed checkin and checkout. Buffet was much better than the specialty restaurants (weird) and bars were always out of all but the basic drinks.
1-night trip
Verified Hotels.com guest review

2/10 Poor

I was so so disappointed about this hotel .i travel all around the world but this one was the worst .the staffs was so unprofessional they just dont care to work.the had the biggest roach.i took pic.my room got flooded. I reported it and no one can to assit us .this was my brithday weekend. It was a discount.
Verified Expedia guest review

4/10 Fair

Myisha, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Beach easille and very beautiful.
Thusiya, 6-night trip
Verified Expedia guest review

6/10 Good

The property is beautiful and the room was excellent. Service gets mixed reviews for me. Check in was great the attendant was superb but I cannot remember her name. Check out was also great. My Expedia rep was awesome. We love her. For F&B is disappointing in most area. Alexia at Grazie was wonderful, she was so attentive and proper. Andreann-Cocktail waitress was full of great service. Toniann at Hunter was our worst experience. She used expletives at our table while she was upset at another table that needed her attention. I want Cabernet Sauvignon but she stated it was finished I started Merlot. She eventually found a bottle and brought it to the table for which I appreciated. But she did not want to change the wine glass. I had to tell her don’t worry and this was when she got another glass. We had to asked Ryan (another waiter)for a straw as she went to stand at the hostess station. We just wanted to eat and leave. Room service was timely and courteous. Coffee shop consistently good. Sports bar also was good.
Richard, 3-night romance trip
Verified Expedia guest review

6/10 Good

Delicious food and good entertainment. Disappointed in butler service. He was unavailable almost the entire stay. The jacuzzi wasn’t working the entire trip.
Daniquea, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Here’s a quick summary you could post about Royalton Negril on Expedia: Had an amazing stay at Royalton Negril! This all-inclusive resort exceeded my expectations with exceptional service, delicious food, and a beautiful setting. The staff was friendly and attentive, making my experience unforgettable. Highly recommend for a relaxing and luxurious getaway in paradise!
lockeisha, 1-night family trip
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

10/10 Exceptional

I received excellent Customer Service, the staff were very accommodating. A special thumbs up to Chantae from Guest Services. She went above and beyond to ensure our stay was relaxing and enjoyable.
Kadine, 1-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Bruce, 4-night trip
Verified Expedia guest review

2/10 Poor

Review of Royalton Negril: A Disappointing Experience I recently stayed at Royalton Negril, and it was by far one of the worst hotel experiences I've ever had. From the moment I arrived, the problems began. My Expedia reservation was not acknowledged, and I was unexpectedly asked to pay more than what was quoted. My guests and I were left waiting for over six and a half hours before we could access our rooms, which was incredibly frustrating after a long day of travel. During that time, we had to request water and food, only to find the options available were limited and unappetizing. The staff lacked basic customer service skills and empathy, making an already stressful situation even worse. Throughout our stay, we experienced multiple power and water outages, which added to the overall discomfort. The dining experience was equally disappointing. The food in the restaurants was often overcooked, cold, and of low quality, and room service was virtually non-existent, with many items unavailable. To top it all off, the air conditioning in the restaurants was turned off, leaving us feeling hot, fatigued, and lightheaded. Despite my attempts to reach out to management and guest relations, no one ever came to address my concerns. This was supposed to be a special trip for my 48th birthday, but it turned into a series of unfortunate events. I would not recommend Royalton Negril to anyone seeking a pleasant and relaxing getaway.
Tammy, 4-night family trip
Verified Expedia guest review

2/10 Poor

Upon arrival most of the staff at the Royalton was on a strike. We had a hard time getting on the property because they placed a charter bus along the entrance way to block off the patrons from getting onto the premises. The first day on the resort none of the restaurants was open. We only had access to the Buffett which was limited in selection. We were told to arrive to the buffet prior to opened to ensure we get food. We had to use paper plates to eat off of and we were told to hold onto the plastic forks because they were uncertain they would not run out of supplies. It took 2 hours to access our hotel room. We did not receive butler service until Thursday, the day before our departure. We didn’t have room service until the day before our departure. There was no security on the property tor three days. We had no servers on the beach. We had to walk a long distance to get food as opposed to the luxury of the diamond club service which comes with these additional services. The entire time the staff talked about the strike and the issues with Managment, which caused more stress. The staff who was serving us were working in positions outside of their original roles. It was obvious most of them did not know what they were doing. The food tasted like slop. Management didn’t issue an apology which I am still waiting on. My husband and I happened to be watching the news only one footage of the hotel strike. This was truly a horrible experience.
Patrice, 4-night family trip
Verified Expedia guest review

2/10 Poor

Charmisha, 6-night trip
Verified Expedia guest review

2/10 Poor

Out of all of the times that I’ve been to Jamaica, this was by far my worst experience at a resort. My sister and I decided to throw a surprise 60th celebration for my mother and from the time we arrived, we had problems. We were unable to check in for about an hour because the company hadn’t taken payment off the card provided which they had should have done a week prior. When I tried to message the company to make sure they processed the payment like I was told, I received a message that they had gone home for the day, but that they had left a bottle of champagne and a bday card in “a” room. I had to transfer money to a different card so that they could use a physical card that I had with me which cost me an additional $75. Once we got to the rooms, they left the champagne and card in the wrong room. Throughout the duration of the stay, we had loss of power, loss of water, and then when we were gained water, no hot water. There was no room service , after two days, no restaurants and no access to the pools. When we walked up to try to use the pool before learning that the entire staff had gone on strike, a security guard stopped and told us that we could not use the pool but that we could swim in the sea. It was pitch black outside. we asked what we were supposed to do, she shrugged her shoulders. We just returned to our rooms. The staff never once mentioned initially that they had gone on strike, we had to learn that from another patron of the hotel. Food was scarce as wel
Charmisha, 6-night family trip
Verified Expedia guest review

2/10 Poor

For the most part hotel staff, was very nice but we were treated poorly-rooms had no mini bar, took us a couple days to get iron in the room. There was initially no complimentary gift birthday celebration for a relative and I who celebrated our bdays. We were eventually provided with 1 bottle of wine. We were ask before our check out time, what time we were leaving. Just all round poor customer service. I hope it gets better…..
Loriann, 5-night trip
Verified Expedia guest review

8/10 Very good

Michaela, 2-night trip
Verified Expedia guest review

6/10 Good

Food was not good, at all. The Butler staff was 100. Week we went was a big music festival and property was like spring break with inappropriate behavior and weed everywhere. Not the best family experience. Not a 5 star, was fun, but would not go back.
Jason, 7-night trip
Verified Expedia guest review

8/10 Very good

Linford, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Staff is rude- my upgrade was falling apart and chair broke- tv not working and phone wasn’t either. When I complained instead of reimbursing me the upgrade they gave me a free upgrade to go back. Shows they don’t care! Don’t recommend at all
Alexandra, 3-night romance trip
Verified Expedia guest review