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Pullman Luang Prabang

5.0 star property
Mountain hotel in Luang Prabang with 3 outdoor pools and 2 bars/lounges

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Pullman Luang Prabang

Photo gallery for Pullman Luang Prabang

Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Exterior
Interior
Minibar, in-room safe, desk, blackout curtains

Overview of Pullman Luang Prabang

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Ban Pong Wanh, Luang Prabang, Louangphabang, 06000
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free children's club
  • 24-hour fitness centre
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
  • Babysitting
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

View all photos for Deluxe Room, 1 King Bed, Mountain View (Premium)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Mountain View (Premium)

  • 66 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Garden View

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Garden View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

About this area

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Fullmoon Cafe - 5 min drive
  • เฝอจันถนอม - 5 min drive
  • Manda de Laos - 6 min drive
  • QQ Restaurant & Bar - 4 min drive
  • Khmu Café - 6 min drive
Map

About this property

Pullman Luang Prabang

A great choice for a stay in Luang Prabang, Pullman Luang Prabang features a free kids' club and offers an airport shuttle (available 24 hours) for USD 18 per vehicle. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and international cuisine is served at L'Atelier, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar and a 24-hour fitness centre.

Languages

Chinese (Mandarin), English, French, Lao, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Barbecue grills
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Babysitting (surcharge)
  • Children's menu
  • Children's games
  • Pool toys

What to do

  • Fitness classes
  • Yoga classes
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Free pool cabanas
  • Golf caddy on-site
  • Golf cart on-site
  • Golf clubs on-site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness centre
  • 18 holes of golf
  • 3 outdoor pools
  • Art gallery on-site
  • Full-service spa
  • Massage/treatment rooms
  • Water slide
  • Lockers available
  • Banquet hall

Room amenities

Be entertained

  • 43-inch TV

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 11 years old are not allowed in the spa.

Dining

L'Atelier – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Junction – On-site bar. Happy hour is offered. Open 24 hours. Open daily.
H2O – This bar only serves lunch. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18 for adults and USD 9 for children
  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 66 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 11 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Pullman Luang Prabang Hotel
Pullman Luang Prabang (opening Mid Of 2017)
Pullman Luang Prabang (opening December 2016)
Pullman Luang Prabang (opening Late February 2017)
Pullman Luang Prabang Hotel
Pullman Luang Prabang Luang Prabang
Pullman Luang Prabang Hotel Luang Prabang

Frequently asked questions

Does Pullman Luang Prabang offer free cancellation for a full refund?
Yes, Pullman Luang Prabang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pullman Luang Prabang?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pullman Luang Prabang?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Pullman Luang Prabang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pullman Luang Prabang?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Pullman Luang Prabang?
Yes, an airport shuttle is available. The charge is USD 18 per vehicle one-way.
What are the check-in and check-out times at Pullman Luang Prabang?
You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Pullman Luang Prabang and nearby?
Have fun with nearby activities such as boat tours, hiking and kayaking. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Pullman Luang Prabang also has 2 bars and a water slide, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Pullman Luang Prabang?
Yes, L'Atelier offers international cuisine.
Does Pullman Luang Prabang have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The hotel was beautiful and the staff was excellent. I will definitely stay at Pullman on my next visit to Luang Prabang.
Nicholas, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Victor, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 4-night trip
Verified Hotels.com guest review

6/10 Good

Chanvit, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chanvit, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The staffs are great and friendly. They are providing excellent services and we have a great time there. There is room for improvement on the mattresses and pillows and the patio’s furniture.
Cindy, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Cara, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jesse, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Forest, 10-night trip
Verified Hotels.com guest review

2/10 Poor

Hyung kun, 1-night trip
Verified Hotels.com guest review