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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools, near Baldi Hot Springs

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Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Private kitchen
In-room safe, free WiFi, bed sheets
Private kitchenette
Lake
Nestled near Arenal Volcano National Park, Hotel Los Lagos Spa & Resort offers a family-friendly retreat with a free breakfast buffet, poolside bar, and Fangus spa. Relax in the hot springs or explore onsite activities like ziplining and horseback riding. With 11 outdoor pools and an indoor pool with a waterslide, guests can unwind amidst lush gardens.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 11 outdoor pools and indoor pool
  • Hot springs
  • Nightclub
  • Children's pool
  • Hot tub
  • Waterslide
  • Pool bar
  • Room service
  • Business centre

For families (6)

  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

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The price is S$325
includes taxes & fees
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About the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.2 km
  • Kalambu Hot Springs - 14 min walk - 1.2 km
  • Baldi Hot Springs - 16 min walk - 1.4 km
  • Ecotermales Fortuna - 2 min drive - 1.5 km
  • Tabacon Hot Springs - 9 min drive - 8.4 km

Getting around

  • La Fortuna (FON-Arenal) - 10 min drive
  • San José (SJO-Juan Santamaría Intl.) - 168 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort is only 4.8 mi (7.8 km) from the airport and offers a shuttle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and international cuisine is served at Las Palmas, which is open for breakfast, lunch and dinner. Other highlights include 11 outdoor pools, an indoor pool and a nightclub. The pool and helpful staff get great marks from fellow travellers.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 96 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10 PM
    • Front desk staffed during limited hours

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options

Transfers

    • Airport shuttle*

Off-site

    • Area shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's pool
  • Water slide

What to do

  • Hiking/biking trails
  • Horse riding/hire
  • Ziplining
  • Hot springs

Working away

  • Business centre
  • 2 meeting rooms
  • Conference space (5382 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 11 outdoor pools
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Hot tub
  • Water slide
  • At least 80% of food locally sourced
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Accessible shuttle
  • Wheelchairs available on site
  • Pool access ramp on site
ROOM

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Dining

Las Palmas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna
HELP_OUTLINE

Frequently asked questions

Does Hotel Los Lagos Spa & Resort offer free cancellation for a full refund?

Yes, Hotel Los Lagos Spa & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Los Lagos Spa & Resort?

Yes, there are 11 outdoor pools, an indoor pool and a children's pool.

Are pets allowed at Hotel Los Lagos Spa & Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Los Lagos Spa & Resort?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Los Lagos Spa & Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Hotel Los Lagos Spa & Resort and nearby?

Have fun with on-site activities such as horse riding, zip-lining and hiking. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 11 outdoor swimming pools. Hotel Los Lagos Spa & Resort also has a nightclub and a water slide, as well as spa services and a garden.

Are there restaurants at or near Hotel Los Lagos Spa & Resort?

Yes, Las Palmas offers international cuisine.

What's the area around Hotel Los Lagos Spa & Resort like?

Hotel Los Lagos Spa & Resort is a short 12-minute walk from Baldi Hot Springs and 11 minutes' walk from Kalambu Hot Springs. Travellers say that the hotel is in a great location.

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Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
View
Service staff
Hot springs
Breakfast
Food
Volcano
Children
Restaurant
Family friendly

What guests liked

  • The property offers a variety of pools, hot springs, and waterslides that were enjoyed by guests of all ages. (182 reviews)
  • The breakfast buffet offered a great selection with delicious options including fresh fruit, juices, and a variety of choices. (141 reviews)
  • The hot springs and pools were amazing, luxurious, and provided a great variety of temperatures and relaxation. (70 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Fantastic stay!!
5-night trip

10/10

Room was great, food was great, pools and activities were great. This was a highlight of our already wonderful trip. I definitely recommend. I only wish we could have stayed longer.
1-night trip

10/10

Loved mineral springs and breakfast buffet selection. Ziplining on the property.
5-night trip

10/10

Great resort to stay and enjoy hot spring and onsite excursions
3-night trip

10/10

Wonderful stay. The resort is beautiful.
2-night trip

10/10

Beautiful grounds with gorgeous foliage. Pool and hot springs were a highlight. Excellent meals and a good location to access local attractions. All the staff we encountered were friendly and helpful.
3-night trip

10/10

We really enjoyed the property. Would definitely recommend to others and would stay again.
1-night trip

10/10

Very kind staff and proximity to restaurants/activities.
3-night trip

10/10

We had a fantastic time at Los Lagos. The room was comfortable, well equipped and clean. The hot spring pools were amazing and clean. We really appreciated the natural setting and natural pools woven around the hotel and pools, which attracted wildlife. The breakfast buffet was great including good vegetarian options. Staff were great. Would definitely go back!
4-night trip

8/10

Very nice location and view.
2-night trip

10/10

This is our second stay at Los Lagos and we hope to be back. The hot springs are absolutely amazing.
2-night trip

10/10

We had a great few days. Property was clean with a great buffet breakfast. Views were incredible and close to things to see and do. Staff was very helpful and friendly. We would definitely stay again!
3-night trip

10/10

Great restaurant and hot springs pools. Also, wonderful swim up pool bar. Wish we had stayed longer.
1-night trip

10/10

We liked the hotel, the amenities and the staff.
1-night trip

10/10

EXCELENTE
1-night trip

10/10

The hot springs were my favorite feature of the resort.
4-night trip

10/10

Great view of the volcano, the food at the restaurant was great and the hot springs were beautiful.
View from our room.
3-night trip

8/10

Beautiful property, amazing staff.
3-night trip

10/10

A wonderful relaxing stay. Loved the quiet and peaceful setting
2-night trip

10/10

Great property for the price. Loved the thermal baths, dining options and large rooms. Full service resort with spa, multiple pools, even zip lining on site.
3-night trip

10/10

Can’t wait to go back! This place is beautiful. The pool, hot springs, gardens and restaurants we’re all very nice. Amazing views of Arenal volcano.
3-night trip

10/10

A nice Breakfast was included. Hot springs on property.
3-night trip

10/10

The rooms were clean and big. The grounds were so beautiful and the staff friendly.
1-night trip

10/10

Comfortable, clean, and spacious rooms high above the pools and road. Great soaking pools, wonderful gardens, and a delicious breakfast.
2-night trip

8/10

The facility is clean and well presented. I was put off a bit by the initial welcome where you are told of the charge for losing your pool ticket, the fact you can only go to breakfast once etc. After that the facility is very nice and all staff were very helpful. One area that was an issue was the ‘paper thin’ walls between rooms. You can hear everything that is going on, including next doors air conditioning unit causing a rattle. I guess they saved a couple of dollars. The pools are nice ( and we’re quiet when we were there) and the view of the volcano is great. Breakfast was good.
2-night trip