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Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

Photo gallery for Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

Property amenity
Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains
Restaurant
Reception

Overview of Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

4.0 star property
4-star hotel with casino, connected to a shopping centre, near Two Rivers Mall
9.0 out of 10 Superb
9.0/10 Superb

13 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Off Limuru Rd at Runda, Two Rivers Mall, Nairobi, 00100
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Spa services
  • 24-hour business centre
  • 7 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

About this area

What's nearby

  • United Nations Office at Nairobi - 6 min drive
  • Thika Road Mall - 15 min drive
  • Yaya Centre - 17 min drive
  • Nairobi National Park - 21 min drive

Getting around

  • Nairobi (WIL-Wilson) - 42 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 55 min drive
  • Syokimau Station - 30 min drive
  • Nairobi Station - 55 min drive
  • Syokimau SGR Railway Station - 58 min drive

Restaurants

  • Artcaffe - 3 min drive
  • Sahara West Park - 11 min walk
  • Stepperz Sports Bar - 13 min walk
  • The Local Grill - 3 min drive
  • La Varanda - 18 min walk
Map

About this property

Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

Try your luck at the casino when you stay at Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel in Nairobi. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge and a fitness centre are other highlights at this upmarket hotel.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 171 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Conference space (237 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Built in 2017
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Casino
  • Spa services

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Partially open bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Smartphone with 4G data speed, unlimited data usage
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10 for adults and USD 10 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

City Lodge Hotel Two Rivers Mall Nairobi
City Lodge Hotel Two Rivers Mall
City Lodge Two Rivers Mall Nairobi
City Lodge Two Rivers Mall
City Lodge Hotel at Two Rivers
City Lodge Hotel at Two Rivers Mall
Holiday Inn Nairobi Two Rivers Mall an IHG Hotel
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel Hotel
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel Nairobi
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel Hotel Nairobi

Frequently asked questions

Does Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel?
Yes, there's a casino.
What is there to do at Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a casino and a fitness centre. Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel also has spa services.
Are there restaurants at or near Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel?
Yes, there's an on-site restaurant.
What's the area around Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel like?
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel is located a short 1-minute walk from Two Rivers Mall.

Reviews

9.0

Superb

8.9/10

Cleanliness

9.1/10

Staff & service

7.0/10

Amenities

9.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Nathaniel, 4-night trip
Verified Hotels.com guest review

8/10 Very good

It is good property
Mary, 2-night romance trip
Verified Expedia guest review

2/10 Poor

We were turned away upon arrival. They said the hotel was closed.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel with fantastic staff.
Great hotel, convenient, fantastic staff with excellent service all round.
Kuan, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel Amid distance to City
New hotel with great service staffs. Good amenities from Two Rivers Mall beside the hotel. The only downside is the distance between Two Rivers to city center. Too far and inconvenient.
Larry Hsin Miao, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The design is beautiful and the rooms are nice. It needs a suana and steam bath area.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The royal treatment!
After being out in the rural Kenyan areas this was an amazing way to end our trip. Very comfortable, safe, and refreshing. Located in a great place. They had great food and awesome hospitality by the staff. Felt like royalty!
Stewart, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Ana, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

.Friendly Staff, AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
3-night business trip
Verified Expedia guest review