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All properties in Nur-Sultan, Kazakhstan

The St. Regis Astana

Luxury hotel with spa, near Kazakhstan Ministry of Foreign Affairs

  • Free WiFi and free parking
From
S$236

Image gallery

  • Presidential Suite - Guest Room
  • Presidential Suite - Guest Room
  • Pool
  • Ambassador Suite - Living Room
  • Presidential Suite - Guest Room
Presidential Suite - Guest Room. Image 1 of 88.
1 / 88Presidential Suite - Guest Room
1 Kabanbay Batyr Avenue, Nur-Sultan, 010000, Kazakhstan
9.8.Exceptional.
  • Simply the best in Nur-Sultan with the Ritz-Carlton

    May 11, 2021

  • We came for a “staycation” because our other travel plans were cancelled due to Covid19.…

    Mar 23, 2020

See all 11 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 120 guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 1 indoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)

What’s around

  • On the riverwalk
  • Kazakhstan Ministry of Foreign Affairs - 36 min walk
  • Bayterek Tower - 41 min walk
  • Khan Shatyr - 42 min walk
  • Keruen - 2.4 mi / 3.8 km
  • Presidential Palace - 2.6 mi / 4.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Grand Room, 1 King Bed, Non Smoking, Balcony
  • Junior Suite, 1 Bedroom, Non Smoking, Balcony
  • Suite, 1 Bedroom, Non Smoking, River View
  • Royal Suite, 1 Bedroom, Non Smoking, River View
  • Presidential Suite, 1 Bedroom, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, River View
  • Grand Room, 1 King Bed, Non Smoking, River View

What’s around

Landmarks

  • On the riverwalk
  • Kazakhstan Ministry of Foreign Affairs - 36 min walk
  • Bayterek Tower - 41 min walk
  • Khan Shatyr - 42 min walk
  • Keruen - 2.4 mi / 3.8 km
  • Presidential Palace - 2.6 mi / 4.2 km
  • Kazakhstan Central Concert Hall - 3 mi / 4.8 km
  • Palace of Peace and Reconciliation - 3.4 mi / 5.5 km
  • EXPO 2017 - 5.2 mi / 8.4 km

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 17 min drive
  • Astana Railway Station - 9 min drive
  • Airport shuttle (surcharge)
map
See on map
1 Kabanbay Batyr Avenue, Nur-Sultan, 010000, Kazakhstan

At a glance

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Children's club*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Number of indoor pools - 1
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Fitness facilities
  • Steam room
  • Sauna
  • Arcade/game room

Working away

  • 24-hour business center
  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 12379
  • Conference space size (meters) - 1150
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Azerbaijani
  • Chinese
  • English
  • German
  • Italian
  • Russian
  • Turkish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Balcony or patio
  • Number of living rooms

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LED TV
  • Satellite TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Iridium Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

The Grill - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

La Rivere - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

St. Regis Bar - Overlooking the garden, this bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

St. Regis Summer Terrace - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of KZT 14990 for adults and KZT 7495 for children (approximately)
  • Airport shuttle service is offered for an extra charge of KZT 15000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Childcare is available for an extra charge
  • Rollaway beds are available for KZT 15000.0 per day
  • Children's club access is available for an extra charge
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 7 AM to 11 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

Also known as

  • St. Regis Astana Hotel
  • St. Regis Astana Hotel Nur-Sultan
  • St. Regis Astana Nur-Sultan
  • Hotel The St. Regis Astana Nur-Sultan
  • Nur-Sultan The St. Regis Astana Hotel
  • The St. Regis Astana Nur-Sultan
  • St. Regis Astana Hotel
  • St. Regis Astana
  • Hotel The St. Regis Astana
  • St Regis Astana Nur Sultan
  • St. Regis Astana Hotel Nur-Sultan
  • St. Regis Astana Nur-Sultan
  • Hotel The St. Regis Astana Nur-Sultan
  • Nur-Sultan The St. Regis Astana Hotel
  • The St. Regis Astana Nur-Sultan
  • St. Regis Astana Hotel
  • St. Regis Astana
  • Hotel The St. Regis Astana
  • St Regis Astana Nur Sultan
  • The St. Regis Astana Hotel
  • The St. Regis Astana Nur-Sultan
  • The St. Regis Astana Hotel Nur-Sultan

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The St. Regis Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Express check-in is available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Hardees (12-min walk), Kusselita (14-min walk), and KFC - Hardee's (15-min walk).
  • Yes, an airport shuttle is available. The charge is KZT 15000 per vehicle one-way.
  • The St. Regis Astana has 2 bars, a spa, and an indoor pool, as well as a 24-hour health club, an arcade, and a garden.
9.8.Exceptional.
  • 10.0.Exceptional

    I had pleasure staying at St.Regis this past week. The staff is wonderful and they were always there to help! The place itself and the rooms are Gorgeous and spacious, I’ve stayed in St.Regis properties before but the one in Astana by far absolutely BEST one! I’ll always stay at St.Regis next time I’ll be visiting Kazakhstan in the future! I’d like to say a special Thank you to my butler Gauhar and Tatyana, they were wonderful and always there for me! Thank you ladies!

    6 night business trip, Jun 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing Hotel. All in top class Staff is professional and helpful Location is great

    3 night trip, Mar 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Suveränt hotell.

    Ett absolut topphotell. Suverän service. Rekommenderas verkligen!

    Amalendu, 3 night business trip, Sep 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Saniya, 1 night business trip, Oct 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Yazeed, 3 night business trip, Aug 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Bruno, 2 night trip, Nov 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    3 night trip, Aug 21, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Kairat, 1 night business trip, Apr 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Kairat, 1 night business trip, Mar 16, 2019

    Verified Hotels.com guest review

See all 11 reviews