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All properties in Almaty, Almaty Province, Kazakhstan
1 room, 2 adults

Rahat Palace Hotel - Almaty

5-star5 stars
29/6 St. Satpaev Avenue, Almaty, 050040, Kazakhstan

Luxury hotel in Almaty with 3 restaurants and bar/lounge
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Glass lift malfunctioned and we were trapped in lift for a while. No sound when presses…Oct 3, 2019
  • Good staff in context of service in Kazakhstan and CIS.Feb 2, 2020

Rahat Palace Hotel - Almaty

More Info: 6823 2342

from S$90
  • Standard Room, 1 King Bed
  • Standard Twin Room
  • Deluxe Room, 1 King Bed
  • Executive Suite
  • Junior Suite
  • Presidential Suite

What’s around Rahat Palace Hotel - Almaty

Landmarks

  • Almaty Central Stadium - 16 min walk
  • Republic Square - 30 min walk
  • Casino Zodiak - 30 min walk
  • St Nicholas Cathedral - 31 min walk
  • National Museum of Kazakhstan - 36 min walk
  • Presidential Palace - 37 min walk
  • Colibri - 39 min walk
  • Nedelka Park - 42 min walk

Getting around

  • Almaty (ALA-Almaty Intl.) - 32 min drive
  • Almaty Station - 16 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 285 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2368
  • Conference space size (meters) - 220
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1995
  • Elevator
  • Designated smoking areas
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub only
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Dzhambul - This restaurant specializes in international cuisine and serves breakfast and lunch.

Grill - This restaurant specializes in American cuisine and serves dinner only.

Tau Samal (seasonal) - This café specializes in Modern European cuisine and serves lunch and dinner. Open daily.

Yourt Bar & Lounge - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.

Rahat Palace Hotel - Almaty’s small print

Also known as

  • Hotel Rahat
  • Rahat Palace Hotel Almaty
  • Rahat Palace Hotel Hotel Almaty
  • Hotel Rahat Palace
  • Rahat Palace
  • Rahat Palace Almaty
  • Rahat Palace Hotel
  • Rahat Palace Hotel Almaty
  • Rahat Palace Hotel Hotel

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Optional extras

Rollaway beds are available for KZT 6720 per day

Buffet breakfast is offered for an extra charge of KZT 6600 for adults and KZT 6600 for children (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Rahat Palace Hotel - Almaty

  • Does Rahat Palace Hotel offer free cancellation for a full refund?
    Yes, Rahat Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Rahat Palace Hotel?
    Sorry, there's no parking at Rahat Palace Hotel.
  • Are pets allowed at Rahat Palace Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Rahat Palace Hotel?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Rahat Palace Hotel?
    Yes, there are 3 onsite restaurants.
  • Is airport shuttle service offered by Rahat Palace Hotel?
    Yes, an airport shuttle is available.

Recent reviews

Fabulous 8.8 From 98 reviews

Very good 8.0
Excellent Hotel though need some improvements.
It was a Business Trip. Hotel is excellent. Staff is amazing. Service is good. But They need to improve on few things: 1. There are no Power Plugs to plug in laptops near Bed, which means that you cant think of lying in bed and do your work late night. You have to sit on Chair and use table only if you want to plug in laptops and mobile and use as well, which is a big negative. 2. They only provide o.5 L of one water bottle to each guest. Human daily water requirement is for minimum 4 L, and though I don't expect hotel to serve 4 L of water free, but 1 L of water minimum which means every individual should be served minimum 1 L of water through 2 0.5 L water bottles. 3. There was no currency exchange centre in the hotel. Any Foreigner will surely expect the same within Hotel Premises. 4. Toilet accessories can be improved. Even Interiors need an upgrade. But Hotel is excellent otherwise and staff ensures that your stay stays amazing. Special Thanks to Umbet and Ulzhan :) Regards Girish Manchanda
Girish, ie4 night business trip
Very good 8.0
It’s a decent hotel. A bit tired in some areas but the staff is helpful, friendly and look honest as well.
Norah, ca6 night business trip
Very good 8.0
Very good value for money
The hotel is nice, but already needs a renovation. The rooms are spacious and have balconies. The wardrobe is big enough. The bed is comfortable. The air-conditioning is too loud. The restaurants at the hotel are good. The gym needs new equipment. The staff is very friendly and supportive. The hotel stays a bit aside from the center. In general the hotel is very good value for money, but do not expect too much.
Zhivko, ie3 night business trip
Good 6.0
Decent hotel in good location
Very basic hotel , rooms need upgrading . Breakfast was very average . Front desk service is good . Location is good .
Ravi, ca4 night business trip
Exceptional 10.0
Good for business and a leisure stay.
Good business hotel that was built in a Grand Hotel style. I think it used to be a Hyatt. It’s a little dated in style but it’s clean and comfortable. The pool and spa centre is superb. There’s a wide choice at breakfast. Food is pricey compared to local restaurants nearby. If we need to go to Almaty again we’d stay here.
David, gb2 night romance trip
Exceptional 10.0
Great hotel
Good check in and bar resturant service very good room and good sports facilited
Andrew, gb1 night business trip
Exceptional 10.0
Great hotel overall
Room was very clean. An amazing bathtub included. The only downside is the lack of restaurants / convenience stores nearby.
DMITRII, krBusiness trip
Exceptional 10.0
Spring in Almaty
staff always very good and helpful.
Heinz, gbBusiness trip
Good 6.0
The hotel is a bit tired and the rooms need to be freshened up. Friendly staff.
Michael, usBusiness trip
Very good 8.0
Good but poor gym
Everything else was good, comfortable and convenient but the gym is nothing to talk about - very limited, extremely outdated and partly broken equipment.
Lauri, ie4 night business trip

Rahat Palace Hotel - Almaty

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