Guests
All properties in Rotorua, Bay of Plenty Region, New Zealand

Rotorua Citizens Club

Hotel with restaurant, near Polynesian Spa

  • Free WiFi and free parking
From
S$73

Image gallery

  • Rotorua Citizens Club
  • Rotorua Citizens Club
  • Standard Room, Non Smoking (Twin Room-Queen) - Bathroom
  • Standard Room, Non Smoking (Twin Room-Queen) - Bathroom
  • Rotorua Citizens Club
Rotorua Citizens Club. Image 1 of 23.
1 / 23Rotorua Citizens Club
1146 Rangiuru Street, Rotorua, 3010, New Zealand
8.4.Very good.
  • Excellent stay

    Aug 13, 2021

  • convenient location

    Jul 29, 2021

See all 211 reviews

Official standards

This property advises that it adheres to COVID-19 Guidelines (CDC), CovidClean (Safehotels - global expert), and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Dining options
Easy parking
Safe
  • Free WiFi
  • Free parking
  • Non-smoking

Property highlights

Main amenities

  • 15 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self-serve laundry
  • Limited hour front desk

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

What’s around

  • Polynesian Spa - 12 min walk
  • Eat Street - 3 min walk
  • Rotorua Night Market - 4 min walk
  • Rotorua i-SITE Visitor Centre - 5 min walk
  • Sir Howard Morrison Performing Arts Centre - 5 min walk
  • Matariki Hangi & Maori Cultural Performance - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Family Room, Non Smoking (Twin-Family)
  • Standard Room, Non Smoking (Twin-Four Singles)
  • Dorm Room, Non Smoking, Shared Bathroom (Double Bed)
  • Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)
  • Standard Room, Non Smoking (Single)
  • Standard Room, Non Smoking (Twin Room-Queen)
  • Standard Studio, Non Smoking
  • Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

What’s around

Landmarks

  • Polynesian Spa - 12 min walk
  • Eat Street - 3 min walk
  • Rotorua Night Market - 4 min walk
  • Rotorua i-SITE Visitor Centre - 5 min walk
  • Sir Howard Morrison Performing Arts Centre - 5 min walk
  • Matariki Hangi & Maori Cultural Performance - 5 min walk
  • Kuirau Park - 8 min walk
  • Rotorua Central Mall - 9 min walk
  • Tamaki Maori Village - 9 min walk
  • Rotorua Hospital - 9 min walk
  • Redwoods Whakarewarewa Forest - 2.8 mi / 4.5 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive
map
See on map
1146 Rangiuru Street, Rotorua, 3010, New Zealand

At a glance

Hotel size

  • This hotel has 15 rooms

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English

In the room

Home comforts

  • Coffee/tea maker

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Fitz Club - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between NZD 10.50 and NZD 32.00 per person (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for NZD 15.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for lunch and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (WHO)
  • COVID-19 Guidelines (CDC)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property accepts Visa and Mastercard. Cash is not accepted. 

Also known as

  • Rotorua Citizens Club Hotel
  • Citizens Club Hotel
  • Rotorua Citizens Club
  • Rotorua Citizens Club Hotel
  • Rotorua Citizens Club Rotorua
  • Rotorua Citizens Club Hotel Rotorua

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Rotorua Citizens Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 10 PM. Check-out time is 10 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant, Fitz Club. Nearby restaurants include Atticus Finch (3-min walk), Brew (3-min walk), and Wholly Smoked (3-min walk).
8.4.Very good.
  • 6.0.Good

    The room was great bed was comfy but a lot off street noise the bathroom was good but shower door needed cleaning reception was wonderful and bar staff very good breakfast was not good as food was not on time and cold did not get what I ordered and my partner got something completely different to what she ordered and eggs were raw in the middle went to eat outside but changed our mind because of dirty cigarette buts on tables, it was very disappointing, reception refunded money for one meal which was very good

    1 night romance trip, Jul 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great value for money. Comfortable beds. Very close to town.

    1 night family trip, Jul 21, 2021

    Verified Lastminute guest review

  • 2.0.Poor

    Pathetic

    3 night family trip, Jul 21, 2021

    Verified Wotif guest review

  • 8.0.Very good

    Nothing unique. A very serviceable place, handy, great for conferences etc, Did not use restaurant. No one bothered me. It was ideal for my stay.

    3 night business trip, Jul 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place to stay! I love it, worth the money !

    1 night family trip, Jul 18, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Ok

    1 night trip, Jul 16, 2021

    Verified Lastminute guest review

  • 10.0.Exceptional

    We loved everything 👌

    3 night family trip, Jul 15, 2021

    Verified Lastminute guest review

  • 8.0.Very good

    We were quite surprised. We booked at the last minute and did not expect much of 'two beds'. But the room was well cleaned (compliments to the cleaning staff) and tidy with tea and coffee facilities, tv, heater, extra pillow, newish towels, clean bathroom etc We would definitely stay there again.

    2 night romance trip, Jul 15, 2021

    Verified Wotif guest review

  • 6.0.Good

    What I liked was the staff were very hospitable and friendly. Restaurant and bar downstairs, and is child friendly. What I didn't like was that my room wasn't cleaned after the last guest. The glass surrounding the shower cubicle was covered in film and not been wiped down, and there were drops of urine on the toilet seat. The mink bedcover needed to be laundered, which made me wonder, if the sheets had been changed. If the standard of cleanliness was better, I would of rated it a 10/10, unfortunately, because my room wasn't cleaned I am giving it a rating of 4/10.

    1 night family trip, Jul 14, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Great stay definitely value for money

    1 night trip, Jul 12, 2021

    Verified Wotif guest review

See all 211 reviews