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Rahat Palace Hotel

Luxury hotel in Almaty with indoor pool and bar/lounge

  • Free WiFi
From
S$74

Image gallery

  • Pool
  • Pool
  • Presidential Suite - Living Area
  • Junior Suite - Living Area
  • Pool
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29/6 St. Satpaev Avenue, Almaty, 050040, Kazakhstan
8.6.Fabulous.
  • Glass lift malfunctioned and we were trapped in lift for a while. No sound when presses…

    Sep 23, 2019

  • Rakhat Palace is still a lovely hotel with great beds and nice rooms, but the public…

    Mar 3, 2021

See all 70 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Convenient
  • Free WiFi
  • Pool
  • Airport transfer
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 285 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • Almaty Central Stadium - 16 min walk
  • Republic Square - 30 min walk
  • Casino Zodiak - 30 min walk
  • St Nicholas Cathedral - 31 min walk
  • National Museum of Kazakhstan - 36 min walk
  • Presidential Palace - 37 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed
  • Standard Twin Room
  • Deluxe Room, 1 King Bed
  • Executive Suite
  • Junior Suite
  • Presidential Suite

Location

29/6 St. Satpaev Avenue, Almaty, 050040, Kazakhstan
  • Almaty Central Stadium - 16 min walk
  • Republic Square - 30 min walk
  • Casino Zodiak - 30 min walk

What’s around

Landmarks

  • Almaty Central Stadium - 16 min walk
  • Republic Square - 30 min walk
  • Casino Zodiak - 30 min walk
  • St Nicholas Cathedral - 31 min walk
  • National Museum of Kazakhstan - 36 min walk
  • Presidential Palace - 37 min walk
  • Colibri - 39 min walk
  • Nedelka Park - 42 min walk
  • Almaty Opera House - 2.3 mi / 3.8 km
  • Dostyk Plaza - 2.6 mi / 4.2 km
  • Zenkov Cathedral - 2.7 mi / 4.3 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 38 min drive
  • Almaty Station - 17 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 285 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2368
  • Conference space size (meters) - 220

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1995
  • Elevator
  • Designated smoking areas
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub only
  • Designer toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Dzhambul - This restaurant specializes in international cuisine and serves breakfast and lunch.

Grill - This restaurant specializes in American cuisine and serves dinner only.

Tau Samal (seasonal) - This café specializes in Modern European cuisine and serves lunch and dinner. Open daily.

Yourt Bar & Lounge - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.

Small print

Also known as

  • Hotel Rahat
  • Rahat Palace Hotel Hotel
  • Rahat Palace Hotel Almaty
  • Rahat Palace Hotel Hotel Almaty
  • Hotel Rahat Palace
  • Rahat Palace
  • Rahat Palace Almaty
  • Rahat Palace Hotel
  • Rahat Palace Hotel Almaty

Optional extras

Rollaway beds are available for KZT 6720 per day

Buffet breakfast is offered for an extra charge of KZT 4400 for adults and KZT 4400 for children (approximately)

Airport shuttle service is offered for an extra charge

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Pool access available from 9:00 AM to 9:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Rahat Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Assorti Arena (6-min walk), Tomato (10-min walk), and Entrecote Garden (13-min walk).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but Casino Zodiak (8-min drive) is nearby.
  • Rahat Palace Hotel has an indoor pool and a sauna, as well as a steam room and a picnic area.
8.6.Fabulous.
  • 8.0.Very good

    Still a good hotel, although over the last few years general services have deteriorated a bit. However given price / quality / location ratio it is a value for money. Be aware about breakfast set up during corona pandemic - main restaurant is closed so they serve it at the lobby; no more buffet but pre ordered breakfasts with rather basic choices. Breakfast time 7-10am with extra half an hour during weekends and public holidays. Spa centre is open from 10am until 10pm these days. Still good although some equipment in running and cycling room is out of service for several years now. Gym is still fine though. Swimming pool, sauna and other wet zones are still good as well.

    3 night trip, Dec 16, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Short Getaway

    The room was very comfortable. The staff was very helpful. I enjoyed the food in the restaurant. Massage at the spa was great! Fitness equipment in good shape. However, I forgot they have no kettle, not coffee or tea in the room. Disappointing. No mini-bar or snacks. I would really like these things to be there.

    Mark, 3 night trip, Dec 12, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The room itself was ok and clean. But this hotel needs a staff training for breakfast service. It took 40mins to get just omelets even we pre-ordered and time arranged a day before and finally the staff brought it without a table set... and asked a couple of times but took another 10mins without any news. Food got cold and I don't understand how he served food only..

    1 night family trip, Sep 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good staff in context of service in Kazakhstan and CIS.

    2 night business trip, Jan 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I spent almost 4 weeks at the hotel and was very pleased. The friendly staff, cleanliness and delicious food made my vacation unforgettable.

    JonEric, 9 night family trip, Jan 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I never leave reviews, but this is probably the best value in Astana and I've stayed at practically every hotel.

    Matthee, 2 night business trip, Dec 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff and service are excellent as they always are

    8 night romance trip, Dec 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Spacious and generally a good level of facilities although the gym equipment is mostly not working. The pool is enough to get some swim training in and outside run options are better than most venues.

    3 night business trip, Nov 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I like the lobby environment and the warm ness of the staff

    HassanAlgadi, 3 night business trip, Nov 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    reasonable price with proper services are provided by this hotel, though some facilities require renovations

    Kim, 1 night business trip, Oct 19, 2019

    Verified Expedia guest review

See all 70 reviews