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Mandarin Oriental, Hong Kong

Luxury hotel with full-service spa, connected to a shopping center, near Legislative Council Building

From
S$482

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  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Signature Suite, 1 King Bed - Living Room
  • Indoor Pool
Indoor Pool. Image 1 of 82.
1 / 82Indoor Pool
5 Connnaught Road, Hong Kong, Hong Kong SAR
9.4.Exceptional.
  • The staff is wonderful - polite and helpful. Will come back again.

    Aug 8, 2019

  • This was and still is the best hotel in Asia, not just in Hong Kong. So much class,…

    Apr 12, 2019

See all 206 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Walkable
Safe
Dining options
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 494 smoke-free guestrooms
  • Daily housekeeping
  • 8 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available

What’s around

  • In Central & Western District
  • Lan Kwai Fong - 7 min walk
  • Legislative Council Building - 2 min walk
  • Landmark Shopping Area - 4 min walk
  • The Hong Kong Observation Wheel - 7 min walk
  • IFC Mall - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room - King
  • Superior Room - Twin
  • King Room - City View
  • Twin Room, City View
  • King Room - Statue Square Room
  • Twin Room, 2 Twin Beds (Statue Square View)
  • King Room - Harbour View
  • Twin Room, Harbor View
  • King Suite - City View
  • Statue Square View King Suite
  • King Suite - Harbour View
  • Junior King Suite
  • Signature Suite, 1 King Bed
  • Club Room, 1 King Bed, City View
  • Club Twin Room, City View
  • Club Room, 1 King Bed, Harbor View
  • Club Twin Room, Harbor View
  • Mandarin, Club Room, 1 King Bed
  • Club Room, 1 King Bed (Statue Square View)
  • Club Twin Room (Statue Square View)
  • Club Superior Room, 1 King Bed
  • Club Superior Twin Room

What’s around

Landmarks

  • In Central & Western District
  • Lan Kwai Fong - 7 min walk
  • Legislative Council Building - 2 min walk
  • Landmark Shopping Area - 4 min walk
  • The Hong Kong Observation Wheel - 7 min walk
  • IFC Mall - 8 min walk
  • The Peak Tram - 8 min walk
  • Central Ferry Piers - 9 min walk
  • Tai Kwun - Centre for Heritage and Arts - 11 min walk
  • Soho - 11 min walk
  • PMQ - 13 min walk

Getting around

  • Hong Kong International Airport (HKG) - 35 min drive
  • Hong Kong Central Station - 2 min walk
  • Hong Kong Admiralty Station - 10 min walk
  • Hong Kong Sheung Wan Station - 12 min walk
  • Hong Kong Station - 4 min walk
Profile: Central & Western District

Profile: Central & Western District

No visit to Hong Kong’s Central district would be complete without a trip to Victoria Peak. Journeying to the top is an experience in itself as you trundle along on the Peak Tram, a 120-year-old funicular railway. At the summit, visit the Peak Tower with its distinctive wok-shaped roof and marvel at the breathtaking views of Victoria Harbour.

Admire the harbor from another angle entirely with a spin on the Hong Kong Observation Wheel. Sit back and soak up the sweeping panoramic views from one of the wheel’s 42 gondolas. For a truly unique experience, board the wheel at sunset.

map
See on map
5 Connnaught Road, Hong Kong, Hong Kong SAR

At a glance

Hotel size

  • This hotel has 494 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite valet parking (HKD 600 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 8 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1963
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • In-room massage available

Freshen up

  • Partially open bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Cable TV channels
  • DVD player

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The Mandarin Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Awards and affiliations

Mandarin Oriental, Hong Kong is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for HKD 190 per day (rates may vary)
  • WiFi is available in public areas for HKD 190 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for HKD 190 per day (rates may vary)
  • Wired Internet access is available in public areas for HKD 190 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of HKD 372 for adults and HKD 251 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for HKD 600.0 per night
  • Babysitting/childcare is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Valet parking costs HKD 600 per night with in/out privileges

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

Also known as

  • Hong Kong Mandarin Oriental
  • Mandarin Oriental, Hong Kong Hotel Hong Kong
  • Mandarin Oriental
  • Mandarin Oriental Hong Kong
  • Mandarin Oriental Hong Kong Hotel
  • Mandarin Oriental Hotel Hong Kong
  • Mandarin Hong Kong
  • Mandarin Oriental, Hong Kong Hotel Hong Kong
  • Mandarin Oriental, Hong Kong Hotel
  • Mandarin Oriental, Hong Kong Hong Kong

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mandarin Oriental, Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs HKD 600 per night.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there are 8 onsite restaurants. Nearby restaurants include China Club (4-min walk), Amber (4-min walk), and L'Atelier de Joël Robuchon (4-min walk).
  • Mandarin Oriental, Hong Kong has 2 bars and a spa, as well as an indoor pool and a steam room.
9.4.Exceptional.
  • 10.0.Exceptional

    Always reliably excellent. The staff are wonderful and will go the extra mile to please.

    2 night trip, Dec 10, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay. Particularly impressed by the hotel history tour which was very informative and enjoyable thanks to our guide Mr Terry Wong of the hotel.

    1 night trip, Jul 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great experience with MO!

    Overall, I had a great experience with the MO, the staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect to celebrate a birthday weekend.

    Ka Yen Barabra, 1 night trip with friends, Jul 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Birthday retreat

    Wonderful staycation for a birthday and the staff welcomed us and made everything smooth and hassle free. Would recommend staying here as the location is perfect the Hotel is excellent.

    Andrew, 1 night trip, Apr 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Birthday stay...

    Just a short staycation and this was perfect. Great location, excellent service and room was perfect. Highly recommend

    1 night trip, Mar 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel

    The stay was very good and especially the Mandarin Club which was a nice feature in addition to our club room. Hannah Mok, the manager in the mandarin club was extremely helpful and professional and we were very happy with the service there. All the staff were friendly and it was a pleasure to stay in this hotel and I shall certainly come again. One minor issue, which was resolved, was regarding the room view. Hotels.com stated it was a statue square view but it was not. However, the hotel helped us to resolve the issue and delivered us a great experience during our stay there. Thank you Mandarin Oriental.

    Hugh, 1 night trip, Mar 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Happy Stay

    Value for money

    1 night family trip, Feb 12, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    It’s disappointing that MO doesn’t seem to value their return hotel guests and will never offer complimentary upgrade to them even though the booking has been bleak due to Covid

    Bryan, 1 night trip, Nov 12, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Good hardware but below-average and insufficient software; staff not well trained and unfriendly front desk not ready to make return guests feel being valued at all.

    Brian, 1 night trip, Sep 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Delighted to have an upgrade to a room with a view of historical sites in Central, very prime location indeed.

    1 night trip, May 28, 2020

    Verified Hotels.com guest review

See all 206 reviews