Albergo Ristorante la Terrazza - Belgirate

Worst thing about staying here was being locked out and having to climb up the drainpipes to access the bedroom! Myself and my husband were staying at another hotel nearby and our son decided to fly out and join us for a few days, he left us to go back to his accommodation around 10.30pm on the second night to discover he was locked out and there was no-one staying overnight or anyone answering the emergency phone number. The next morning he was handed a key for the main door but had we known the owner or manager wasn't available on the premises so he would either be locked in or locked out we would never have booked it. It is a worry that in an emergency there would be no help available in the night. It may be early in the season but there should be some indication that there is no-one available other than for breakfast and the premises will be locked or closed during the day and night. Not much of a breakfast, had early evening meal there the first night (looked to be reasonably priced on menu - risotto between 2, small dish of ravioli, beer and half carafe of house wine) but when we paid bill at the end of the stay, it appears to have cost another 70 Euros with no invoice or receipt provided. We generally paid around 40 Euros for similar meals elsewhere in much better establishments and the wine is generally cheap in Italy!