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The Cliff Hotel

Photo gallery for The Cliff Hotel

Outdoor pool, pool umbrellas, pool loungers
Beach shuttle
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of The Cliff Hotel

The Cliff Hotel

4.5 star property
Waterfront hotel in West End with 3 bars/lounges and spa

9.6/10 Exceptional

157 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
West End Road, Negril, Westmoreland

Room options

About this area

What's nearby

  • In West End
  • Seven Mile Beach - 15 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 85 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)


  • Just Natural - 6 min walk
  • Murphy's - 8 min walk
  • Rick's Cafe - 19 min walk
  • Rockhouse Restaurant & Bar - 3 min drive
  • Presley's Seafood Bar & Grill - 3 min drive

About this property

The Cliff Hotel

The Cliff Hotel offers an airport shuttle (available 24 hours) for USD 190 per room roundtrip. You can visit the spa to indulge in massages, body wraps or manicures and pedicures, and international cuisine is served at Zest at the Cliff, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers like the helpful staff and restaurant.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms
  • Arranged over 2 floors


  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (includes in/out privileges; fees apply)


  • Airport shuttle on request (available 24 hours a day)*


  • Beach shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Yoga classes


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas


  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms


  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Kiyara Spa on the Cliff has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.


Zest at the Cliff – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 190 per room (roundtrip)
  • Beach shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 13 costs USD 0


  • Self-parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.


This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Cliff Hotel Negril
Cliff Negril
The Cliff Hotel Hotel
The Cliff Hotel Negril
The Cliff Hotel Hotel Negril

Frequently asked questions

Does The Cliff Hotel offer free cancellation for a full refund?
Yes, The Cliff Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Cliff Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Cliff Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Cliff Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Cliff Hotel?
Yes, there's self parking on site (charges apply).
Is an airport shuttle service offered by The Cliff Hotel?
Yes, an airport shuttle is available. The charge is USD 190 per room roundtrip.
What are the check-in and check-out times at The Cliff Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Cliff Hotel and nearby?
On-site recreation at The Cliff Hotel includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Cliff Hotel also has 3 bars, a fitness centre and spa services, as well as an arcade and a garden.
Are there restaurants at or near The Cliff Hotel?
Yes, Zest at the Cliff offers international cuisine. Nearby restaurants include Just Natural (6-min walk), Murphy's (8-min walk) and 3-Dives Jerk Center (2.2 mi).
Does The Cliff Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around The Cliff Hotel like?
The Cliff Hotel is located on the waterfront in West End, a short 11-minute walk from Negril Lighthouse. Travellers say that the area is walkable and good for families.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Very cool hotel in an awesome location.
DONALD, 4-night romance trip
Verified Expedia guest review

8/10 Very good

It's a beautiful property but not a lot of onsite activities available. The massage was excellent, the pool is so nice and the staff are really pleasant. The room could have been a tad cleaner, the bathroom needed a little extra care and the carpet in the room needed a deep clean I think. The artwork was lovely and room service was excellent. Would return.
Tamiko, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Live up! Live life!
Front desk and entire resort staff was excellent! Love the vibes and the recommendations. Murphy’s is AWESOME vibes and Blue hole
Dexter, 2-night trip
Verified guest review

10/10 Exceptional

The Cliff exceeded our expectations! We decided to change our flights to arrive a few days early and had to find a place to stay until we could get to our original booking. We stumbled upon The Cliff online and we are so glad we did! The rooms are beautiful, clean and comfortable. The property and staff are spectacular. We cannot wait to book a trip here again and bring our friends and family!
Kate, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jason, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything is Excellent! But you get what you pay for here! Top dollar for excellent service very beautiful modern and clean.
Moneace, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The amazing staff the the location the view was to die for
garino, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Amazing stay
Aaliyah, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay
The views were absolutely amazing. Food was good and staff were friendly. It was very well kept. If you want to be away from all the noise and enjoy cliff diving, this is the place to be. It’s not all inclusive so plan for that
Taking it all in
Going for a swim
Sunset birthday dinner
Marie-Yvonne, 4-night trip
Verified guest review

10/10 Exceptional

Timothy, 4-night trip
Verified Expedia guest review