GF-27, No. 193, Pinggiran Sungai Melaka, Jalan Persisiran Bunga Raya, Malacca City, Melaka, 75100
What's nearby
Jonker Street Night Market - 14 min walk - 1.2 km
A Famosa - 20 min walk - 1.7 km
Mahkota Medical Center - 4 min drive - 3.1 km
Dataran Pahlawan Melaka Megamall - 5 min drive - 3.4 km
Hatten Square - 5 min drive - 3.3 km
Getting around
Malacca Intl. Airport (MKZ) - 15 min drive
KB17 Pulau Sebang/Tampin Station - 32 min drive
Restaurants
Lian Pang Kopitiam - 5 min walk
Seoul Garden - 2 min walk
Mama Seafood Restaurant - 6 min walk
PAMPAS Sky Dining - 1 min walk
Sambal & Style - 5 min walk
About this property
The Shore Hotel & Residences
The Shore Hotel & Residences features a rooftop terrace and puts you within a 15-minute walk of Jonker Street Night Market. Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness centre for a workout. Other highlights include an indoor pool, a children's pool and a garden.
Languages
Chinese (Mandarin), English, Indonesian, Malay
At a glance
Hotel size
511 rooms
Arranged over 42 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Coffee shop
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Basketball
Shopping
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Pool loungers
Romance packages
Facilities
3 buildings/towers
ATM/banking
Rooftop terrace
Garden
Fitness centre
An indoor pool
Shopping centre on-site
Bike parking
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony
Freshen up
Rainfall shower heads
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Food and drink
Free bottled water
Fees & policies
Refundable deposits
Deposit: MYR 100.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: MYR 2 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 25 for adults and MYR 20 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 7:00 PM
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Shore Residences Apartment Melaka
Shore Residences Apartment
Shore Residences Melaka
Shore Residences Aparthotel Malacca
Shore Residences Aparthotel
Shore Residences Malacca
Shore Hotel Malacca
Shore Malacca
The Shore Hotel Residences
The Shore & Residences
The Shore Hotel Residences
The Shore Hotel & Residences Hotel
The Shore Hotel & Residences Malacca City
The Shore Hotel & Residences Hotel Malacca City
Frequently asked questions
Does The Shore Hotel & Residences offer free cancellation for a full refund?
Yes, The Shore Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Shore Hotel & Residences?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7 AM to 7:00 PM.
Are pets allowed at The Shore Hotel & Residences?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Shore Hotel & Residences?
Yes, there's free self parking.
What are the check-in and check-out times at The Shore Hotel & Residences?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Shore Hotel & Residences and nearby?
On-site recreation at The Shore Hotel & Residences includes basketball. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near The Shore Hotel & Residences?
Yes, there's an on-site restaurant.
Does The Shore Hotel & Residences have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Shore Hotel & Residences like?
The Shore Hotel & Residences is located by the river, a short 14-minute walk from Jonker Street Night Market and 11 minutes' walk from Little India.
The Shore Hotel & Residences Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
6.6/10
Staff & service
6.6/10
Amenities
6.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Good
5 October 2024
Wedding Anniversary Getaway
Very run down establishment. Only 1 lot of shampoo and body wash provided for a couple over two nights.
The air conditioner is noisy and only operates at 18’.
There is no towel attendant for The Shore Hotel patrons ( share middle pool with Swisse Gardens who pay less for rooms and get towels) and vending machine was broken, so couldn’t get water or snacks.
There was always issues with the elevators.
Not much in the shopping complex.
Loved the Roof Top Pasma Bar. Staff there were absolutely amazing.
Sara
Sara, 2-night trip
Verified Hotels.com guest review
4/10 Fair
20 September 2024
Long waiting time for lift. A lot of time wasted just to wait lift. Wait time up to 30mins.
THUAN CHONG
THUAN CHONG, 2-night family trip
Verified Expedia guest review
2/10 Poor
20 May 2024
Rooms are dusty and dirty…. Especially the bathroom is smelly. Long wait for the lifts. Very poor quality.
Kavithaa
Kavithaa, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
26 February 2024
Perfect for my first time trip to Hatyai. Definitely will stay here again.
Muhammad Izham
Muhammad Izham, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 February 2024
Poh Syiang
Poh Syiang, 1-night trip
Verified Expedia guest review
8/10 Very good
19 February 2024
The residence didn't have WIFI but the place was good, clean and spacious overall. The toilets were clean too, although not perfect, is well maintained.
Water pressure from the shower is so-so but can do the job. The only drawback is that the cupboards seems a little dusty, so we didn't put anything in.
The aircon to the gym was also not working and equipment doesn't seem to be very well maintained. However, it should be ok for the price.
Ming Long
Ming Long, 4-night family trip
Verified Expedia guest review
4/10 Fair
9 January 2024
Edward
Edward, 10-night trip
Verified Expedia guest review
6/10 Good
29 November 2023
Lift not working. have to wait more than 30mins to go up and down.
Khai Shin
Khai Shin, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 October 2023
Please upgrade the lift.
Amy Teo
Amy Teo, 1-night trip with friends
Verified Expedia guest review
6/10 Good
19 September 2023
Disappointed
One of the room toilet was choked, water supplied is lousy and TV remotecontrol was not given. The corridor was dirty.
Jenny
Jenny, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
16 July 2023
I’ve booked apartment and studio suite. Both units are quite spacious but the conditions are not really good..wall paper in the apartment being tore, no unifi, airconds are not well functioning. As for the studio, the bed sheet got some stains and some parts are tore and housekeeping should be improved.
Norfaraein Binti
Norfaraein Binti, 1-night family trip
Verified Expedia guest review
4/10 Fair
28 June 2023
Mohamad Shafiq Ali
Mohamad Shafiq Ali, 3-night trip
Verified Expedia guest review
4/10 Fair
5 June 2023
Nice Place, Not Customer Centric Trained Staff
I booked 2 Rooms, me and my friend. I happened to reach early and wanted to check-in both rooms and get the keys as my friend will arrive past midnight. The Staff refused to allow me to check-in on behalf of my friend, unless he sees the ID of the person; even though i booked the room under same booking. After exchange of unhappy and unpleasant conversations, finally we got the room and it late night and miserable experience of checking-in.
I parked the car next to the hotel and to find that in the morning that it was premium paid parking and hotel did not update anything about parking while checking in.
The room internet wasn't working.
After few years of numerous visits and even booking this place for friends and groups, this experience leaves me no choice and i have no plans to book this hotel again.
Overall, it makes my last visit to this place...
Nice Place, Nice View, Not Customer Centric Trained Staff.
Srinivas
Srinivas, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
31 October 2022
Poor condition. I have waited almost 20 mins for the lift during check-out hour
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
11 October 2022
THE WORST HOTEL NOT ONLY IN MALACCA, BUT IN MALAYSIA
- The whole unit is dirty! There are lots of dirty marks on the sofa. euuww.. The wall and toilet wall are dirty. It’s like they can’t afford a cleaner
- No Wifi! Come on man.. It’s 2022 already!
- Extra towell need to pay rm10. Whatttt???? First time in my life!!
- Oven and washing machine are not allowed to be used. Then what’s the purpose of putting those amenities???
- The parking is confusing
- RM1.5k for two nights with this bad condition, not worth ghe price at all
Long story short, NOT RECOMMENDED AT ALL
Zaim Luqman
Zaim Luqman, 2-night trip
Verified Expedia guest review
4/10 Fair
7 September 2022
Disappointed
Room dirty, bedsheets dirty, no wifi, lift need to wait long time.
Low
Low, 2-night family trip
Verified Hotels.com guest review
6/10 Good
11 August 2022
Stanley
Stanley, 1-night trip
Verified Hotels.com guest review
4/10 Fair
23 July 2022
car park no convenience
signage to hotel confusing
lifts no sufficient, 4 lifts for 42 stories hotel
room maintenance is bad on floor, toilet, furniture
the worst is the air conditioner noise, I have to turn off the AC in order to sleep.
Boon Siong
Boon Siong, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
18 June 2022
Ted
Ted, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
16 June 2022
Horrible stay.
Horrible room. The toilet was dirty with soiled toilet paper on the toilet floor when we checked in. The phone on the table wasn’t working. The heater wasn’t working. The aircon wasn’t cold. The basin was clogged. There are no good channels on the TV. One man receptionist. Told them about the basin clog , but they didn’t bother to repair it or change my room. Extra towel is chargeable . No daily housekeeping . First and last time to stay there. One word - horrible.
Victor
Victor, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 May 2022
Chee Kuun
Chee Kuun, 1-night trip
Verified Hotels.com guest review
4/10 Fair
2 December 2021
Will not repeat this hotel until they improve all.
Check-in process not so convenience. No Bell Boy can help for your luggage. Not Baby Crib available even in filter Hotel.com said got. Water heater not function, technician come then okay. But afterward our unit was blackout at 3 AM, but no technician available, they said we need to change to another unit. No wonder this hotel only got 3 star. Only got 4 lift available. Their level 2 the Shore Ocenarium and the Shore Sky at level 42 floor is awesome. Worth to come to these 2 place if stay here but closed every wednesday. Plan properly.
Muhammad Fadzil
Muhammad Fadzil, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
11 November 2021
No enough lift and stress waiting during checkout. Lift share with staff that cleanup room