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Serenity Suites

3.5 star property
Bucaramanga hotel with outdoor pool and restaurant

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Serenity Suites

Outdoor pool
Exterior
Property entrance
Premium bedding, minibar, desk, blackout curtains
Bar (on property)

Reviews

10 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Free breakfast
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Premium bedding, minibar, desk, blackout curtains

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Living area

Deluxe Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, Balcony

Premium bedding, minibar, desk, blackout curtains

Suite, Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Presidential Room

Premium bedding, minibar, desk, blackout curtains

Presidential Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Similar properties

Reception

HOTEL PLAZUELA REAL

Pool
Pet-friendly
Free parking
Free WiFi
7.2 out of 10, Good, (12)
The price is S$49
includes taxes & fees
28 Dec - 29 Dec
HOTEL PLAZUELA REAL
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About the area

Map
Carrera 48B No. 53A-10, Altos de Pan de Azúcar, Bucaramanga, 680003

What's nearby

  • Cabecera Shopping Mall - 4 min drive - 2.1 km
  • University of Santander - 5 min drive - 3.0 km
  • Cacique Shopping Mall - 5 min drive - 3.3 km
  • Canaveral Mall - 6 min drive - 4.7 km
  • Alfonso Lopez Stadium - 8 min drive - 5.7 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 51 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hamburguesas El Garaje - ‬11 min walk
  • ‪Snob Premium Donuts - ‬19 min walk
  • ‪De Mil Amores - ‬18 min walk
  • ‪Colombian Drive thru - ‬19 min walk
  • ‪Ritmo Pizza - ‬3 min walk

About this property

Serenity Suites

When visiting Bucaramanga, Serenity Suites is a great choice to consider. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a terrace and a garden.

Languages

English, French, Spanish

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 18
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property accepts credit cards.

Also known as

Serenity Suites Hotel Bucaramanga
Serenity Suites Bucaramanga
Serenity Suites Hotel
Serenity Suites Bucaramanga
Serenity Suites Hotel Bucaramanga

Frequently asked questions

Does Serenity Suites offer free cancellation for a full refund?
Yes, Serenity Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serenity Suites?
Yes, there's an outdoor pool.
Are pets allowed at Serenity Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Serenity Suites?
Yes, there's free self parking.
Is an airport shuttle service offered by Serenity Suites?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Serenity Suites?
You can check in starting at 3:00 PM. Check-out time is 1:00 PM.
What is there to do at Serenity Suites and nearby?
Serenity Suites has an outdoor pool and a garden.
Are there restaurants at or near Serenity Suites?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Serenity Suites like?
Serenity Suites is a short 14-minute walk from La Flora Ecological Park and 19 minutes' walk from Autonomous University of Bucaramanga.

Serenity Suites Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Exceptional

Best stay in Colombia!
Most awesome place ever! Beautiful home, safe, attractive neighborhood. Owner GUS made us feel like family. Wonderful fresh blended lemonade upon our arrival. Gus provided terrific suggestions re; eating out, and activiities to add to our tour. Without his suggestion, we would have missed the gondola ride in the Andes which was incredible. Beautiful and relaxing pool and hot tub after a long day of traveling/tours. Great view of the city from our room. We would like to return to Bucaramanga and Serenity Suites.
Debbie, 2-night trip
Verified Travelocity guest review

10/10 Exceptional

Wake up in a birds paradise a top of the city
Getting to Serenity Suits you think you are leaving the city. The road climbs up a steep hill surrounded by forest. Soon you are at the top of a hill in a quiet modern neighbourhood where you have the most astounding view of the city. Serenity Suits is located in a secluded street (our taxi driver had to ask for directions), a dead end street next to a forest park full of a variety of birds and a trail that takes you down to town on a beautiful walk. Although you are almost out of the city, you are 10 minutes from great shopping (Shop for locally hand made leather products) and 20 from downtown (visit the market in carrera 15) in taxi rides that cost less than 5 bucks.  Hosts Sandra and Gustavo run this boutique hotel like their own home and treat you like family without being intrusive. We stayed with them for three nights as part of a recent backpacking trip to Colombia. Our room had a balcony with a full view of the city. We had the same wonderful view from the shower! The room was modern, with air conditioning TV and ample space. We were woken up in the morning to soothing wild bird songs. We were treated  to a magnificent breakfast that Sandra cooked for us every morning with her own take on traditional Santanderean food. We did bird watching while having breakfast at the balcony: What a Treat! Gustavo and Sandra looked after us offering suggestions and directions to places to visit, eat and hung out. Thney have a trusted taxi driver that they called when needed. Gustavo
Verified Expedia guest review

10/10 Exceptional

Our stay at Serenity was lovely
Beautiful setting with view and very attentive hosts. The room was artistically and carefully designed with luxurious amenities. Healthy fresh breakfast on patio overlooking the spa and swimming pool. I highly recommend to other travelers to stay at this fine hotel .
Verified Orbitz guest review

10/10 Exceptional

Elegant Stay
An elegant, safe, and comfortable stay with a beautiful family in Bucaramanga.
Verified Expedia guest review

10/10 Exceptional

Recomendadisimo
El lugar es hermoso, puedes ver la ciudad desde el balcón del restaurante. La comida es deliciosa, es limpio, está bien ubicado. Lo mejor es el servicio. Sandra, su esposo Gustavo y su hija son personas muy amables, todo el tiempo están pendientes de ti. Sin duda alguna, regresaría a Serenity Suites.
Verified Hotels.com guest review