Family Luxury Suites by Velas Vallarta - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Cruise Ship Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Family Luxury Suites by Velas Vallarta - All Inclusive

Poolside bar
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Front of property
2 restaurants, breakfast, lunch, dinner served; international cuisine
Living area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • 3 outdoor tennis courts
  • Health club
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Kitchen
  • Private hot tub

Room options

Available filters for rooms
Showing 4 of 4 rooms

Family Suite, 3 Bedrooms (Deluxe)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
  • 129 sq m
  • Ocean view
  • Sleeps 7

Family Suite, 2 Bedrooms (Deluxe)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
  • 98 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Deluxe Studio Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

One Bedroom Deluxe Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
  • 91 sq m
  • Ocean view
  • Sleeps 4

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About the area

Map
Paseo De La Marina Norte 585, Marina Vallarta, Puerto Vallarta, 48354

What's nearby

  • International Convention Center - 1 min walk - 0.1 km
  • Marina Vallarta Golf Club - 7 min walk - 0.6 km
  • Vallarta Casino - 3 min drive - 2.8 km
  • Cruise Ship Terminal - 5 min drive - 4.1 km
  • Malecon - 8 min drive - 8.7 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 11 min drive

Restaurants

  • ‪Restaurante Andrea - ‬2 min walk
  • ‪Restaurante la Ribera - ‬4 min walk
  • ‪Viña & Salvatore’s Wine Bar - ‬12 min walk
  • ‪Lobby Bar, Casa Magna, Marriott - ‬7 min walk
  • ‪La Terrazza Di Roma - ‬11 min walk

About this property

Family Luxury Suites by Velas Vallarta - All Inclusive

At Family Luxury Suites by Velas Vallarta - All Inclusive, you can spend time at the beach practicing yoga, plus you'll only be a five-minute drive from Cruise Ship Terminal. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Andrea, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. There's a free kid's club and a poolside bar, and in-room conveniences at this all-inclusive property include fridges and microwaves.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

At a glance

Hotel size

  • 207 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Parking

  • Free on-site self-parking
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • On the beach
  • Beach yoga
  • Access to nearby health club

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • 3 outdoor tennis courts
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 32-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Private indoor hot tub
  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 3 treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Andrea – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Ribera – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Alhambra – On-site bar.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Family Luxury Suites Velas Vallarta All Inclusive
Family Luxury Suites Velas All Inclusive
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Hotel Family Luxury Suites by Velas Vallarta
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Family Luxury Suites by Velas Vallarta
Family Luxury Suites by Velas Vallarta All Inclusive
Family Suites Velas Inclusive

Frequently asked questions

Does Family Luxury Suites by Velas Vallarta - All Inclusive offer free cancellation for a full refund?
Yes, Family Luxury Suites by Velas Vallarta - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Family Luxury Suites by Velas Vallarta - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Family Luxury Suites by Velas Vallarta - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Family Luxury Suites by Velas Vallarta - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Family Luxury Suites by Velas Vallarta - All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Family Luxury Suites by Velas Vallarta - All Inclusive?
No, this property doesn't have a casino, but Vallarta Casino (3-min drive) and Winclub Casino Platinum (3-min drive) are both nearby.
What is there to do at Family Luxury Suites by Velas Vallarta - All Inclusive and nearby?
Have fun with on-site activities such as beach yoga, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Family Luxury Suites by Velas Vallarta - All Inclusive also has a health club and private indoor hot tubs, as well as a garden and access to a nearby health club.
Are there restaurants at or near Family Luxury Suites by Velas Vallarta - All Inclusive?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does Family Luxury Suites by Velas Vallarta - All Inclusive have rooms with private hot tubs?
Yes, each room has a indoor private hot tub.
Does Family Luxury Suites by Velas Vallarta - All Inclusive have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
Does Family Luxury Suites by Velas Vallarta - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Family Luxury Suites by Velas Vallarta - All Inclusive like?
Family Luxury Suites by Velas Vallarta - All Inclusive is a short 1-minute walk from International Convention Center and 7 minutes' walk from Marina Vallarta Golf Club.

Family Luxury Suites by Velas Vallarta - All Inclusive Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

We loved Velas! The property was stunning, impeccably kept up. Staff was incredibly kind and helpful and location was great. Very close to the airport was lovely on our departure day and a taxi into town was not bad. Will definitely go again.
Verified Expedia guest review

8/10 Very good

James, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Some reviews said having just two restaurants was a negative for this resort, but I never found any trouble with food choices. The main restaurant has theme nights, and we could order from the menu and/or get some buffet choices at dinner time. Lunch for us was by the pool and could order it through the waiters; it wasn’t super-fast, though. That said, there was a plentiful snack basket in the room, and you may ask for refills as often as needed…so we could bring some down to the pool, just in case. We used the Spa once. It was a bit pricey and not as glamorous as other locations we’ve visited in Mexico, but the service itself was good. Didn’t use the kid’s club, because a lot of what was scheduled was movies and video games, and the craft and sports activities (one of each daily) were scheduled at times that didn’t work for our family “vacation schedule”. But the facilities looked clean and kid-friendly. The night activities were fun, a bit subdued compared to other resorts we’ve visited, but we assume it’s party because this wasn’t a very busy season. We really enjoyed the magician and the singer at the main restaurant (Andrea). The pools were great and the beach was clean and well equipped with lounge chairs, tents and such. As with any resort, getting a prime spot with chairs, shade and a table was tricky for late risers, but the staff was really helpful about trying to accommodate everyone. Again, I don’t think they were at full capacity, so that helped.
Monica, 5-night family trip
Verified Expedia guest review

8/10 Very good

Dining choices could have been better.
Ritva, 7-night family trip
Verified Expedia guest review

8/10 Very good

Good property, however, overpriced, in my opinion
Eugene, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful landscaping on the property. Directly on Pacific Ocean beach. Attentive staff. Two onsite restaurants, one more formal and the other laid back ocean side. Near the airport but most flights afternoon or early evening so noise not intrusive. Large large well maintained pool
james, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Service was excellent from Eriberto , Alejandro, Victor, Osey and many others I can’t remember their names. We received upgrade for a small price that was worth every penny.
5-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean, good food, loved my suite! Enjoyed the daily basket of snacks and drinks.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

Toni, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Orbitz guest review

8/10 Very good

We did like the property and facility in general pools are nice garden is awesome service is quick and unique we might go back there one day hopefully thank you.
SM, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Good Family Spot
We loved everything about Velas. The one-bedroom suite we stayed in had enough room for our family of 4. It was nice to have a separate sleeping space for the kids (the 2 TV room couches turn into twin beds!). The facility is clean and the staff is genuinely nice and seem happy to work there. They have a few peacocks roaming the resort and koi ponds throughout the resort that you can buy inexpensive fish food from the resort to feed them. The kids loved the wildlife! The Kid's Club was a little lacking. If you're looking to drop your kids there for a whole day or two, they probably won't last as there is not a ton do do, but friendly staff there as well. My only complaint would be the lack of food options at the hotel. One restaurant had literally closed the day before we got there so we only had two to choose from for every meal for 6 days. The beachside restaurant always had okay food, but the menu varies little from morning to morning for the breakfast/brunch. Andrea restaurant was okay food and has a rotating menu each night, but also a little lacking. If you're a foodie, this may not be the resort for you. If food is low on your list, Velas is your place for a great family vaca!
Katherine, 5-night family trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

2/10 Poor

STAY AWAY FROM THIS PLACE!!! It is Not Clean! The Rooms are outdated. They are literally falling apart. Plumbing is backing up constantly. The rooms smell like dirty Mop and Bleach. The bedding sheets smell strange as well. The food is nowhere near what would be expected of a resort of this price. Not to mention the silverware is not clean. 3 days in a row I found leftover food on my forks and spoons. Had to rewash them myself. We ordered Champagne to the room, we got dirty glasses to toast our new year... One morning I found a hear in my 3 year old's breakfast! This place is pure nasty. Even the drinks at the bar are no good. Which is hard to believe... The only thing nice about it is the grounds outside. That is IT! Everything else is like a bad motel 6. We literally did not know what to feed our children there because everything just was so dirty and felt unsanitary. I can only imagine how their kitchens look, if even the table cloths and napkins at their "finest" restaurant - "Andrea's" smell like old milk. Save your time, money, and don't spoil your vacation. This will be the saddest place you will visit. I know it was for our family. We will never forget the three miserable days we were here. We travel a lot, and we have seen many resorts. This is defiantly the first time we were ever disappointed. I'm sure it would be hard to find another place this bad in this price range. I wish I had taken more pictures to post... Its unbelievable they have so many good reviews.
AJ, 3-night trip
Verified Travelocity guest review

6/10 Good

The property is pretty. Too big for my liking. Stayed at los pelicanos for a few days before which was much better. Main thing that wasn’t great was the food. The dinner Buffett was lacking choices. I would recommend not going w the all inclusive as food choices are pretty limited. Breakfast is good though. Beach access awesome. Pools clean, lots of amenities . Kids club is fell of activities
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Catherine, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great family vacation, staff very nice and friendly great location.
Rosa, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The service from the front desk to the room service to the poolside and restaurant service was impeccable. Only had two restaurants but they change menus nightly and the quality of the food is much better than any resort that has 5+ restaurants. Rooms were extremely spacious and was the most comfortable room I've stayed at in Mexico ever. Was 5 minutes from the airport which was another big plus. Will definitely be going back to this same resort in the future.
Tina, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The only concern I had is that we had a room that has access to the room next to it- theres a mattress that serves as a “wall” in between but I wish the door locks to feel safer. Everything else was great- the restaurants and the food were delicious, clean and very relaxing place.
LB, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Families will LOVE this Hotel
Family of 4 including a 6 and 4 year old stayed 17-20 march 2018. Check in staff could have been a little friendlier. However the rest of the staff was Excellent. We were in a one bedroom suite, the room was beautiful and maid and turn down service AMAZING. Restaurants Very Good, getting reservations were not a problem A Special Thank You to Victor and his brother Leonardo waiters at ANDREA, you made our stay feel very much like home. The food at Velas, when it comes to All inclusives is top notch, having stayed at the Hilton PV 14-17 March 2018, it was easy to compare.. Velas is Very clean resort, the staff goes out of their way to keep you happy. We hated leaving and cannot wait to go back.
Tony, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Best family vacation ever
We had a wonderful time. The hotel is 5 minutes from the airport and away from tourist areas and other hotels. There is reallly no reason to leave the hotel if you are staying for a short time. There are three pools and the beach and you never feel crowded. Very family friendly with activities for everyone. The food and drinks were perfect... of course not having to cook and clean after makes everything taste great. For adults, the gym is not great but there is another facility 5 minutes away that you can use. Nice kids Club.we will definitely go back
bee, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Nice, clean hotel close to beach
Did it all. Hotel offers plenty of food options and even though there are limited restaurants, the menus change nightly. If you appreciate beer, don't go with high expectations. Do NOT book excursions through tour companies or vendors on the beach. Book all your excursions through the concierge at the resort.
sherry , 4-night trip
Verified Expedia guest review

10/10 Exceptional

Exceeded our expectations for All Inclusive trip
The hotel was wonderful, the location very convenient, and the all inclusive service was free flowing. I've never been anywhere where the service was just constantly offered in every way. We NEVER had to seek out service. The were so proactive and no request was too small. Our kids loved using room service and we were always treated with super fast and friendly service - no sense of them being bothered by over-use or anything else. My biggest surprise was how well they managed everything - there were never crowds, never lines, never a wait for anything, never an effort to find someone for anything, anywhere.
Tim, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

As good as it gets. Courteous eager staff
Well located. No hustle and bustle. Safe. The hardest working , eager to please staff in the history of hotels. Accommodations s are great, clean, quality. Spas and pools are clean and again well-staffed waiting on everyone hand and foot. Convenient to the art district. Healthy menu options in restaurant - all free
Richard , 4-night trip
Verified Expedia guest review